Edward Anguiano
Kyle, TX *****
*******@*****.***
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COMPUTER SKILLS
. Experienced software Package: Microsoft Office 03'/07', Visio, MS
Project, Sales Force, Bugzilla, MYSQL, Dreamweaver, Visual Source
Save, Volusion, CRM, Five-M, Pinnacle Studio, SharePoint and @task.
. Experienced Programming Language: HTML, CSS
. Experienced Operating Systems: Windows, Windows2000, Windows ME,
Windows XP, Windows Vista
PROFESSIONAL SUMMARY
. Self-motivated, devoted and decisive management personnel
. Bilingual English and Spanish
. Experience managing web/software projects
. Knowledge of web design best practices, web development processes
. Managed full-life cycle application development projects using web
technologies such as SQL, HTML, CSS
. Strong interpersonal and presentation and public speaking experience
(executive level audience)
. Strong team and resource management skills and possess strong business
acumen
. Able to work independently and under pressure
. Self-motivated, result-oriented, strong problem solving and analytical
skills
CAREER HISTORY
TeresSolutions (Austin, TX)
1/2009-Present
Implementation/Project Manager
Responsibilities:
. Work with new customers to help configure the software to replicate
and improve their existing paper electronic loan processes. The
implementation process occurs primarily over the phone and web and one
on-site visit to the customer location during the approximately 120
day implementation period.
. Troubleshooting technical and non-technical challenges.
. Observe workflow processes, provide consulting services on best
practices, obtain practice management system and contracting
information and set client expectations about the implementation
process.
. Create an implementation timeline including all tasks that need to be
completed for a successful client launch. Closely manage the
completion of all implementation tasks to achieve an on-time live date
to begin collecting revenue.
. Work simultaneously with 10 to 13 customers and getting them live
within 120 days.
. Develop data diagnostics and report deliverables for a group of
assigned clients.
. Provide ongoing technical and business support, including
customizations to the web application.
. Perform a professional and thorough transition of the client to the
Account Manager after completion of the implementation.
. Track and communicate release contents and release content changes for
each release.
. Communicate status and progress to key stakeholders throughout the
company and serve as single point of contact for all project status
items, including project risks and open issues.
PeopleAdmin (Austin, TX)
10/2007 - 12/2008
Implementation/Project Manager
Responsibilities:
. Work with new customers to help configure the software to replicate
and improve their existing paper electronic health record processes.
The implementation process occurs primarily over the phone and web and
one on-site visit to the customer location during the approximately 3-
5 month implementation period.
. Engaging with Business Analyst, Sales, Integration department and
System Analyst to create, and maintain project plans and communication
task, milestone dates and scope.
. Concurrently manage multiple customer implementations. Design, create
and develop Human Resource web SaaS applications for Universities and
private sectors.
. Manage the overall project plan, the implementation schedule and
responsible for regular status updates with clients and team members.
. Successfully install, configure and train on software modules
. Support includes full on-site training, technical support and full
software integration with the customer's current Human Resources
systems.
. Work directly with the client's business and technical personnel to
define and map requirements to technical design specifications
. Create project plans, test scenarios, and training materials to
support rollout of applications.
. Installation, training, configuration, and custom report development
for software modules.
. Effectively manage multiple projects to ensure delivery dates are met.
. Coordinate with other teams to ensure proper coverage of project needs
and ensure high customer satisfaction.
. Create and maintain documentation for use as training and reference
material by the client and other PeopleAdmin resources.
. Maintain product knowledge to facilitate appropriate recommendations
and coordinate necessary technical changes and updates.
Texas Medical Institute of Technology (Austin, TX)
2000 - 10/2007
Implementation/Project Manager
. Implemented small to large scale Budgeting & Analytics Software
Product Implementations.
. Collect, organize and prioritize product requirements from internal
departments and customers.
. Established and developed standard training materials for use in end-
user training.
. Work closely with the sales and client services teams to train on new
functionality and support key sales efforts.
. Managed larger teams as Implementation Manager/Lead on larger
projects.
. Actively engage in the post-sales period to promptly transition to
implementation
. Identify and schedule project deliverables, milestones, and required
tasks.
. Provide assistance to client with installation, integration and tuning
of the integrated solution, including system test and go-live.
. Provide technical training to clients with accompanying user and
systems documentation; provide training/mentoring of junior level
personnel in complexities of applications and technologies
. Define project success factors and metrics. Influence project
stakeholders, across multiple, sometimes disparate groups, to reach
alignment and achieve project goals
. Drive and implement project plans to completion (taking ownership,
identifying key tasks and team members, developing timelines,
identifying critical success factors, managing to successful outcomes)
EDUCATION
Latin American Institute
San Antonio, TX
1993-1996
Major- Education
REFERENCES UPON REQUEST