parul todai
**** **** ****,#***,**********,NJ ***93,Cell:201-***-****, Email:
**********@*****.***
PROFESSIONAL SUMMARY
Dynamic professional with 14+ years experience in financial services & IT
industries spanning QA, Project Management, Business Analysis, Technical
Writing & Pre-Sales. Exceptional communicator with problem-solving
abilities and a keen client needs assessment aptitude. Extensive experience
in SDLC process development & implementation. Strong Leadership skills,
managing 30+ team members in a Rightshore Model.
Core professional competencies include:
Project Planning & Management Automated & Manual Testing
Business Analysis Excellent Communication & People Skills
Technical Writing / Documentation Executive / C-Level Presentation &
Negotiations
PROFESSIONAL CAREER & KEY ACHIEVEMENTS
Oracle Financial Software Services Inc., (OFSS, USA)
Feb 2006 - Present
(World's leading provider of Financial Software)
Client: Citigroup, NY - Private Banking (Oct 2008 - Present)
QA Project /Engagement Manager
. Make sales presentations to key decision makers effectively selling
the capabilities, credentials & project methodologies of OFSS.
Presenting & negotiating business proposals to/with the client
. Responsible for Client delivery assurance and driving the delivery
process by working collaboratively with the delivery managers in the
business unit.
. Developed Testing Strategies; designed and executed test plans;
involved in project planning, regression testing, performance testing,
publishing test results, creation and delivery of concise metrics,
release notes and ensuring the resolution of defects.
. Signed-off on test strategy, test development, and test results prior
to implementation into UAT / Production
. Responsible for resource planning, processes and environment;
identifying issues and risks; and overseeing the design and
introduction of tools, processes and best practices across testing
life cycle to optimize results, communication and on-time delivery of
projects
. Accountable for the quality, schedule, scope and effort of all the
deliveries & providing technical leadership and mentoring to team
members across multiple teams
. Responsible for performance management of the team- hire and retain
best talent, provide guidance for career & succession planning,
keeping the attrition rate of the team to the minimum.
Selected Accomplishments:
. Maintained a 97% defect tracking benchmark for IST over multiple
releases and across applications.
. No production issues seen after release roll outs, which is highly
commended by the client management
. Successfully built & sustained executive level relationships &
leveraged them as a source of competitive differentiation to close
existing business opportunities & creating new ones
Client: Citigroup, NY - Consumer Banking (Apr 2008 - Sep 2008)
Business Project Manager
. Executed full project development life cycle from initiation through
post-implementation and/or project closure for multiple projects
. Lead cross-functional project teams & conducted JAD sessions with
vendors and the business SME's to develop both high-level and detailed
application documents to meet the business needs which includes the
creation of Activity Diagrams, Functional Specifications using Visio &
finalizing time and cost estimates
. Ensured accurate budget projections, risk and issue identification,
project change control, tracking & reporting to Senior management
Client: Citigroup, NY - Retail Banking (Feb 2006 - Mar 2008)
Senior QA Lead
. Designed, scripted & executed performance tests for Citibank Online
Portal using Load Runner technology for load, volume, performance &
fail-over testing & analysis of test results
. Designed & rolled out test reporting standards based on best
practices.
. Published QA timelines with milestones based on the test plan
. Identified & analyzed defects, issues, risks, action items, statistics
of key metrics captured during testing
. Signed-off on test strategy, test development, & test results prior to
implementation into production.
. Managed a team of QA specialists & mentored junior members, providing
technical advice & direction
Oracle Financial Software Services Ltd., India
June 2004 - Feb 2006
(World's leading provider of Financial Software)
Clients: Citi Australia & Fifth Third Bancorp USA
Business Analyst
. Responsible for understanding business process management & requirement
of the customers & translating them to functional requirement
documentation
. Acted as a liaison between business units, technology teams & support
teams
. Assessed project & business risk, developed mitigation strategies &
documented findings
. Designed & Rolled-Out project implementation metrics / dashboard to serve
as MIS; estimation of test effort & coordination of test schedule with
overall Project plan.
. Reviewed test Cases & test Scripts, manual testing & providing support to
the client team during the UAT phase
VAMAN Technologies Ltd., Mumbai, India
Oct 1999 - May 2004
(A startup software company specializing in new competitive RDBMS
development)
Pre-Sales (June 2003 - May 2004)
. Determining Solutions based on customer requirements, Gap Analysis
Studies
. RFI/RFP Responses, product presentations & demonstrations, proof of
concept Initiatives
. Developed end-to-end proposals including technical solution, pricing
estimation for various international clients
. Attended tradeshows & exhibitions to create market for product launch.
Project Lead Testing (Feb 2002 - May 2003)
. Conducted data migration testing of applications for full functional
equivalence
. Facilitated business requirements gathering, application analysis & data
mapping to legacy systems
. Performed functional, load & Concurrent users testing, developed test
plans, test scripts
. Coordinated SIT, UAT & reusable regression testing. Analyzed test
results, identified & reported issues
Project Lead Technical Writing (Nov 2000 - Jan 2002)
. Developed product documentation -user manuals, installation guides &
programmer's guide to the database
. Used RoboHelp tool to design & write classical Windows help.
Team Lead GUI Development & Installation Wizard (Oct 1999 - Oct 2000)
. Core member of the application design team responsible for developing the
GUI using Visual Basic 6.0.
. Implemented the speech functionality in the Vaman GUI using SAPI 5.0.
. Created installation scripts & packages using Wise Installer for Windows
for application packaging
. Tested the Install/ Uninstall Setup scripts on all Windows platforms
X-PERT COMPUTER CONSULTANTS, Mumbai, India Feb 1997 - Sep 1999
(Subsidiary of HiMedia Laboratories)
Applications Engineer
. Designed & developed a database using Oracle & Visual Basic on Quality
System Requirements for HiMedia Laboratories who were in the process of
procuring an ISO 9000 certification.
. Involved in the development & manual testing of the financial accounting
software.
Education
. Boston's Institute, India
1999
Oracle Intensive Database Management & Developer 2000
. National Institute of Information Technology, India
1998
Honors Diploma in Network Centered Computing (HNC)
. University of Mumbai, Mumbai, India BBA
1996
Major: Business Management & Economics
Awards & Certifications
. "I-Appreciate" Spot award 2007 for outstanding performance on the
CitiBank Online Project.
. Certifications in Equity Finance & Debt Finance Modules of Citicorp
Finance Professional Program, Asia
Pacific Banking Institute, Singapore with 96%.
. Certification in Finance foundation program, PrimeSourcing
University, Oracle Financial Software Services, India
White Papers for i-flex Solutions (Now Oracle Financial Software Services)
. "Data Migration"
. "Website Designing"
Visa Status: Valid H1-B Visa.