Equipment Engineer

Kimberly E. Chisolm

**** ****** ******

Baltimore, MD 21213

301-***-**** (m)

Email: ********@***.***

Professional Profile

A strong Systems Engineer with excellent experience in systems and network installs, commissioning and

maintenance. Exceptional technical depth and a passion to resolve system problems through root cause analysis

and attention to details. Willing to travel and can work in rural and major metropolitan markets.

Certification:

Motorola Certified on following products: EMX2500E; OMC-R, MM, &CBSC; 1X/3G Architecture

Formal basic UNIX, TCP/IP, and LAN/WAN networking fundamentals courses .

Employment History

CSS Antenna, Inc. – 2nd Shift Antenna Supervisor, Columbia, MD 2009 – Present

Duties And Responsibilities:

• Under direction of upper management, manage the tactical execution of materials staff activities, including planning,

leading, and organizing such functions as work assignments, performance management and budgets for parts and

consumable goods.

• Update production management frequently on the status of materials availability and scheduling and review costs and

project plans for materials acquisitions to meet supply chain requirements.

• Effectively expedite and have materials available for repair, overhaul and assembly lines.

• Work closely with directors and managers in all production and administrative departments to ensure engine

production schedules are met or exceeded.

• Makes recommendations to improve productivity, quality, and efficiency of engine production related operations.

TECORE Wireless Systems – Senior Technical Support, Columbia, MD 2006 – 2009

Duties And Responsibilities:

• Providing 24x7 technical support to customers around the globe who use Tecore’s wireless switching and base station

products, which include a full suite of GSM, CDMA, and next generation products for full scope of wireless network

applications;

• Installation and upgrade processes through critical issue resolution; using such protocols as ISDN, ISUP, SIP, VOIP,

SUA, SIGTRAN, SMPP and GPRS/GSN, as well as Windows and Linux OS;

• Provide remote assistance integrating Tecore’s cellular platform into customer existing wireless network.

Technologies: Windows and Linux OS, GSM, UMTS, CDMA, protocols as ISDN, ISUP, SIP, VOIP, SUA, SIGTRAN, SMS

and GPRS, LAN,

Kimberly E. Chisolm Page 2

Motorola, Inc. – Technical Field Services Support, Arlington Heights, IL 1992 – 2006

Duties And Responsibilities:

• Installation (hardware & software), maintenance and implementation of following Motorola equipment:

EMX2500E/5000 (DEX600/600C) switching equipment, SwitchMate, Glenayre MVP Voicemail, IS-41 Tandem,

HLR, Motorola’s CBSC equipment [OMC-R (Helix, Sun, & Netra-440), Mobility Manager (DNP & MM-II), XC,

SDU, VPU, PTT/PoC; peripherals such as: UNO, SMAP, & OMCIP], as well as various T1 networking products

(including Nortel D4 channel banks, DSC CP-800’s DSU/ Channel banks, T1 Transcoders).

• CISCO experience: Installing, configuring, and implementing Cisco Catalyst 2960 and 6500 Switches, Cisco MGX

8800 Media Gateways and integrating Cisco’s IP_NGN with Verizon Wireless’ existing LAN/WAN network scheme.

Spent last 3 years supervising contractors performing hardware installations of the above equipment, performing

software upgrades, and integrations of new equipment into VZW’s Southeast network.

• Install various types of telecommunications equipment

• Installation of SONET, fiber optic, cat5 and voice equipment.

• Installation of CAT6 Data Drops, Patch Panels, and test with fluke equipment.

• Install and test 12 strain fiber (Hybrid) single mode fiber and jacks.

• Experienced in the installation of a wide variety of cabling to include CAT 14, CAT 6, VGA, S-Video, RG-6 coax,

single-mode and multi-mode fiber, DVI and audio cabling.

• Mastered engineering design drawings, cable running lists, performing surveys, installing other conveyances, pulling

and terminating cable, determining and implementing required connector pin outs, installing and configuring

equipment chase, power supplies, racks, patch panels, etc., testing and documenting installations, dressing and labeling

cables, racks, patch panels, etc.

• Install various types of IT, data and voice telecommunications equipment and peripheral devices, including, CISCO

Routers 1700 and CISCO 29140 switches, satellite equipment, servers, Mux equipment, modems, CSU/DSUs and

peripherals.

• Test systems including the above equipment including CISCO Routers, Transition Networks and GPS receivers

• Installation of CAT14E Data Drops, Patch Panels, and test with fluke equipment also known twisted-pair (UTP, ScTP,

STP-A) theories and fact

• Performs moves, adds, and changes on the Avaya G3Rs and G3si Systems Troubleshoots cable and phone problems

Incorporated over five years experience using ANSI/TIA/EIA 568-A, 569-A, 570-A,606,607, ANSI/TIA 526.7, 14A, TIA/EIA

TSB 67, 72, 75, 95, National Electric Code, National Fire Protection Code, BICSI TDMM, LAN, and Interworking Design

Manual

Cellular One/SBMS - Switch Technician, Greenbelt, MD 1989 – 1991

Duties And Responsibilities:

Day-to-day operations and monitoring of EMX2500/DEX600 switching equipment, OCTEL Voice Mail, Rockwell

MUX/DEMUX equipment, Tellabs DACS; building cell sites, performing channel adds & retunes; testing & integration DS1

and DS3’s; billing retrieval; troubleshooting cellular issues, translations changes & additions; trained lesser experienced

personnel.

AT&T – CSC Technician, Baltimore, MD 1988 – 1989

Duties And Responsibilities:

Processing New and Change Orders of DS0’s for AT&T business customers; Private Line Test Board troubleshooting and

resolutions.

Education

Arundel Institute of Technology Baltimore, MD A.A.S., Electronics Engineering Technology, 1988

Baltimore Polytechnic Institute Baltimore, MD Diploma, 1984

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