Project Manager Management

Program/Project Manager

Schedule driven, quality-focused program management professional with progressive

experience in delivering enterprise class products from conception to production

through end of life. Possess strong knowledge of program management processes, based

on hands on experience and the ability to adapt to always changing environments. Well

developed interpersonal skills, easily establishing and maintaining rapport with

cross-functional team members, management and support groups from all cultures and

organizational backgrounds. Passionate about achieving success while maintaining a

high level of personal and professional integrity. Core competencies include:

Project and Strategic Planning Leadership and Teambuilding

Risk/Issue Management Superior Interpersonal Skills

Outstanding Supplier/Vendor Articulate Oral and Written

Relations Communication

Process Improvement Proven ability to multi-task in fast

paced environments

Customer Advocate Global Project Team Leader

Professional Experience

Compaq/Hewlett Packard, Houston, Texas 1998-2009

Product Marketing Manager / Systems Engineering Program Manager / Systems Engineering

Program Coordinator / Engineering Coordinator

Twelve years of product delivery experience, managing complex projects with different

schedules and requirements. Consistently delivered on time with the highest quality.

Key highlights include:

Provided leadership and support to engineering and ODM teams for successful

planning, execution and delivery of the complete user image and up-sell modules

for mid-level enterprise class desktops that contribute $2.4B in revenue

annually.

Product Development Process (PDP) champion, ensuring defined processes were

followed to deliver products on time with the highest quality.

Drove ongoing process improvement initiatives, including changes to internal

tools and product development processes.

Key core team member of mid-level enterprise class product and sustaining core

teams, working with cross-functional teams to define and execute product roll-out

plans.

Managed the industry leading Early Evaluation Program for high end and mid-level

enterprise class business PC products, targeted at corporate accounts to gain

customer feedback for future program requirements.

Communicated and managed software program schedules, identified risks and

developed mitigation plans, ensuring schedules and quality goals were met.

Provided weekly program updates to executive management.

Responsible for the Product Change Management Program, ensuring changes that

directly impact enterprise customers after launch were communicated 60 days in

advance.

Monitored competing products and performed feature/functionality analysis.

Collaborated with global teams developing new processes for product delivery as

engineering functions were relocated to Taiwan.

Earlier Career

CMS Temporary Services/Compaq - Marketing Assistant; March 1998 - November

Engineering Support Specialist 1998

Foxconn - Document Control Clerk; FORCE Product Management June 1997 - March 1998

CMS Temporary Services/Compaq - Purchasing Assistant August 1996 - May 1997

Education and Professional Development

University of Phoenix ( October 2009

Bachelor of Science, Global Business Management

Hewlett Packard ( Employee Development Programs

The Seven Habits of Highly Effective People

Project Management Fundamentals

Introduction to Program Management

Advanced Program Management

Managing in a Diverse Cultural Environment

Technical Skills

MS Office Suite ( MS Project 2007 ( MS SharePoint ( Remedy ( Windows XP ( Windows

Vista ( Windows 7 Professional

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