Sales Marketing

Summary of Skills

. Experience in teaching, training & instructional design since 2001

. Strong communication and interpersonal skills across all ages,

backgrounds and learning abilities

. Proficient computer skills including detailed knowledge of Microsoft

Office and online learning programs

. Able to incorporate adult learning principles in to program designs

and teaching materials

. Confident and comfortable speaking and teaching to groups and

individuals

. Capable of assessing and making appropriate changes to instructional

materials to enhance learning and relevance

Education/Licensures

University of Minnesota, Minneapolis, MN

6/10

Master of Business and Marketing Education

Norwich University, Northfield, VT

5/05

Bachelor of Science in Business Administration (Economics Minor)

Minnesota 5-12 Business and Marketing Teaching License

Filed 6/10

with K-8 Keyboarding Endorsement

NSCA - Certified Personal Trainer

4/07

Instructional Design and Teaching Experience

LA Fitness/ Self Employed, Minneapolis, MN

04/08 -

Current

Personal Trainer/Health & Fitness Lecturer

. Manage and educate clients in aerobic, anaerobic, and flexibility

exercises to meet their individual fitness goals

. Use public speaking skills to conduct seminars designed to educate and

engage groups on health and fitness topics

. Design personal fitness plan based on initial assessments that are

specifically designed to reach clients fitness goals

. Perform pre and post assessments to track progress and aid the design

or re-design of fitness plans

. Help clients develop a realistic and obtainable list of goals

. Record and monitor clients progress to aid in the implantation and

redesign of fitness plans

Roseville Area High School, Roseville, MN

8/09 - 6/10

Student Teacher

. Taught business content to various academic/grade levels (Accounting I,

Personal Finance & Keyboarding)

. Utilized teaching strategies and tools such as eLearning, lecture,

group discussion, small groups, PowerPoint, Internet media, guest

speakers, and Q&A to create an engaging learning environment

. Used strategies like backward design to prepare and implement long and

short term lesson plans, unit plans, and entire course preparations

resulting in complete delivery of important material

. Evaluated students using formal and informal evaluation methods to

prepare constructive feedback, assignment grades and identify students

in need of additional instruction

. Work with special educators, administration, fellow teachers, and

parents to develop and discus strategies to best meet the needs of

students on IEP's, 504 plans and participate in open houses and teacher

conferences

. Followed school protocol in supervision of emergency procedures such as

a lockdown and fire drills.

. Worked with cooperation teacher to evaluate personal strengthens and

weaknesses to help the development of teaching skills

. Observed and reflected on how other educators taught within the school

to help expand on teaching skill set

Woodside Juvenile Rehabilitation Center, State of Vermont, Colchester, VT

9/01 - 5/07

Youth Counselor

. Responsible for providing counseling, crisis intervention, and

assessment work, as well as direct care and supervision of at-risk

adolescents, in a locked 32 bed residential facility

. Collaborated with peers and supervisors in the design, development, and

implementation of treatment plans

. Made quick and precise decisions in high pressure setting to de-

escalate dangerous, aggressive, and emotional situations and prepared

written reports on unusual or significant events

. Used team working and interpersonal skill to work with in house and

outside team members in the planning in implementation to action plans

for individual residents

. Supervised and monitored activities to ensure that 100% of the

population was accounted for and safe

. Instructed residents on how to control aggressive behavior and display

appropriate social interactions

. Created, implemented, and oversaw structured recreational activities of

all residents

. Participated in delivery of educational activities and assisted

residents in completion of assignments

Department for Children and Families St. Albans Office, St. Albans, VT

9/05 - 4/07

Case Reviewer

. Used communication and active listening skills to act as a

mediator/arbitrator between the state, guardians, treatment programs

and other parties of interest

. Conducted and acted as an neutral proctor for case plan review

meetings for youths in the custody of the State

. Reviewed state prepared case plans to insure needs and rights of

the youths in question were being met

. Managed full disclosure and communication for all involved

parties

Marketing, Accounting & Sales Experience

D & H Distributing, Harrisburg, PA

9/07-8/09 Marketing Analyst/Consultant

. Used critical logic skills to Track and analyze $7 million quarterly

marketing dollars from over 600 accounts.

. Audited individual and group accounts on monthly, quarterly, and yearly

basis to confirm data and identify possible accounting or recording

errors

. Designed and produced reports that detailed total marketing dollars and

trends longitudinally, showing wasted costs, opportunities, seasonal

variances, all resulting in increased marketing spend efficiency.

. Tracked, compiled, and analyzed vendor spending to project and

recommend high-ROI future marketing initiatives.

. Used cross and communication skills to collaborate with marketing

managers and advertising production staff, insuring accuracy,

accountability and that marketing activities are done correctly

. Coached new employees and provided ongoing support for new data analyst

hires.

Collections Analyst

06/07-09/07

. Used Apprise Software to monitor, manage and maintain past due

balances under 5% on over 900 educational reseller and college

bookstore accounts across the country

. Created updated SOA's for clients and request, receive, and apply

payments to customer accounts

. Used analytical and problem solving skills to investigate billing and

shipping disputes

. Processed/applied returns and/or credits, research disputed

invoices/chargebacks to resolve outstanding credit issues and insure

good customer relations

. Provided courteous and professional communications with clients AP

personnel by phone, fax, and email and documented/recorded of all

communications with clients

MGV Associates, Colchester, VT

1/07 - 4/07

Accountant/Bookkeeper Intern

. Performed general bookkeeping suites on Peachtree Quantum Accounting

Software

. Posted cash receipts and cash disbursements, recorded general journal

entries, and balanced bank statements

. Prepared over 50 tax returns on Drake Tax Software, maximizing client

returns and maintaining 100% client satisfaction, including returns for

self-employed individuals, individuals with rental properties, and

those with multi-state residences

Mills & Greer Sporting Goods, South Burlington, VT

2/98 -

9/01

Sales Associate

. Supported the Sales Department and the initiatives of the team

. Responded to all sales inquiries regarding orders, shipments, and

pricing

. Monitored weekly/monthly sales reports and manage historical data and

future projections for the department

. Promoted products by providing product information and general sports

knowledge to customers

. Monitored inventory levels and ordered new merchandise

. Dealt with customer complaints and rebuilt poor customer relations

where appropriate

Professional Memberships/Activities/Volunteerism

Currently a member of MBEI, NBEA, CTSA; Participated in Semi Pro Football

(Vermont Ice Storm) 2001-02, 2004; Norwich University Varsity Football

2000, 2003; Youth Track and Field Coach, 2000; Volunteer work with Green

Mountain Club, Shelburne Farms, Winooski Valley Parks District, and

Colchester Parks & Recreation;

******.*****@*****.*** 612-***-****

2836 Fernwood St

Roseville, MN 55113

Stephen K Nilson

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