Software Training

Larry Giroux

Phone: 978-***-**** Cell: 978-***-**** Email: *********@*******.***

Linkedin Profile: http://www.linkedin.com/in/larrygiroux

Summary

A versatile and award-winning technical publications and training

professional with success in developing and delivering technical

documentation, multimedia demonstrations, online help systems, and end-user

training for complex software products. Demonstrated ability to decompose

complex tasks, develop content for a variety of audiences, and organize

content in a logical manner using existing styles and templates. Strong

skills in the following areas:

. Project planning and leadership

. Interpersonal and organizational

. Interviewing and research

. Communication and presentation

. Technical documentation, online Help, and technical training

development

. Multimedia demonstration / software simulation development

Recent Accomplishments

Original Documentation Development

Planned and authored a comprehensive documentation suite for the Allegro

Global Route Environment - a new cutting-edge electronics design module

from Cadence Design Systems. This documentation was well received by

Cadence customers and was instrumental in helping them achieve early

success with the product.

Cadence Topic-based Documentation Subcommittee

Volunteered and developed a plan to move my division from book-based to

topic-based documentation. Proposed and developed a working prototype of a

topic-based model using FrameMaker. This model was presented to and

embraced by the Cadence publications community.

Professional Experience

Cadence Design Systems, Inc. Chelmsford, MA

Electronics Design and Engineering Automation Software

Senior Technical Writer November 1999 - June

2009

. Lead writer for Allegro System Interconnect products (used by

Electrical Designers and Engineers to automatically route highly

constrained printed circuit board designs).

. Supporting writer for Allegro High Speed products (used by Electrical

Engineers to model, simulate, and rule constrain the circuitry of

printed circuit board designs).

. Cadence Quality Award for Documentation and Communication presented to

my team in 2001

for responding to customer issues and significantly improving the

Allegro documentation set.

. Wrote documentation project plans for each software release and posted

them on the Technical Publications SharePoint site for review by the

product team.

. Reviewed engineering functional specifications, interviewed software

engineers, and tested new features using beta software to ensure

accuracy in the final documentation deliverables.

. Maintained and updated existing documentation per Cadence publications

standards to support Allegro end-users (printed circuit board

Designers and Electrical Engineers).

o User Guides and Reference Manuals

o Online Help systems

o Knowledge Base FAQ's

o Tutorials

o What's New release documents

. Collaborated with Product Engineers to develop multimedia

demonstrations that simulated and presented new software features to

customers to assist them in coming up-to-speed quickly.

. Collaborated with Validation and Configuration Management Engineers to

write test scripts that automated the task of checking online Help

topics for broken links to ensure quality.

. Monitored and resolved documentation bugs and enhancement requests

using the corporate PCR (product change request) database to assist in

maintaining customer satisfaction.

. Provided software testing and bug reporting services for new versions

of CDS Help (Cadence's proprietary online Help browser) and EDMS (the

Cadence document control system).

Knowledge Technologies International Lexington, MA

Mechanical Design and Engineering Automation Software

Education Services Manager September 1998 - May

1999

. Managed the corporate Education Services department and facilitated

training of KTI customers globally.

o Scheduled in-house and on-site customer training classes.

o Maintained the Education Services training equipment and

website.

o Managed the training staff and shipped training materials for

onsite classes.

o Delivered in-house ICAD training classes as needed.

. Developed new and revised existing courseware used to train end-users

(Mechanical Designers and Engineers) in the use of the ICAD System.

ICAD is an object-oriented software development platform used to

generate rule-based design and engineering automation software

applications using the ICAD programming language (a Common LISP

superset).

ICAD Inc.

Burlington, MA

Mechanical Design and Engineering Automation Software

Education Services Training Specialist February

1995 - September 1998

. Delivered in-house and onsite ICAD training classes globally to end-

users (Mechanical Designers and Engineers).

. Development new and revised existing courseware used to train end-

users (Mechanical Designers and Engineers) in the use of the ICAD

System.

Computer Skills

. MS Windows, Apple OSX, and Unix

. Adobe publishing (FrameMaker, RoboHelp, Captivate, and Acrobat)

. HTML

. Image capture (SnagIt and Fullshot)

. MS Office (Word, PowerPoint, Excel, and SharePoint)

. Document revision control systems (Documentum / EDMS)

. Databases used for software bug tracking and resolution

. CAD and related macro command programming (mechanical and electronics

design)

. 3D parametric solids modeling and assembly design

. Object-oriented programming (Common LISP)

Education

Technical Writing Coursework

Northeastern University - College of Engineering Burlington, MA

M.S. Education / Instructional Media

University of Massachusetts Boston, MA

B.S. Education / Industrial Arts

Fitchburg State College Fitchburg, MA

References

Provided upon request.

Contact this candidate