R OBERT GONZALEZ
Altamonte Springs, FL 32714
*************@*****.*** ~ 862-***-****
O bjective:
To obtain a challenging position in a successful company that will allow me to utilize and expand my skills while I
a lso gain valuable knowledge and experience.
E ducation:
Bronx Community College – 1999
High School Diploma Evander Childs High School – 1997
E xperience:
W ireless Zone/Verizon Wi reless Februa ry 2010 to
p resent
W ireless Consultant
Assisted customers in choosing the right cell phone and plan to fit their needs
Helped customer with any operating system problems as well as trouble shooting software issues
Responsible for establishing and maintain relationships with new and old clients
E ntered incoming merchandise into inventory
H ad to generate sales from cold calls and leads to create new customers
Followed up with customer to a sure customer satisfactions
Work in a constantly changing environment and following through all phases of customer service
Jan Fence M a rch 2003 to July 2009
PVC Shop Manager
Supervised employees and appointed daily duties
Purchase and negotiated all prices and merchandise for shop
Collaborated with owner and sales managers for any custom projects
Work in a fast pace constantly changing environment and following through all phases of production
Programmed Software for each individual job layout
Develop and Maintain positive relationship with customer and co-workers
Resolved any complaints and problems to ensure quality delivery and customer satisfaction
Assistance customers in the sales f loor with any questions and customize orders
Promoted to shop manager on October 2003
D NS Austin Automotive A ugust 2001 to
September 2002
Warehouse M anger
Posted and organize all invoice statements and accounts with appropriate paperwork
Resolved any complaints and problem with customer and associate
Revised inventory in stock to match figures shown in the system and correct any error
Inspected products and parts being shipped or received
Contacted auto repair shop throughout the t ri-state area to establishes new clients
Promoted to warehouse manager on February 2001
M TA Schools J anua ry 2000 to
J une 2001
R ecruiting Manager/Sales
Prepared contracts, proposal and appropriate paperwork to obtain student loan
Solicited and booked new business through efforts of sales calls, leads and inquiry
Sold a package course for qualified applicants to acquire their class A CDL License
A rranged transportation and accommodation for approved students
P rovided customers assistance with daily questions and concerns
S ki l ls and Certifications
Fluent in Spanish
M icrosoft Word, Excel and SSD program
Forklift Certified