Project Manager Management
Resume:
Michelle King
Apex, NC *7539
********.******@*****.***
Summary
. Identified all procurement business processes
. Developed and maintained standards and procedures for disaster
recovery documentation
. Reviewed functional area documentation for business processes in
disaster situation and recovery plan for critical business processes
specific to each country
. Project Manager Developed World Wide System to manage critical
business processes for Y2K
. Project Manager for IBM, large International Projects, significant
emphasis on Executive Presentations
. Perform needs analysis and system design and redesign on client
implementations throughout in house procurement systems
. Managed system of recovery support and critical business processes and
procedures
. Coordinated location for records recovery and identified backup
location
. Custom end-user training sessions and support for system that
contained critical business processes for each country
. Wrote test cases and executed tests for various systems
. Coordinate with technical resources on conversion, interfacing,
training and testing functions
. Excellent Communication Skills
. Excellent Database Skills, building, migrating and managing data
. While working with IBM she performed various roles as Programmer,
Systems Analyst, and Project Manager.
. Managing a project of this magnitude, Michelle has very strong Project
Management skills, superior development team management, million
dollar budget management, excellent communication skills and the
ability to commit and deliver a project on a timely basis, as well as,
reporting all activities to the top executives within the organization
Project Experience
Creative Staffing - (07/08-Present)
Server, Cashier
Cicero - Consultant (12/08-5/09)
Installed and configured desktop integration software. Programmed desktop
integration software and worked with agents in implementing new software.
Focus 5 - Consultant (Systems Analyst) - (5/06-7/07)
I was involved in various projects to assist the project manager on
installing and implementing software. Wrote test cases and executed tests
during development. Due to my analytical and technical experience, I was
also included on business development meetings to work with the clients to
determine their specific needs and propose solutions.
Medical Post Graduate Degree (01/03-03/06)
Studied Medicine for over two years in a medical school outside the United
States
Southern Connecticut University - Consultant - Research Analyst (3/01-
10/02)
As an analyst, I was responsible for reviewing research procedures, to help
recommend standardized best practices. I also analyzed and documented the
existing laboratory workflows for training students. Other activities
included working with senior scientists in performing various laboratory
duties.
Recruit Dynamics.com - Consultant - Standards Manager (3/00-2/01)
Worked as an analyst where I worked with the users to review existing
processes in order to reengineer and automate for a new software
application. I was also required to establish critical success factors
and review the status with senior management. I also had to document
workflows to allow integration with external systems. Responsible for
writing tests and executing tests. I was also responsible for building
technology dictionaries for all current technologies, creating job
templates for all technical positions.
IBM, Systems Analyst, Corporate Y2k Contingency Planning Department (10/99-
3/00)
Activities included managing the development team to establish Global
Contingency Planning Database to store all of IBM's contingency plans for
the identified critical business processes, and the development of a global
hybrid application of Lotus Notes with a web interface to serve the
worldwide executive audience. Managed project through all phases of system
life cycle including, conception, development and implementation. Wrote
test cases and executed tests. Lead end user requirements sessions to
identify all critical business processes and user acceptance testing.
Traveled to many countries creating user documentation and conducted
educational training for the applications in the US, France, London, Japan,
Australia, and Scotland. Managed project deliverables a million dollar
budget, change control and building, presenting project presentations and
presenting them to all levels of top executive procurement management.
Project was successfully delivered on time and within budget. Responsible
for defining all critical business processes, as well as, designing,
testing, educating, implementing and support for an application which
encompassed over 250,000 end users world wide.
IBM, Systems Analyst, Corporate Procurement Reengineering (12/96-10/99)
Activities included managing the development of Procurement Applications
and redesign of production procurement intranet site to a Web Domino site
for IBM's global procurement community. Managed project by communicating
the requirements to the development team of four developers through
concept, development and implementation of new procurement applications.
Managed requirement sessions with the user group, conducted user acceptance
testing sessions, created user documentation and conducted educational
training for the applications. Wrote test cases and executed tests.
Developed Lotus Notes Supplier Database as well as Restricted Supplier
Database. Managed project deliverables, budgets and building and
presenting project presentations to top executive procurement management. .
Project was successfully delivered on time and within budget.
IBM, Programmer, Procurement Plans and Controls (12/94-3/96)
Activities included DBA for Contract Digest Application, which managed all
of IBM's procurement contracts. Imported and exported the contracts
through DB2 for the large data files. Managed the data migration of the
procurement contracts from VM, with was mainframe system software, to
Client Server environment which included managing several contractors to
implement the data merge. Wrote test cases and executed tests. Responsible
for user education, generated weekly procurement reports with Server Query
Language (SQL) and conducted audits to ensure procurement controls were
being followed, as well as, Web Administrator for production procurement
web site. Project was delivered on time and within million dollar budget.
IBM Networking Systems (1/92-3/94)
Activities included marketing support for large systems software group.
Maintained direct mail campaign database for large systems software
customers and tracked the responses for potential sale leads. Interfaced
with development and customer support teams. Managed other contractors
while on this project.
Education
Campbell University, N.C., B.B.A., Major: Computer Information Systems
University of Autonoma de Gudalajara, 2003-2005, Major: MD (2 years)
Computer Courses/Experience
Lotus Notes Programming, Lotus Notes Scripting, RPG, Cobol, C++, SQL, HTML,
Microsoft: Word, Excel, Power Point, MS Project, Lotus Notes 123, Freelance
Graphics, Lotus Domino
Business Courses: Project Management, Leadership in Project Management,
Cultural Diversity, Dale Carnegie Course
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