Customer Service Sales

ANGELA E. BERRY

**** * **** ****** # ***

Arlington, VA 22206

703-***-**** ? **********@*****.***

OBJECTIVE Obtain a position in the online social media arena that allows

me to produce measureable results

EDUCATION the university OF TULSA Tulsa, OK

2003-2007 COLLEGE OF BUSINESS ADMINISTRATION

Bachelor of Science in Management Information Systems - May

2007

2009 Certification in Search Engine Optimization

RELEVANT

EXPERIENCE

Solveras Payment solutions Arlington, VA

2008 - Present Marketing/Operations Coordinator.

. Responsible for management and update of Smart Payment

Solutions website,

http://www.smartpaymentsolutions.com/

. Utilized web analytic and bid-management tools, including

Google Analytics

. Continuously developed, tracked, measured and analyzed PPC

keywords with Google, Yahoo and Microsoft

. Designed links to raise company's organic rankings

. Researched online chat program, purchased program, applied

code to each page, set up each user and provide daily

customer service updates

. Created and updated Facebook and LinkedIn pages

. Provided in-depth support to sales team, ensuring customer

inquiries received prompt replies and detailed analysis of

future cost savings

. Executive Assistant, solely responsible for planning,

executing and ensuring follow up for all off-site events,

quarterly Board of Directors meetings, and executive travel

. Distributed leads to the sales team through the CRM system

.

KAIROS PRISON MINIsTRY Tulsa, OK

Spring 2007 Analyst, Senior Project.

. Used System Development Life Cycle to create a system for a

non-profit organization.

. Created MySQL database and developed website in HTML using

FrontPage.

. Member of 5 person team.

RELEVANT Proficient in Web Site Design, Adobe Photoshop and Illustrator,

Google Adwords, Google

SKILLS ANALYTICS, SEARCH ENGINE OPTIMIZATION, MICROSOFT OFFICE,

MICROSOFT ACCESS, MICROSOFT FRONTPAGE, COBALT, VISUAL BASIC

AND JAVA LANGUAGES.

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