Manager Loss Prevention

Kerry Hood

**** ****** *** **.

Fortson, GA. ****8

Cell # 770-***-****

Home# 706-***-****

********@*******.***

Work History:

CVS

Shift A Supervisor 06/08 to present

* Responsible for merchandise presentation standards and signage of

all departments to meet CVS standards and maximize profits.

* Assist the store management team with general supervision in the

store in accordance with company policies and procedures including

opening and closing the store and front end coverage.

* Responsible for managing personnel in assigned department including

hiring, training, evaluating, disciplining, terminating.

* Perform daily cash office procedures and prepare deposits and

balance cashiers

* Responsible for smooth and efficient operation of assigned

department.

* Assist with annual salary increases for department associates.

* Oversee department zoning and assist in zoning duties as necessary.

* Responsible for auditing and filing of department paperwork.

* Perform manager on duty (MOD) responsibilities when assigned.

* Compliance with all loss prevention standards and audit

requirements

Lanier Parking Systems

Facility Manager @ Atlantic Station 8/06 to 5/08

* Managed all aspects of parking services for the Twelve Hotel and

Atlantic Station.

* Oversaw all employee relations. Starting with new hire development

and continued training.

* Developed a training program for all personnel to follow pertaining

to the strict standard operating procedures set by the Twelve

Hotel.

* Assisted in developing annual capital budget.

* Assisted with vendor contract administration

* Managed 41 employees and 2 Assistant Mgrs.

Home Depot

Loss Prevention Manager 03/05 to 07/06

* Controlling store shrink by performing investigations into

internal, external theft also maintaining

* operational deficiencies

* Participation in all aspects of the Safety Infocus groups and the

Shrink Plan Review (SPR audits).

* Monitoring and communicating procedural control weaknesses to all

levels of management.

* Keeping up with daily responsibilities including LPS checklists

also daily, weekly and monthly

* exception reports to monitor internal activity .

* Conduct safety and physical security checks and inspections on

interior and exterior aspects of the

* store.

* Current stats since my duration with Home Depot: 39 externals, 7

internals.

* Dollars generated in my store yearly averages 40 million dollars.

Nordstroms

Regional Internal Investigator 03/00 to 3/05

* Toured stores daily identified deficiencies that caused shrink and

implement corrective action or recommend corrective action to Store

Manager/Director.

* Detected and resolved internal and external theft incidents and

report internal theft incidents to Loss Prevention District Manager

for instruction. Reported serious incidents to Store

Manager/Director in order to resolve and reduce the number of

incidents.

* Monitored areas of visible and invisible shrink and correct

deficiencies found in order to reduce shrink.

* Supervised Loss Prevention Associates to ensure proper handling of

Loss Prevention matters, including the area of shrink control.

Prepare schedules for Loss Prevention Associates and door greeters.

* Assisted in training store associates in all areas of Loss

Prevention including shrink control and Inventory Preparation

procedures.

* Participated and monitored all aspects of inventories within my

stores.

* Directly involved in the preparation, completion and follow-up of

the stores cycle inventory process according to policy in order to

control shrink.

* Communicate with the store team members and management regarding

Loss Prevention issues in order to assist them in understanding

Loss Prevention

* Monitored all fraudulent credit card transactions to determine what

cases needed to be prosecuted and restitution gathered to redeem

money back to the company.

MCSI

07/97 to 3/00

A/V and Broadcast Systems Integrator

* Systems integration for A/V, LAN/WAN, and Broadcast systems

* Building out broadcast systems = Last project I was part of was

Turner Entertainment Group or also

* know as Time Warner/AOL (TBS). A multi million dollar Digital and HDTV

broadcast network

* buildup and conversion.

* I installed equipment and 1694 digital coaxial cable into rack

systems, connecting, and testing the

* latest HDTV, digital audio and digital video equipment.

* Installing latest audio and video equipment for teleconferencing

rooms, auditoriums, NOC's, schools,

* and businesses

* Types of equipment I installed are large rear screen projections;

Crestron and AMX touch panel

* control systems, closed circuit television, plasma displays, streaming

media and videoconferencing

* systems. For the broadcast side I installed the latest Digital and

console systems for T.V. Broadcast

* systems.

* Low voltage Cabling (Cat 5,6 and fiber optic cabling) and terminating

and rack system build up.

TEK-SYSTEMS

Project Coordinator for EDS 02/95-07/97

* Managed, engineered, and designed LAN/WAN networks from start to

finish for

* multiple large manufacturing plants with Exide Technologies.

* Built and designed network platforms for AS 400, NT and RF in larger

scale

* manufacturing facility.

* Performed site surveys and designed LAN infrastructures in

manufacturing plants

* Managed and coordinated and supervised outside contractors

* Installed and turned up Cisco Catalyst 4000 switches and Cisco 2900

routers for

* WAN/ LAN network connectivity.

* Installed and turned up CSU/DSU's

* Headed all budgeting and P.O. approval for all aspects of the WAN

installs.

* Helped design Itermec 2.4 GHz RF system.

* Developed and wrote a standard technical survey form for EDS.

* Representative for EDS dealing with customer network service issues

and solutions.

* Utilized MS. Project, Word, Outlook, Visio 5.0, for all projects.

* Low voltage Cabling and terminating.

VERIZON COMMUNICATIONS Project

Coordinator/Network Technician

(Contractor) : continued from above

* Coordinated and managed all projects pertaining to DSLAM equipment,

performed

* site surveys, and tested T-1 circuits for contracted companies such as

* (Elastic Networks and Edgeconnections).

* Project managed installations of DSLAM equipment for Verizon.

* Traveled on weekly basis all over the country to perform site surveys

to gather

* information to engineer the DSLAM networks. Engineered and designed

networks

* with multiple design tools like Visio 2000 and CAD 14

* Installed DSL Access multiplexing equipment that tied into existing

phone equipment

* and toT-1 circuits

* Project Coordinated installs from inception to finish with vendors and

customers.

* Tested point-to-point and fractional T-1's.

* Utilized MS. Project, Word, Outlook, Visio 5.0, and Excel

Education:

* University of West Georgia: General Studies. 1992-1994

* Clayton College and State University: General Studies. 1994-

1996

* Gwinnett Technical College: Restaurant Mgt. 1996-1998

* Columbus Technical College: Currently attending. Networking

Specialist

Certifications and Skills:

* Wicklander and Zulawski: Interview and Interrogation Certified On

2/2003

* Private Investigator Certification 02/2005

* AED/CPR Certified on 6/2007

* MDTS (Monadnock Defensive Tactics System) Certified on 6/2007

* Terrorism Awareness Certified: George Washington University on 6/2007

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