Heath, Ohio **056 H (740)
EXPERIENCE:
IT System Analyst: American Electric Power, Columbus, Oh (1999-2010)
. Interviewed users to obtain and clarify needs and requirements for
applications to be developed or enhanced.
. Developed all the system documentation.
. Made recommendations for improving business processes based on
business' needs.
. Wrote and performed system test cases and assisted users with user
acceptance test cases.
. Wrote queries and improved queries based on improvements made to the
new versions of Oracle to assist management track data issues.
. Reconfigured the database code provided by a vendor from MS SQL Server
to Oracle.
. Performed data analysis to discover data gaps.
. Developed procedures to eliminate data gaps.
. Added fields to tables based on the needs and requirements of the
business process.
. Added indexes, constrains, triggers, foreign keys to tables to improve
performance.
. Added new tables to meet new requirements and modifications to the
business process.
. Wrote new Oracle stored procedures and improved existing stored
procedures to gather data from other Oracle databases via dblinks, to
eliminate the need to enter data multiple times.
. Wrote an Oracle Stored Procedure to gather data from a DB2 database to
help engineers automatically monitor the progress of their projects
against the project financial expenditures, to prevent over-spending.
. Wrote new Oracle stored procedures to automate manual processes; the
stored procedure sent e-mails to the users with the results of the
queries contained in the stored procedures.
. Developed Oracle jobs to launch stored procedures that performed data
analysis overnight.
. Advised development team on the structure a database to minimize
development time.
. Advised my team on all Oracle issues such as why a stored procedure
was not working as expected and how to optimize queries to reduce
processing time.
. Maintained and improved programs written in PowerBuilder.
. Took ownership of financial and inventory management systems, and made
improvements to minimize support costs by 25% while improving the
quality of the systems.
. Lead an IT group during the implementation of a project management
system.
. Reviewed programs for compliance with the Sarbanes-Oxley Act.
. Prioritized the duties of programmers.
. Analyzed Regulatory requirements and implemented procedures to ensure
AEP compliance with those regulations.
IT Program Analyst: Nationwide Insurance, Columbus, Oh (1995-1999)
. Made recommendations on the implementation of new development and data
modeling tools to improve the efficiency of the IT department.
. Developed, maintained and improved a system to allow the agents to
view and monitor their sales.
. Developed an Oracle Data Mart to monitor the status of new life
policies so they will be efficiently processed.
SR. Program Analyst: Bank One, Columbus, Oh (1992-1995)
. Interviewed users to obtain and clarify needs and requirements for a
customer contact database and other applications.
. Wrote system designs documents based on requirements
. Developed, documented, maintained, and improved a customer contact
database written in PowerBuilder.
. Performed the role of Data Administrator for an Oracle customer
contact database.
. Made presentations to all levels of management.
. Developed a check processing system that reduced the processing time
of checks from 5 to 2 days.
Implementation Consultant: Concept XXI, Cleveland, Oh (1990-1992)
. Utilized systems development life cycle methodology to develop an
inventory tracking system.
Programmer Analyst: AXA/Equitable Life Insurance, New York, NY (1988-1990)
. Analyzed program used by agents in the selling of life insurances.
Recommended and implemented code modifications to improve the accuracy
and performance of the program based on my analysis.
. Coordinated the efforts of a team of programmers.
EDUCATION:
. Certification in Micro Computers, Columbia University
. Master in Business Administration: Management Information Systems,
Pace University
. Bachelor in Business Administration: Accounting, Bernard M. Baruch
College
SPECIAL SKILLS:
. Advanced knowledge of MS Office and Lotus Notes
. Advanced knowledge of Oracle PL/SQL language and Crystal Reports
. Bilingual in both the English and Spanish languages
. Certification in VB.NET and PowerBuilder