Eduardo Troche
Apt. *** Cellular 787-***-****
Miami Lakes, FL 33014 E-Mail: **************@*****.***
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Career Objective
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. To employ all my professional experience, knowledge, skills,
demonstrating initiative and put all my effort to perform an excellent
performance by assuming responsibilities in search for mutual benefits.
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Professional Experience
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Westernbank, Puerto Rico, Mayag ez, PR January 2000 - April 2010
CBS Librarian Supervisor
Supervised a seven system operator staff which performed the AS400 computer
center daily operations. Performed AS400 demo environment tests. Performed
new procedures development and implementation. Updated computer operations
documentation as needed. Performed disaster recovery tests at Sungard
Availability Services facilities and related documentation. Administered
Windows 2000/2003 server's backup using Veritas Netbackup, Microsoft Data
Protection Manager and Symantec Backup Exec. Performed backup media
management, inventory control and proper disposal. Researched for new
technology appliances and deployment for operations improvement.
Administered Metafile's Metaviewer application for reports cold imaging,
including report access security and report adding features. Created query
reports using as400 query and Showcase query application. Created reports
by using Microsoft Access application. Performed software and technical
support in data center equipment. Provided customer support to end users
requesting assistance regarding computer applications and reports. Verified
department compliance with physical security dispositive such as fire
control, door access and surveillance cameras between others. Provide and
receive files trough FTP. All office clerical tasks.
Westernbank PR, Puerto Rico, Mayag ez, February 1997 - December
PR 1999
System Operator
Performed IBM AS/400 operations, daily data backup and entire system
backups. Performed account reconciliation process, general ledger posts,
Time, Loan, Tran, purge procedures, reclaim storage procedure, manual IPL.
Loaded and posted daily transaction files such as ACH, BTE, ONUS, CLEARING
into the system. Run programs for daily transactions update during night
shift (FISERV CBS Pcombdaily). Printed reports and notices and performed
report distribution. Attended operations in rotating shifts. Performed all
office clerical tasks.
Tiendas La Gloria, Inc., Puerto Rico, November 1993 - January
Mayag ez, PR 1997
Data Entry
Performed merchandise inventory data entry - IBM System 38. Work as a store
cashier during peak sales season. Perform in store and in warehouse
merchandise inventory tasks. Receive and dispatch warehouse merchandise
including loading the carrier trucks. Assisted in front desk receptions.
Performed all office clerical tasks.
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Education
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. Centro de Servicios Educativos, High School, May 1992
General Course completed and High School Diploma obtained.
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Computer Skills
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. Microsoft - Windows
2000/2003/2008 Server, Windows
XP, Vista, 7, Office, Data
Protection Manager, SQL 2000,
2005
. IBM - AS400, IBM 6262
Printers, InfoPrint 60,
Operations Console, I Series
Access, Ultrium 1,2,3,4
autoloaders with encryption
capabilities. 3490 and 3570
autoloaders.
. Showcase Strategy - Showcase
Query v 8.0
. Metafile - Metaviewer
Standard, Metaviewer WAN,
Metaviewer Administration v8.74,
Metaviewer Enterprise v. 6.7.
. Fiserv - Comprehensive Bank
System
. Symantec - Backup Exec v 11
. VERITAS - Net Backup
. Tape Libraries - Quantum
Superloader 3, Compaq Storage
Works, SUN Storagetek L80, DLT
and LTO Tape Cartridges.
. Ingrasys appliances - Virtual
jukebox NAS unit
. PGP - File encryptions
. WASP Technologies - Barcode
scanning and labeler.
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Languages
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. English - Read, write, and
communicate.
. Spanish - Read, write, and
communicate.
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Strengths
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. Aptitudes
Team work oriented, capacity to make fast and accurate decisions, quick
learner, and work under pressure.