Customer Service Administrative Assistant

BONITA PAGE

**** **** ***** **** * Irving, Texas 75063

469-***-**** Cell * **********@*****.***

CLERICAL, ADMINISTRATIVE ASSISTANT, OFFICE MANAGER, CUSTOMER SERVICE

To acquire a position whereby my clerical and interpersonal skills may be

used and developed to their full potential and to expand my knowledge base

with a progressive company that will utilize and fortify my skills.

QUALIFICATIONS

Highly experienced in document formatting, proofreading, data entry,

clerical and administrative assistant duties. Skilled in Windows,

WordPerfect Internet Explorer, Microsoft Works and Office, which includes:

PowerPoint, Excel, Spreadsheet & Word. Ability to type 65 words per minute

with 1% error or less. Outstanding organizational and customer service

skills, filing, copying, faxing, and typing documents.

PROFESSIONAL EXPERIENCE

Insurance Verifier April 2010 -

present

Health Management Systems (HMS) * Irving, TX

* High outbound call volume to carriers for insurance verification and

eligibility

* Third party medical insurance verifier for various companies

* Worked as a Third Party Verifier for Medical, Medicaid, Medicare, Part

D, Pharmacy, Healthcare, Hospital, Institution, RX, Verifications,

Benefits, and Eligibility.

Assistant to Coordinator/Recreational Aide June 2009 -

July 2009

City of Jackson - Division of Parks and Recreation (summer) * Jackson, MS

* Prepared activities for the children and maintained pleasant and

professional attitude while working with the children, parents, and co-

workers

* Supervised and interacted with children, ensuring their safety.

* Assisted in the maintenance of equipment, supplies, and other

materials associated with the Summer Enhancement Program

Information & Customer Service Representative May

2007 - January 2009

AT&T * Jackson, MS

* Identify, research, and resolve customer issues using the computer

system

* Answered phones and responded to customer requests and follow-up on

customer inquires not resolved.

* Recognized, documented and alerted the supervisor of trends in

customer calls.

* Provided customers with product and service information

Executive Administrative Assistant/Bookkeeper January

2000 - November 2007

JLF Masonry & Auto Company * Jackson, MS

* Balance currency, coin, and checks in cash drawers at ends of shifts,

and calculate daily transactions using computers, calculators, or

adding machines

* Assure all persons coming into the office are greeted in a

professional, polite, and courteous manner

* Compose, type, and mail customer statements and other correspondence

related to issues such as discrepancies and outstanding unpaid items

* Process, Code, total, enter, verify and reconcile transactions such as

accounts payable and receivable, purchase orders, invoices,

requisitions, payroll, sick,-personal-medical leave and bank

statements

* Produce monthly reports required by the bookkeeper for the financial

statements

* Set up and maintained invoices and bid proposals for company

* Arrange meetings with colleagues or clients and monitor project

progress

* Verifies, allocates, and posts details of business transactions to

subsidiary accounts in journals or computer files from documents

EDUCATION

Mississippi College - Clinton, Mississippi

Bachelors of Science Education - Major: English - 2006

Contact this candidate