Customer Service Sales
Resume:
Mrs. Carla Y. Wingo
Tampa, Fl 33610
*******@*****.***
Daytime
Self-motivated, well organized and detail oriented, always looking for ways
to succeed in whatever I set forth to do. I am a definite people person,
strong communication skills, excellent candidate for work at home, also a
team player.
Personal Details
Date of Birth: 19thSeptember
1965
Skills
Business and Financial Operations - Meeting and Convention Planners,
Training and Development Specialists, Customer Service, Researcher
Office, Clerical and Secretarial - Bill and Account Collectors, Computer
Operators, Data Entry Keyes, File Clerks, Order Clerks, Customer Service
Sales and Related - Advertising Sales Agents, Business to Business cold
calling, Telemarketers, Siebel Network,Call Center
Work Experience
West Corporation (West at home)
July 2006 to May 2010
[Setting appointments] [Assisting irate customer with repairs]
[Telemarketing] [Selling warranty packages] [Call center]{Selling
inbound/outbound to Businesses/Residence {Customer Service} {Conferencing}
{Trouble shooting with website issues} {Collections} [Data Entry]
AT&T/Atlantic in 5912-D Breckenridge pkwy
May 1993 to August 1996
[Train employees in the office] [Keeping track of all equipment
orders/sales] [Organize office meetings] [Conference call] [Dealing with
irate customers] [Dealing with accounting department for all
billing/collections of sales] [Supervising the office] [Establishing new
ideas for telemarketers] [Assisting in new scripts for telemarketers]
[Spreadsheets] [Data Entry] [Bookkeeping] [Excel, Ms Word, Ms Works, Power-
point]
AT&T/Atlantic in 5912-D Breckenridge pkwy
June 1991 to May 1993
[Setting appointments] [Assisting irate customer with repairs]
[Telemarketing] [Selling warranty packages] [Call center]{Selling
inbound/outbound to Businesses/Residence} [Selling phone upgrades and new
equipment]
Praise Outreach Bible Study Church Inc. in 4305 north 36th street (Present)
[Setting up formulas for bookkeeping] [setting up formats for all
documents] [Data Entry] [typing memos/all documents for the church]
[handling all church files] [setting appointments] [handle complaints] all
[church financial matters] [set up websites for the church] [make banners]
[ordering product] [Proofreader]{Fundraising}
Education History
Florida College in Tampa, Fl
August 1987 to June 1988
References
Hope Lee - Dr. Office Manager
3302 E Wilder Ave Tampa, Fl 33610
Jessica Riley - Student Services for Everest College
4009 E Louisiana Ave Tampa, Fl 33610
Tonya Russell - Tonya Russell Reality
10844 New Bridge Dr. Riverview, Fl 33579
Contact this candidate