FAITH BERGER
**** ***********, *********, **** *****
330-***-**** ( **********@*****.***
SUMMARY
Experienced and personable medical office administrator with expertise in
all aspects of healthcare office operations. Organized and detail oriented
with excellent communication skills. Strong interpersonal and relationship
building skills. Disciplined and productive in accomplishing results.
WORK EXPERIENCE
VALERIE BELL, D.D.S, Canton, Ohio 2008-December 2009
Office Manager
Daily responsibilities include all patient services and scheduling;
insurance billing/filing/collections; extensive use of Easy Dental,
Softdent and various other dental software programs; exam room prep and
instrument sterilization; accounts payable/receivable; payroll; human
resources; purchasing; supervision of staff; drafting
correspondence/proposals; maintaining all aspects of the office and
personnel.
STUART DAITCH, D.M.D., New York, NY 1991-1996
Office Manager and Dental Assistant
Hired to build start-up practice. Responsibilities as office manager
included all patient services and scheduling; answering questions about
dental care; greeting patients; organizing and filing patient records;
patient accounts receivable/payable; ordering dental supplies and insurance
billing/filing/collections; all office operations. Responsibilities as
dental assistant included sterilizing and disinfecting dental equipment;
organizing the applicable instruments for each procedure; mixing fillings
and materials for impressions and restorations; applying topical
anesthetics to gums; removing excess cement after the filling process;
instructing patients on general oral hygiene as well as post-operative
care; taking dental x-rays and processing film.
RONALD KOSINSKI, D.D.S, Melville, NY 1992-1995
Part-time Office Manager and Dental Assistant
Managed operation of pediatric practice. Coordinated dental appointments.
Interpreted and explained treatment plans and insurance procedures to
patients.
FRED HANTMAN, D.D.S/TED JANEL, D.D.S., Great Neck, NY 1983-1992
Office Manager and Dental Assistant
Promoted from assistant to office manager for joint practice within 1 year.
Initiated incentive programs for patient referral and increased staff
productivity. Coordinated staff schedules and patient appointments. And
responsible for collections.
OTHER EXPERIENCE
TEMPLE ISRAEL, Canton, Ohio 2004-2005
Executive Assistant to Director of Religious School
EDUCATION
KENT STATE UNIVERSITY - 1996 to 1998 - General Studies
QUEENSBOROUGH COMMUNITY COLLEGE - 1996 - General Studies
References Available Upon Request