NE ******@*******.**
Orting, WA t
Mark Rorvik
Objective To continue and advance my career with an employer
who is looking for a dependable, honest,
hardworking individual.
Experience 1994 - 2009 Walgreens DTR Fife, WA
Depot Manager - Chief Technician
IT Manager for the Northwest region. (Areas of
coverage include Washington, Oregon, Idaho and
Western Montana)
Responsible for the administrative aspects of
running an office & workshop.
Responsible for the training and supervision of
multiple field technicians.
Organized and implemented the IT requirements of
hundreds of stores.
IT Project Manager for the installs of our first
stores in Hawaii and Alaska. Trusted by upper
management to have the ability to complete all
tasks in critical time periods & situations.
Communicated and worked with various internal
departments as well as outside vendors to insure
all aspects of projects were on schedule.
Supervised a team that consistently provided high
level technical support to customer base (store
personnel). Able to talk far out remote stores
through technical procedures in order to correct
and repair IT systems; eliminating costly trips to
locations such as Hawaii, Alaska and Montana.
Well versed in Microsoft Office Suite (Word, Excel,
Power Point, Publisher).
Relied upon by upper management to produce
technical documentation, reports and procedural
guidelines.
Responsible for the success of multiple projects -
Ranging from construction based requirements to IT
specifications.
Systems Experience - Hughes satellite systems,
various computer systems, servers, PCs, network
systems, Nortel/Norstar/Meridian telecommunication
systems, IBM POS systems, security alarm systems,
RF communication systems, IBM AS400, CCTV systems,
and more.
1991 - 1992 Phillips Circuit Assembly Tampa, FL
Electronic/Computer Technician
Troubleshooting printed circuit boards.
Responsible for analyzing quality of product, and
ensuring correction of all known issues.
Education 1988 - 1992 Tampa Technical Institute Tampa, FL
Bachelor of Science Degree in Electronic
Engineering.
Graduated with a 3.58 GPA.
Interests Carpentry, landscaping, metal fabrication, skiing,
camping and trail bike riding.
Abilities Able to operate many types of equipment; forklifts,
backhoes, bull dozers, etc...