Sales Marketing

SHELLI JACOBS

( Princeton, NJ ***** 732-***-**** (

**************@*****.***

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SUMMARY OF QUALIFICATIONS

o Skilled, dedicated professional, dynamic top notch performance-driven

assistant supporting senior level executives in a global company

o Accomplished communicator on all levels with proven ability to

prioritize, manage multiple projects and meet deadlines in a fast

paced environment

o Handle confidential materials with a high degree of accuracy,

maintaining integrity and ethical standards

o Excellent organizational, time management and communications skills

in rapidly changing and dynamic environments

o Self-starter, team player possessing strong interpersonal skills with

a "can-do" attitude

o Extensive knowledge of Microsoft Office Suite Applications (Outlook,

Word, Excel and PowerPoint) and various online systems/software (AMEX

Travel, Concur, Ulysse, SAP, CRM, WebEx, Live Meeting, Time Reporting

System, Documentum, eRooms, etc.)

PROFESSIONAL EXPERIENCE

Rhodia Inc. Cranbury, NJ

2008 - 2010

ADMINISTRATIVE ASSISTANT

Provided high-level administrative and sales support services to the Vice

President North America and team of 14 members

. Responsible for managing calendars, heavy domestic and international

travel arrangements, organizing and planning

meetings/functions/events, preparation, reconciliation and processing

of expense reports/invoices/corporate credit cards via online

software, correspondence/presentation preparation, customer servicing,

group liaison with Human Resources for new hire set-up, staff

terminations, staff records and team time reporting, and maintenance

of departmental data, files and supplies

. Creation and management of key Marketing and Sales Reports including

sales activity reports, lead/prospect reports, pipeline management

reports, scheduling customer roundtables, and management of CRM system

. Anticipates needs of executive based on current business initiatives

and identify / take charge of processes and appropriate actions of

setting priorities to meet those needs

. Acts as a liaison between North American Zone business and the

Worldwide Management Team and responds to all internal and external

requests in a timely and effective manner

. Handles diverse and confidential material and coordinates special

projects

AT&T Irvine, California and Bedminster, New Jersey

1983 - 2007

MARKETING / EXECUTIVE ADMINISTRATOR

Provided administrative and marketing/sales support for the Chief Marketing

Officer

. Streamlined legal processes and forms resulting in improved time-to-

market for customer deliverables

. Developed high quality PowerPoint presentations and communications to

support employee meetings, customer briefings and industry meetings

. Member of the Business Marketing AT&T/BellSouth merger team; managed

the Communications Plan, timeline, presentations and off-site meetings

and logistics for the Chief Marketing Officer's Town Hall Meetings

. Recipient of the 4Q06 Sales President Award for the successful

implementation of the largest National Customer event

. Led the coordination of AT&T's largest National Customer Meeting to

maximize relationships and meet revenue goals; identified key products

and demos to highlight, coordinated staffing, collateral and logistics

. Coordinated the development of short introductory video for Business

Chief Marketing Officer at the National Customer Meeting and staffed

the event

MARKETING COMMUNICATIONS MANAGER

Managed the development of customer-facing collateral, customer events and

trade shows and integration/re-design of the new att.com internet website

. Created and executed marketing campaign plans for new

products/services resulting in successful launches and increased sales

. Supported product marketing teams on initiatives and cross-portfolio

customer events that assisted sales in meeting revenue goals

. Developed marketing collateral including product briefs, brochures and

presentations strengthening product branding

. Managed the development of customer-facing collateral, customer events

and trade shows

. Organized, attended and participated at special events, customer

councils, sales training and speaking engagements to promote the

company to clients and sales channels

. Created, managed, and updated content documentation on internal and

external websites

PRODUCT MANAGER

Managed service expansion, product launches, sales/customer training,

intranet/internet web content, trade shows and seminars, customer and sales

support, and co-marketing agreements

. Exceeded revenue objectives between 10-20% year over year by executing

business and marketing plans

. Recipient of the Sales President Award for exceeding revenue

commitments of 25% for the first half of 2004

. Designed and executed a simpler and more concise pre-sales process to

price, contract, order and implement new offers shortening sales cycle

time while improving customer's experience

. Developed joint marketing programs and created sales collateral for

videoconferencing offers with multiple video vendors resulting in a 20%

increase of revenue

. Selected to serve as the company representative to the international

body, GVNS Forum, to establish standards for services on a worldwide

basis

EXECUTIVE ASSISTANT

Supported the VP of Marketing on all internal/external communications,

administrative and operational matters, strategic planning, client and

sales interface, expense budgets, revenue reporting and human resource

issues

. Provided telephone reception/screening and

managed/organized/prioritized Outlook calendars to leverage executives'

time

. Created executive presentations and briefs for client meetings that

increased close rates by 20%

. Compiled and interpreted data and generated reports which monitored

sales and related activities, forecasted business, provided sales

business status, and communicated pricing data

. Managed operational issues and administration functions which included

budget, contract negotiation, personnel administration, job evaluation,

management staffing, internal communications, office space planning and

executive correspondence

. Scheduled all business travel and accommodations; reconciled and

maintained all expense reports

. Prepared all invoices for payment and tracked actual versus budget

. Acted as primary liaison between executive and a wide variety of

internal and external constituencies with strictest confidence,

professionalism and respect

EDUCATION

Bachelor of Arts - City University of New York at Queens College, Flushing,

NY

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