Nasrin Lotfi
**** ************* ***** **********, ** 30004
Home: 770-***-**** Mobile: 404- 434-4970
Email: *********@*****.***
Senior Director Global IT
* 23 years experience managing Corporate Network, Telecommunications,
Security, Desktop, Helpdesk, Datacenter, Server Infrastructure and IT
Applications teams
* Reputation for implementing innovative corporate IT solutions and
services to reduce cost, improve customer satisfaction and accelerate
time to production
* Significant experience reducing cost and improving user experience in
complex R&D IT environments
* Accomplished vendor manager and contract negotiator, with a focus on
quality for value
* Portfolio of successful IT integrations for 10 mergers and
acquisitions
Global IT Management[pic] IT Compliance and Governance
Team Building and Leadership[pic] IT Strategy[pic] Contract Negotiation
IT Process Improvement [pic] Mergers, Acquisitions and Integrations
Vendor Management [pic] Outsourcing and In-sourcing
Professional Experience
Ciena Corporation - Atlanta, GA
Senior Director Global IT Infrastructure [pic] (2008 - Current)
Senior Director IT Engineering [pic] (2005 - 2008)
Director IT Engineering [pic] (2000 - 2005)
Manager IT Engineering [pic] (1997 - 2000)
Managed all aspects of the Global IT and Engineering Infrastructure at
Ciena, a global market leader in optical and Ethernet equipment.
* Saved millions in IT costs with effective contract negotiations,
vendor management, deploying cutting edge technologies, implementing
green IT initiatives, introducing process efficiencies and proactive
team management
* Significantly improved support satisfaction ratings for both
engineering and corporate users, driving employee efficiency and a
lower cost of operation
* Standardized on infrastructure technologies across engineering and
corporate IT to drive cost savings and simplify support services
* Consolidated vendors to improve buying power and drive savings in the
infrastructure cost center
* Eliminated IT compliance deficiencies within 12 months, significantly
reducing security and business interruption risks
* Greatly improved the IT support portfolio and user satisfaction by
expanding the helpdesk from a regional footprint to a global, multi-
geography and 24 x 7 x 365 services group
* Integrated many business acquisitions into Ciena engineering and
corporate infrastructure, with specific focus on the most recent 2000
employee acquisition of Nortel's Metro Ethernet Networks Division
* Implemented a full enterprise disaster recovery infrastructure for all
core business applications, significantly reducing business failure
risk
* Successfully delivered the core infrastructure and business
collaboration expertise for insourcing and outsourcing of Ciena
engineering functions within very limited time and budget constraints
* Put in place countless processes, policies and procedures to govern an
streamline IT infrastructure services, to the ends of driving down
cost and enhancing customer service
AT&T Tridom - Atlanta, GA
Associate Principal Systems Engineer [pic] (1995 - 1997)
Lead Computer Systems Engineer [pic] (1993 - 1995)
* Managed a large network for a complex engineering division
Panasonic - Atlanta, GA
Computer Systems Engineer [pic] (1992 - 1993)
* Managed a large network for an engineering division
Freelance Computer Consultant - Atlanta, GA [pic] (1990 - 1992)
* Setup network and computing environments for small businesses
Virginia Polytechnic Institute - Blacksburg, VA [pic] (1987 - 1990)
Engineering Datacenter Manager
* Managed the datacenter in a university department heavily committed to
engineering research
* Provided Systems Engineering expertise to faculty and researchers
Indiana Department of Highways - West Lafayette, IN [pic] (1986 - 1987)
Electrical Engineering Supervisor
* Managed a technical team developing and testing a microprocessor based
road monitoring system
EDUCATION
Bachelor of Science in Electrical Engineering with High Distinction
University of Kentucky, Lexington, Kentucky December 1985
PROFESSIONAL MEMBERSHIPS AND HONORS
TAU BETA PI, the National Engineering Honorary Society
ETA KAPPA NU, the National Electrical Engineering Honorary Society
SIGMA PI SIGMA, the National Physics Honorary Society
IEEE, the Institute of Electrical and Electronics Engineering
EIT certified, 1986
Dean's list, seven times / National Dean's List, four times
REFERENCES
Available Upon Request