Management Technical Support
Resume:
Anthony Busanic
**** ******** **., **********, ** 07109
********@*****.***
Objective
Seeking a challenging IT position within an organization that
will allow me to utilize my skills and experience in order to
make a meaningful contribution to the overall success of the
company.
Certifications
Microsoft Certified Systems Engineer (MCSE)
Microsoft Certified Systems Administrator (MCSA)
Microsoft Certified Professional (MCP)
CompTIA A+ Certified Technician
Experience
2009 - TATA Global Beverages
present Montvale, NJ
Network/End User Support Analyst
Managing and maintaining all backups and restorations using Symantec
BackupExec and Data Domain hard disk recovery appliance.
Administration of Windows Server 2003/2008 domain environment: new user
creation, managing various services such as DNS, DHCP, and WSUS, file and
print server management, maintaining security access to departmental
folders on file server.
Monitoring of server storage, performance, and event logs. Research and
troubleshoot any errors that may occur.
Management of Cisco Unity phone system: creation of new phone devices,
extensions, and voicemail.
Management of Exchange Server 2003 and Mxlogic spam filtering service.
Providing technical support to all TATA Beverage Group US employees.
Management of Symantec Endpoint Protection. Requiring all workstations to
receive daily anti-virus updates. Full weekly computer scans are
performed and results are sent back to the SEP server for access via
reports.
2003 - 2009 Chiropractic Leadership Alliance
Mahwah, NJ
Network Administrator
Responsible for managing and maintaining Exchange Server 2003 - creating
user mailboxes, allotting storage, archiving of all company email,
configuration of RCP over HTTP email access for remote Outlook users
Responsible for managing and maintaining Salesforce.com (CRM) database
Providing technical support to over 50 employees in headquarters and remote
locations
Providing technical support to CLA clients using proprietary software and
equipment
Management and negotiation of service contracts such as MIS/Internet T1,
PRI, POTS lines
Managing and administering Windows Server 2003 and Active Directory.
Implementing Group Policies for user management and security. Assigning
permissions to users and objects. Configuration of DNS, DHCP, and WSUS
Performing backups and restoration of all critical data and applications
using Symantec Backup Exec.
Management of SonicWall Pro 4060 firewall, enforcement of anti-virus
policies, web content filtering
Management MXLogic spam filtering service
2002 StayInFront
Fairfield, NJ Help Desk Analyst
Providing over-the-phone support, to King Pharmaceuticals' regional
directors, district managers, and sales representatives
Troubleshoot laptops, NEC handheld units, Visual Elk and Pocket Elk (CRM
software), Microsoft Outlook, installation of software and printers
Issuing remote updates, from the Socket Server, to clients who have corrupt
or missing files
2000-2001 Lucent Technologies
Fairfield, NJ
Associate Communications Systems Technician (ACST)
Responsible for installing framework, switches, transmission, power,
wireless and network equipment for telephone companies such as Verizon,
Sprint, Bell South, etc.
Ran and secured cable and wire including copper, fiber optic, and coaxial
cable
Termination of cables; fan, form connect, splice, dress wires at all
locations
Mounted stanchions and rods for ironwork and cable rack support
Analyzed all detailed specs and drawings to install all equipment properly
Education
2001-2002 Cittone Institute
Paramus, NJ Network Systems Professional
Operating Systems: Install, configure and manage Windows 2000 Server,
Windows 2000 Professional, and Windows NT 4.0
LAN Administration: Creating users and groups, implementing user rights,
GPOs, group policies, auditing, designing structure of a network,
implementing file and folder permissions, maintaining security and
performing backups
Network Hardware: Basic knowledge of Routers, Hubs, Switches, and cabling
Network Management: Configuring TCP/IP, DNS, DHCP, WINS, RIS, VPNs, and
Active Directory services
Contact this candidate