Manager Management

Clifton Pierre, CEM, CMM, CMP, CRP, CSEP, CTE

*** **** ****. . *******, **, 11510

516-***-**** (mobile) . ***********@*****.***

MEETINGS AND EVENTS MANAGEMENT

Event Planning ? Marketing & Communications ? Operations Departments

BACKGROUND: Accomplished event specialist, with advance knowledge and

practice in strategic meeting & event planning. Skillful at empowering

event staff and strategic partners to highlight individual aptitudes while

collaborating as a unit. Customer focus-driven leader that combines expert

orchestration of measurement and evaluation to ensure program objectives

sync to organizational goals, fueling greater return on investment.

Reputation for strong work ethic, high energy level, approachability and

consistent commitment to corporate success.

SPECIALTIES: Strategic Meeting Planning and Delivery . Measurement and

Evaluation . Continuous Process Improvement . Travel . Strategic Alliances

& Partnership Building . Negotiations . Contract Management . Budget

Management . Resource Maximization . Cost Saving &Avoidance . Creation of

Celebratory, Social, Learning and Application Environments

PROFESSIONAL EXPERIENCE

MORGAN STANLEY, New York, NY . June 2006 - Present

Global Financial Services Firm: Public Company

Corporate Coordinator

Utilize strategic meeting planning and delivery to make certain programs

sync to organizational objectives. Manage travel (domestic & international)

and use resources to create seamless itineraries and agendas. Prepare and

manage budgets, to include invoice management and budget reconciliation.

Source, negotiate and contract with numerous internal suppliers, venue

(hotels, restaurants & unique properties) and external event vendors on

behalf of the firm for services related to various meetings and events.

Manage pre/post ENC process and cost reconciliations. Liaison with

business host, ensuring that all requirements are fulfilled. Provide full

on-site program and collateral/meeting materials management. Ensure that

all events are appropriately themed and that the right message communicates

to the target audience.

. Successfully coordinated the first division wide team social

. Productively launched initial International Executive Directors

offsite program

. Facilitated the first valuation study utilizing the Return on

Investment methodology

US TRUST, New York, NY . July 2005 - June 2006

Subsidiary of Bank of America (Charles Schwab subsidiary during time of

employment). Specialize in private wealth management products: Public

Company

Internal Meetings Manager

Oversaw team of five, ensured that all conference rooms were properly

maintained and prepared for each meeting in accordance to the Banquet Event

Orders and standard operating procedures. Worked closely with Corporate

Events ensuring logistical meeting needs were satisfied. Integral part of

the welcome center team and point of contact for all conference center

visitors making sure all patrons felt comfortable and secure throughout

their visit. Established a hospitable and professional atmosphere for all

clients, recruits, customers, and employees. Managed coordination of

visitor needs so that internal client/host can concentrate on substantive

client service. Provided training and continued support to all incoming

welcome center agents.

. Conceptualized, designed, and integrated hospitality items check

administrative procedure

. Developed business continuity data storage process and back-up

software

GLEN COVE MANSION HOTEL & CONFERENCE CENTER, Glen Cove, NY . Jan. 2004 -

July 2005

Specialize in meetings, conferences and special event services. Managed by

Benchmark Hospitality (Owned and managed by Aramark during time of

employment)

Service Manager (6/04 - 5/05)

Promoted from role as Business Center Attendant (1/04 -6/04). Managed

Business Center, Concierge, and Recreation staff members. Trained staff to

create a welcoming first impression and collaborated with other departments

to ensure meeting specifications were understood and executed respectively.

Responsible for the coordination of Day Meetings for all groups with nine

room nights or less. Monitored adherence to corporate brand standards;

participated in visitor/group registration processes and supported

frontline guest services functions.

. Created and designed comprehensive brand standards reporting

platform causing weekly visibility to property wide service

successes and improvement needs

. Recipient of the Employee of the Month Award for exemplified

performance and deployment of high regard to the company

NORTHEAST SECURITES INC., Uniondale, NY . Nov. 1998 - Jan. 2004

Financial Services Firm: Public Company

Assistant to Office Manager

Supported the orchestration of investor luncheons, the annual meeting and

special event setups. Handled vendor research and documentation

distribution. Provided administrative services to 300 brokers and company-

wide operational departments.

. Designed and built multi year firm-wide global documentation archive

. Implemented meetings and office supply organization and refreshment

procedures

CAREER NOTES: Additional professional history includes role of Intern at

Event Design Incorporated and 4PM Events; and as Guest Services Support at

the Waldorf Astoria Hotel. Details available upon Request

EDUCATION AND CREDENTIALS

School of Continuing Professional Studies Degree in Meetings and Events

Management

New York University, NY, NY 4.0 GPA

Bachelors of Science in Marketing Minor in Media Communications

State University of New York at Old Westbury, Old Westbury, NY 3.69 GPA

Certified Exhibition Manager (CEM), awarded by International Association of

Exhibitions and Events

Certified Meeting Manager (CMM), awarded by Meetings Professional

International

Certified Meeting Professional (CMP), awarded by the Convention Industry

Council

Certified Return on Investment Practitioner (CRP), awarded by the ROI

Institute

Certified Special Event Professional (CSEP), awarded by the International

Special Event Society

Corporate Travel Expert (CTE), awarded by National Business and Travel

Association

Strategic Meetings Manager (SMM), National Business Travel Association,

expected date of certification 8/10

PROFESSIONAL AFFILIATIONS

National Business and Travel Association . Meeting Professional

International . International Association of Exhibitions and Events .

International Special Event Society . ROI Network

TECHICAL SKILLS

Microsoft Office . Travel & Expense Software . Event Planning & Evaluation

Technologies

Contact this candidate