Insurance Assistant

David Tran

*** ***** ****** #**

Brooklyn, NY ***26

Cell: 646-***-****

Email: *****.******@*****.***

QUALIFICATIONS:

. Ability to prioritize and remain focused on the essence of an issue

. Excellent with customer support services

. Skilled at learning new concepts while working well under pressure

. Have good English reading, writing and comprehension skills

. An initiator, detail-oriented and has the ability to multi-task

. Ability to work in a stressful, high-traffic environment

. Capability to work independently and in group efforts

. Great punctuality skills; always on time and great work attendance

EDUCATION:

May 2010 CUNY Brooklyn College New

York, NY

B.F.A. Creative Writing

EXPERIENCE:

11/05 - Present CUNY Brooklyn College; WEB

New York, NY

College Assistant

. Re-imaging and assembling CPUs for students' usage

. Fixing computers that requires attention / offline or those with minor

problems

. Following procedures as set forth by the Lab managers

. Installing important software into the computers

. Serving the computer needs of students, staff and faculties on campus

. Updating and downloading certain software on Apple computers

. Emailing the managers to update them when projects are accomplished

. Training new staff to get them involved with the technical procedures

. Assisting offices when scheduling for class/testing purposes

6/03 - 8/05 Fillmore Insurance Agency

New York, NY

Office Aide

. Entered clients' data onto company's computer systems

. Copied and faxed clients' records to other insurance companies

. Created and kept clients' files updated

. Helped to prepare insurance quotas to potential clients

. Filed away important documents/letters/memos

. Trained new staff to the company's needs and wants

7/02 - 9/02 New York Methodist Hospital New

York, NY

Radiology Department Aide/Intern

. Made copies of X-rays and other certain matters dealing with radiology

department

. Filed away patients' records and important materials

. Helped patients during mealtimes

. Reviewed patients' health records for accuracy

. Mailed away important documents pertaining to the patient or doctors

COMPUTER SKILLS:

. Microsoft Office 2000, 2003, 2007 - Word, Excel, PowerPoint,

Publisher, Outlook, Access

. Adobe Photoshop, Illustrator, ImageReady, Flash, Acrobat, InDesign

. MAC OS - Tiger/Leopard/Snow Leopard

. Windows XP/Vista/7

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