Eric O. Uzoegbu.
Brooklyn Center, MN.55429
Cell: 763-***-****
Home: 763-***-****
Email: ********@********.***
Career
Objective:
To obtain a Position as Caché DBA, BI/Data Warehouse Developer,
Epic Workstation Systems Manager,
Epic Application Systems Analyst/Programmer or Project Manager
Summary of
Experiences:
Over 7 years experience in Epic Systems Application Implementation
and Technical support in the following roles: Project Management,
Site Inventory, Technical walk through, Hardware acquisition and
deployment, Software deployment and support, Caché Database
Administration & support (backup DBA), Chronicles, Epic SQL Report
using KB_SQL, Citrix Servers support & administration, Epic Full
Client workstations support. Peripheral Devices (Printer, scanner,
ECG) support and Technical Writing & Documentation.
Experiences:
Fairview Health Services: April 2nd, 2001 – July 11th, 2008
Responsibilities:
Manage and coordinate the delivery of Epic Application
Software Special Update (SU) with Epic.
Managed Epic Installpoints and application of Epic updates to
the Installpoint
Apply Epic SU and patches to Epic Caché Database Test
Environments, Epic Full Client Test Workstation, & Epic Citrix
Test Servers
Install & Configure Epic on Citrix Servers and FAT Client
Workstations
Coordinate monthly Unit and Regression testing of Epic SU
patches FAT Client Workstations, Citrix Servers and Caché DEV
Environment.
Coordinate Outage and deployment of SU patches on Production
Environment of Caché, Citrix Servers & Full Client Workstations
Managed and coordinated Change Work Order and Outage for Epic
Updates.
Performed Caché DBA duties (one of 3 backup Caché DBA) when
on technical Call coverage/rotation.
Monitor Caché error logs, check system resources, check
journal size & disk space.
Performed Epic Caché Environments copy and post copy
configuration.
Perform Epic KB_SQL Reporting, Data extract, Claims and
remittance (as a backup)
Managed compression and archiving of scans in the Blob
server.
Create and managed Printer Devices in Chronicles.
Installed Epic Print Service on Print format Server.
Create and managed Print Queue in Print Format Windows Server
Create Print Queues in Unix Servers.
Workstation Registration in Chronicles LWS master file.
Create Configuration files for peripheral devices such as
Printers, Scanners and ECG.
Evaluate and implement tools for End User remote support.
Create login for Captive and GUI user access
Modify User account to allow or restrict text access to
Environments
Application Systems Administration:
Managed, configured, optimized and upgrade Provation
application server
Managed and supported Web Servers
Managed Mobile Oracle database Server on Travel Carts.
Provided level 3 technical Support for Provation MD and
MultiCare modules.
Technical Writing & Documentation:
Documented Technical Problems and Problem resolution
processes.
Develop documentation for use by Level 1 Help Desk staff &
LAN Support staff.
Epic Implementation Project Management: (Non-Budget role)
Conduct and Coordinate deployment Technical meetings
Conduct and coordinate site assessment & walkthroughs
Liaise Project teams such as Infrastructure, Clinical,
Business, Interface & Management
Write up and submit orders for purchasing.
Coordinate delivery & staging of hardware and equipments at
new site.
Conduct and coordinate deployment of hardware at new site
Conduct and coordinate Technical testing and dress rehearsals
Participate in Weekly Technical Conference calls with
Vendors.
Academic coursework and Data Warehousing Project Experience
Good understanding of BI - ETL, DW DataMart, ODS, ODM, OLTP,
OLAP and Cube concepts
Good understanding of issues in DW/BI, the choice of one
methodology over another.
Good understanding and use of MS SQL 2008 Server-BIDS and
SSIS
3M PACE Analytical Services-Dec.1997–Nov. 2000.
Analytic Chemist III
Fluorochemical & Adhesive analysis by Gas Chromatography-Mass
Selective
Detector Spectroscopy (GC-MSDS). Semi volatile Organic Analyst by
GC-MS.
Spectral interpretation, data workup and Report writing.
Entegris (Formerly Fluoroware): Feb 1996 -Dec 1997.
Lab Scientist:
Research & Development, validations studies and analysis of
specialty
products. Data workup, Spectral interpretation and report
writing.
Supervised laboratory technicians.
Computer and Systems Proficiencies:
Operating Systems and Servers:
Windows 2000, Windows NT, XP, Vista. Unix, HP-UX 10 & 11, HP
ProLiant DL/ML
Servers hosting Citrix Metaframe Software
Working Knowledge of Database Management Systems:
Caché 5.2, Microsoft SQL Server 2008, MS Access 2000, Active
Directory
Programming & Scripting Languages:
Visual Basic 6.0, SQL, PL/SQL, VBScript, PERL, Ruby, Unix, Caché
ObjectScript, Caché SQL
Modeling Tools and Methodologies:
UML, Sybase Power Designer, ER Design, DDBMS, OOAD, SLDC, Data
model Schemas-
Star and Snowflakes.
Office & Project Management tools:
Excel, MS Office Project2008, MS Office Visio 2008, PowerPoint,
FrontPage,
Network and Protocol Knowledge:
TCP/IP, FTP, DNS, Telnet, HTTP, IPX/SPX, NetBEUI.
Education and Courses:
University of St.Thomas, St. Paul MN.
Master of Science (MS) - Software Engineering
Mankato State University, Mankato, MN.
Bachelor of Science (BS) - Biochemistry
Caché Foundations, Server-Side Programming (Caché v2008.2)
Caché InterSystems Corporation, Cambridge, MA.
Caché System Management (Caché v5)
Caché InterSystems Corporation, Cambridge, MA.
Epic University, Madison, WI.
Epic Workstation Systems Manager
Benchmark Learning, Bloomington, MN
Implement Windows 2000 Professional and Server
Epic Chronicles Install Utilities.
Fairview Health Services
Chronicles for non-Programmer
Fairview Health Service
References available upon request.