Doris J. Roberts
**** **** **** ***** . ************, IN 46240 . 317-***-****
************@*****.***
Financial Management / Operations / Compliance
Highly innovative and results-oriented professional with a solid record of
contributions leading to improved financial performance, regulatory
compliance, heightened productivity and enhanced internal controls. Focus
on achieving bottom-line results while formulating and implementing new
technology and process improvements to meet organizational needs.
Demonstrated research, analytical and problem solving skills. Excellent
communication skills and superior ability to communicate with individuals
at all levels and varying backgrounds. Skilled trainer, mentor and coach;
able to take charge and direct personnel in stressful situations while
maintaining composure. Effective at directing staff, working within a team
or independently.
Organizational Leader Process Improvement Specialist
Astute Problem Solver Cutting Edge Business Manager
Full P & L Responsibility Regulatory Compliance Principal
NOTABLE SUCCESSES
< Realized $2M in savings by identifying and eliminating "excessive"
overtime. Improved payroll processing operations despite 60% staff
reduction. Eliminated complaint backlog. Recruited by Governor's office
to lead Human Resources from crisis to proactive style of management.
Overcame resistance to change, quantified annual payroll expenditure
($300M), championed and led project team to replace manual payroll system
with automated system.
< Company won new multi-billion contract. Financial Analyst on Competitor
Assessment Team. Study used to determine optimal teaming arrangement for
manufacture of new generation of fighter plane. Compiled financial data,
prepared forecasts and performed analyses showing implications of varying
business assumptions.
< Received Corporate Office Commendation for consecutive unprecedented,
annual "above-average" compliance reviews. Increased revenue 24% and
reduced costs 15% achieving distinction as most productive agency.
< Corporate IRM approved $160M plan. Designed and automated management
reporting system. Project Manager for development of company-wide
Information Resource Management (IRM) Strategic Plan. Provided guidance
to 40+ managers, project leaders and administrators on forecasting
methodology, planning assumptions, financial guidelines and performance
objectives.
PROFESSIONAL ACCOMPLISHMENTS
Financial partners group (MetLife/New England Securities) 2009-2010
Financial Advisor Indianapolis, IN
Provide financial planning, risk management and investment advisory
services to individuals and small businesses. Series 7, 66 and
Life/Accident & Health License.
ROBERTS CONSULTING 2006-2009
Management Consultant Indianapolis, IN
Provided consulting on a wide range of business issues from strategic
planning to business process improvement for operational efficiency and
cost effectiveness. Coached individual executives on specific business
challenges. Developed policies and procedures manuals. Installed accounting
systems. Implemented financial controls for revenue enhancement and cash
flow management.
International Profits Associate 2004 - 2005
Project Manager/Senior Business Consultant Buffalo Grove, IL
Provided advice to small and mid size companies on how to improve profits
by analyzing business operations, developing and implementing plans
designed to correct deficiencies. Installed accounting systems, developed
and provided training on internal operating procedures. Provided expertise
in financial management, operations, human resources, sales, marketing,
inventory control, and strategic planning.
Family & Social Services Administration (FSSA) 2001-2002
Director of Human Resources (Appointed by Governor of Indiana)
Indianapolis, IN
Directed recruitment, affirmative action, hiring, compensation, benefits,
labor relations, staff development, and training. Directed payroll
operations and benefit administration for 10,500 employees. Ensured
compliance as mandated by federal laws, union agreements, state personnel
policies, and procedures.
Prudential Insurance Company of America 1994 - 2000
Operations & Control Manager (including HR Functional Manager)
Indianapolis, IN
Directed Indiana operations with day-to-day responsibility for decisions
regarding budgets, financial management, human resources, technology,
regulatory compliance and facilities. Profit/loss responsibility for multi-
facility operations. Developed long-term business strategies; set sales,
staffing, and expense objectives.
Boeing Corporation (formerly McDonnell Douglas corporation) 1982 - 1990
Senior Specialist - Automation 1988 - 1990
Internal consultant specializing in Executive Information Systems. Designed
systems and tools to facilitate decision-making and enhance productivity.
Directed teams of specialists to solve hardware and software integration
problems and implement new technology. Responsible for resource planning,
budgeting, and expenditure approval.
Specialist - Financial Planner 1986 - 1988
Managed Information Resource Management (IRM) strategic planning
activities. Involved in budget negotiations, strategy and policy
formulation. Highly complex computing environment included CRAY super
computers, multi-vendor mainframes, mid-range and microcomputers. Evaluated
IRM capital investment proposals.
Senior Financial Planner 1985 - 1986
Reported to Vice-President of Plans and Operations Development. Performed
ad hoc financial studies, analysis of DoD budgets and briefings on related
programmatic and budgetary issues for executive decisions support.
Financial Planner 1984 - 1985
Reported to Director of Financial Planning and Administration. Prepared
financial forecasts compiled and analyzed financial data and performed
analysis showing implications of varying business assumptions.
Associate Financial Accountant - F/18 Program 1982 - 1984
Managed accounts receivables for multi-billion dollar F/18 production
program (international and domestic) in compliance with DCAA/FAR regulatory
requirements. Submitted monthly and bi-weekly invoices to DoD. Prepared and
maintained all statements, schedules, reports, ledgers and documentation.
Selected for high potential training program.
PROFESSIONAL DEVELOPMENT
Harvard UNIVERSITY - Cambridge, Massachusetts
Master of City & Regional Planning - Specialization in Public Finance &
Management
Indiana UNIVERSITY - Bloomington, Indiana
Bachelor of Sociology - Dean's List, Alpha Kappa Delta National Honor
Society and Alpha Kappa Alpha Sorority. Completed 26 of 41 hours toward
post-baccalaureate certificate in accounting
BOEING CORPORATION
Fiscal Division High Potential Training Program included accelerated
managerial training courses, executive staff assignments, special projects
and membership on problem solving committees.
COURSEWORK
Fiscal Training Program Contracts & Pricing Training Subsystem
Manager Training
Managerial Competence in Engineering Quality Improvement Program
Management Improvement Program
Effective Communication Personal Productivity Improvement
Affirmative Action Program
Managing the Problem Employee Ethical Decision Making Participative
Management
Performance Appraisal Technical Coordinator Training Support
Certification Training
Network Administration