Human Resources Customer Service

Nava Tomer-Ezra 818-***-**** or 818-***-****

*********@*******.***

Human Resources Assistant

QUALIFICATIONS

. Created and facilitated prospective client orientation programs

increasing client sales

. Maintained client confidentiality while effectively processing

employee information

including hiring, termination and benefits applications

. Served as a key person for accurately processing all insurance

&benefits related inquiries

. Interact with employees at front line and executive levels

. Very detail-oriented and organized

. Proficient in Microsoft Word & Excel

. Proficient in English and Hebrew

EMPLOYMENT HISTORY

La Records

6/2010-6/2010

Van Nuys

Human Resources Asst. TEMP.

. Provide administrative support to HR manager such as filling personnel-

related forms, and creating double files for new hires

UCLA Health Systems

10/2009-Present

Los Angeles, CA

Human Resources Assistant-Volunteer

. Assist the recruiting team of the Human Resources Department with

record maintenance

. Data entry and control using Green Tree program

. Documents assembly, filing and assist with recognition programs

. New hire paperwork and other HR assignments

Tiny Hugs

7/2006-Present

Los Angeles, CA

. Founder and manager of internet-based business of customized baby

gift baskets

Input 1, LLC

7/2005- 6/2006

Woodland Hills, CA

Human Resources Assistant

. As the right hand for the HR Director; handled all insurance issues

including eligibility,

COBRA enrollment and billing

. Responsible for running background checks on potential applicants

. Administered employment tests, scheduled and arranged logistics for

interviews

. Coordinated distribution of vacancy announcements

. Processed new hire packets and termination paperwork

. Processed company payroll for ADP printing and generated reports

. Handled all employee requests from EDD verification letters to

parking and PTO time

. Verified and documented all attendance reporting (daily, weekly and

monthly)using People Soft

. Assisted with planning employee functions including holiday parties

and picnics

. Maintained current and terminated employee files

. Handled sensitive and confidential information with discretion

Nava Tomer-Ezra

P.2

Topa Insurance Company

4/2005-5/2005

Los Angeles, CA

Human Resources Assistant/ Temporary Assignment

. Worked with department managers to update job descriptions for

recruitment and

performance evaluations

. Audited employee files assuring timely completion

. Maintained computer's HRIS data and verified I-9 forms

. Processed new hire information

. Assembled and distributed 401(k) enrollment packages and beneficiary

forms

. Processed invoices from temporary staffing vendors; verified and

distributed payments

. Administered pre-hire tests and scheduled interviews for

prospective employees

Jewish Vocational Service

8/2002-12/2003

Los Angeles, CA

Career Resources Coordinator/Job Developer

. Provided high level individualized customer service to clients,

including

but not limited to: job postings, employer information, internet

training, job

search materials and research

. Coordinated and facilitated client orientation while providing

explanation of

various levels of services, procedures and processes

. Tracked and updated all recruitment activities such as job postings,

ad preparation,

. Developed relationships with employers to provide extensive list of

job openings

for clients and maintained and updated clients' records to

ensure viable client pool

. Provided resources to counselors and managers as requested from all

departments

Kaiser Permanente

3-5/ 2002

Woodland Hills, CA

Human Resources Assistant/ Intern

. Assisted with achieving compliance for the Joint Commission Audit

. Partnered with department managers to prepare employee documents

requested

by the corporate office

. Prepared new-hire packets and administrated new employee screening

tests

International Spine Care

9/1993-12/2001

North Hollywood, CA

Office Manager/Human Resources

. Managed all medical office operations with twenty-one employees

. Coordinated all aspects of recruitment such as advertising

vacancies, establishing applicant

pool and scheduling interviews

. Oversaw payroll and employee benefits plans as well as new hire

orientation

. Responsible for all public relations projects including advertising

and special events

. Prepared and processed patients' claims for benefits; received

payments for medical bills

. Guided patients through insurance and billing issues

. Monitored and directly reconciled with vendors for ordering medical

supplies

EDUCATION

M.A, Organizational Management/HR Management, Antioch University, Los

Angeles, CA

B.A, English Linguistics/Tel-Aviv University, Tel-Aviv, Israel

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