Michelle N Johnson
Manchester, NH 03102
********.*********@*******.***
Objective
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Seeking a challenging position with a market leader that utilizes my
experience in product management and business development.
Professional Summary
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Experienced account manager with skills in outside and inside sales,
managing a product line, justifying new product development . Analyze
competitive product offerings in terms of features as well as price point.
Proven ability to maintain a rapport with key accounts. Identify and
communicate individual customer problems and opportunities to the
appropriate personnel.
Meeting with customers and presentation of new product line or service.
Establishing new product guide and pricing to the distribution, government
agencies, and national accounts.
Processing the orders, communicating any credit issues with financial
department.
Convey the orders to manufacturing, meet with staff to ensure timely
delivery and coordinate shipment.
Capable of multi-tasking and prioritizing any and all responsibilities.
Self-starter with the ability to work independently.
Retail store manager .
Employment History
Gruber Industries Outside and Inside sales 2003 to June 2010
Phoenix -AZ
Manufacturing of copper and fiber optic.custom cables Data comm
Division.
Develop, manage, and support all aspects of assigned product areas. product
development, feature definition, product positioning and pricing. Face to
face presentations and performance management.
Developing new customer leads, prepare and present sales pitches to the
decision makers.
Year-Over-Year increase the revenue. Grow business to 50 major accounts.
Increase revenue from 10K to 200K.
Earned clients trust by troubleshooting client issue and ensure 100%
satisfaction.
University of Phoenix Enrollment Advisor 2002-2003 Phoenix-AZ
Admission advisor for new students. Assist students in understanding and
completing degree requirements. Advise students on university policies and
procedures. Provide excellent customer service to students through
application and enrollment process.
DBL Distributing Inside sales 2000-2002
Scottsdale AZ
Sales of electronic accessories to retail shops and wholesalers
Avnet Computers Account Executive 1998-2000 Tempe-AZ
Sales and marketing of computer products to the key accounts.
Responsibilities included: Management and retention of existing accounts.
Negotiating the price. Creating marketing campaign for specific territory
and improved Gross sales.
Managing day-to-day sales operations, including all revenue generation
activities.
Insight Computers Account Executive 1996-1998 Tempe -AZ
Sales of computer products .Hardware and software.
Cold calling, prospecting .Increasing gross annual revenue of 22%
Improve customer retention and value. Identifying their needs, negotiating
the terms and conditions. Research and establish market area, orchestrate
sales strategy in new markets.
Researched technical specifications and hardware requirements, from entry-
level desktops to high-end production servers.
Saks Fifth Avenue Designer handbag sales Phoenix- AZ
Mahlinda's Store Manager Scottsdale -AZ
Education & Accomplishments
BS Degree in Electronics -Technicom University
Computer Programming School - F2A Paris- France
Phoenix College - Drafting - CAD programming
Microsoft Office, including Outlook Express
Microsoft Word - Excel
SBT - TeleMagic Enterprises
Numerous sales training courses and seminars.
Fluent in speaking French
References ;
Chuck Helquist
Sales Manager- Gruber Industries
Phoenix, AZ.
602-***-**** x309
Robert Baker
Owner-Computer Cable Specialist
Phoenix, AZ
Krystyna Williams
Senior Account Executive-Gruber Industries
Phoenix, AZ
602-***-**** x306
Ken Klien
Owner-Onsite Communications
Glendale, AZ