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Quality Control Customer Service

Location:
Madison, AL, 35758
Posted:
July 15, 2010

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Resume:

Kenneth Ray Atchley

*** ********** ***** ( Madison, Alabama 35758

Cell: 256-***-**** ( Email: **.*******@*****.***

SUMMARY OF SKILLS

. Skilled and self-motivated technician with over 10 years experience in

quality control and trouble-shooting

. Ability to work independently with minimal supervision in a deadline

driven environment

. Team player with demonstrated training and proven mentoring abilities

. Excellent communication and customer service skills

. Hardworking, professional, and dependable

. Aptitude for problem-solving and troubleshooting

WORK EXPERIENCE

Sanmina-SCI (formally Comtronics), Huntsville, AL

Electronics Tester, 2004-2006

. Worked for a temporary agency, supporting SCI

Test Technician & Electronics Operator, 1998-2000

. Performed 3,000 monthly electronic tests

. Quality controlled assembled personal computer boards

Electronic Assembler, 1993-1995

. Invented assembly rack that increased board production-still in use

today

. Met monthly quota of assembling 2,000 PC boards to specification

Palco Telecom, Inc., Huntsville, AL

Quality Control Technician, 2001-2004

. Tested refurbished cell phones for operability and performed basic

repair work

. Often exceeded nightly quota of 200 cell phone testing and programming

. Trained other technicians in testing and quality control

United States Army National Guard, Arab, AL

Radio Communications Operator, 1984-1987

. Promoted to team leader, directly supervising over 30 enlisted

personnel

. Decoded incoming messages, recoded outgoing messages

. Honorable Discharge

ADDITIONAL WORK EXPERIENCE EDUCATION AND TRAINING

. On-the-job Occupational

Safety and Health

Administration training

. Previously certified in J-

Standard soldering and parts

identification

. Arab High School graduate

Contractors - Bradley & Son, Tony, AL

Sub-contractor & Yard Maintenance, 2009 - Present

Chugach Alaska Corporation, Ankorage, AK

Mower Operator, 2008

Shaver & Sons, Union Grove, AL

Lawn Maintenance, 2006-2007



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