Human Resources Manager

Jessica Charissa Gallardo *** Chester St. Apt. B

Glendale, CA 91203 Phone: 323-***-****

Email: ********@***.***

Education 11/2003 - 12/2007 Cal State Los Angeles

Los Angeles, CA

Bachelor of Science Degree in Business Administration with

the option in

Human Resources Management Minor: Economics

Professional

Summary Ability to partner with management and employees to

communicate various HR objectives and procedures in

compliance with company policy, contracts, and

employment law. Experience with understanding ACHC

and JCHAO standards.

Experience in adjusting errors and complaints, and

ability to file documentation and keep HR files

accurate and up to date. Ability to prioritize and

multitask under pressure and deadlines

Understanding of periodic reports of earnings,

taxes, and deductions, records of leave pay and

nontaxable wages and capable of wages computed and

ability to correct errors to ensure accuracy of

payroll

Experience in building exceptional customer

relations with both clients and employees,

outstanding verbal, written, and interpersonal

skills

Technical Skills Win2000/WinXP/OfficeXP, MS Outlook, MS Word, Excel,

PowerPoint, Adobe Acrobat, Paper Port, Internet

explorer, Card Scanner, PeopleSoft, QuickBooks,

iphone, Blackberry,

Work Experience 12/2005 - Present Mimi's Caf Los Angeles,

CA

Server/Trainer

Training new employees, which include but not

limited to going over company handbook, benefits,

tipping information, explaining responsibilities,

instructing classes for serving, and authority to

distribute and monitor company exams

Assigning coworkers "stations" in the restaurant

based on their serving level and ability to work

under extreme pressure

Exceptional waitress skills such as multitasking,

working in a fast-paced environment and direct

interaction with guests

Special projects assisting the general manager such

as typing and sending emails to corporate and

creating professional documents to improve the

functionality of the restaurant

02/2008 - 2/2009 Maxim Healthcare Los

Angeles, CA

Healthcare Recruiter

Kept HR files in compliance and prepared HR files

for State Audit and DHS survey. Communicated all

HR updates to all internal and external employees

Managed over 150 healthcare professionals.

Audited, prepared and issued paychecks. Directed

computation of pay according to company and state

law policy

Responded to other HR duties such as background and

reference checks, worker's comp, compensation and

benefits, unemployment, recruitment, and exit

interviews

Facilitated entire hiring process including

recruitment, interviews, background and reference

checks, orientation, and state and federal tax

knowledge

Took part in providing 24 hour support to clients.

Utilized "Info-Max", a custom software solution

program implemented in the organization

Professional

Memberships Member and Vice President of the PIHRA Student

Chapter- CSULA

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