Project Manager Sap

Overview

Seasoned Information Technology professional with over a decade of

experience centered on SAP technologies. Global and regional leadership

roles across many disciplines - engineering, development, project

management, and IT Operations. A technology leader proven across a

spectrum of industries - from Internet start-up to a global Fortune 20

corporation.

Influential thinker who adds to team effectiveness both in technology and

team leadership.

Education

California State University, Chico

Bachelor of Science in Business Administration - May, 2001

Management Information Systems

Awarded participation in the SAP University Alliance Program

Experience

July 2008 - Present

Sungard Public Sector, Chico, CA

System Administrator II

. Successfully provided services to over 50 enterprise level customers

against defined Service Level Agreements and Objectives.

. Provided business continuity across all supporting IT systems.

. Managed end-user support across all Enterprise IT systems.

. Specialized in supporting complex system interactions, including

between enterprise and legacy systems.

. Managed system administration across all enterprise customers:

o Operating system management, including Unix and Windows

o RDBMS operations and monitoring

o Application monitoring and optimization

. Continuously eliminated manual work through process documentation and

automation.

June 2001 - July 2008

Hewlett Packard, Roseville, CA

SAP Basis Engineer for R/3 and BI

Technical leader within the HP Services group for Hewlett Packard.

Obtained a wealth of SAP engineering experience across SAP's suite of

software. Provided world-class IT services to the largest enterprises in

the world. Through demonstrated ability to execute, was repeatedly

assigned leadership task such as major project management, leading global

engineering teams, and engineering of new system solutions.

. Successfully lead major upgrade from SAP 4.7 to ECC 5.0 for HP

Services as engineering project manager.

. Managed system administration for more than 40 R/3 and BI landscapes.

Responsibilities included:

o Unix operating system management

o Oracle RDBMS management

o All SAP BASIS monitoring, updates, and performance tuning

. Responsible for developing, maintaining, and administering, an SAP

change management solution for HP Services.

. Executed a successful SAP support package upgrade strategy for HP

Services.

. Implemented a standardized release-to-production process.

. Established a software development lifecycle process for the SAP

development teams resulting in a stabilized release strategy across

all SAP landscapes.

. Trained and provided consulting to the development teams on best

practices and tools.

. Developed and implemented an automated process to perform system

refreshes.

. Automated manual monitoring.

. Final level engineering support for all complex SAP system problems,

ensuring business continuity.

. Provided leadership and guidance for SAP Basis team members.

August 2000 - May 2001

California State University, Chico

SAP R/3 Basis Administrator

As one of the first SAP University Alliance program schools in the United

States, CSU-Chico has utilized its students' SAP knowledge to host ERP

systems for various colleges and Universities across the United States. In

this program, I provided system hosting and engineering services against

published SLAs.

. Designed, engineered, and configured, R/3 ERP systems

. Provided full system administration and engineering across multiple

SAP production landscapes

. Implemented and configured Central User Administration

. Managed users and role-based security authorizations for dozens of

clients; created and managed repeatable processes.

. Designed and implemented advanced security concepts to provide

granular controls through activity groups and profiles across the SAP

modules.

January 2000 - August 2000

Pandesic, Folsom, CA

SAP Systems Development Engineer

Pandesic was an e-Commerce hosted solution provider formed as a joint

venture between Intel and SAP AG. I served as a development engineer

creating automation processes which were used to deploy SAP-based solutions

for hosted customers.

. As an SAP company, had the opportunity to install and configure the

first releases of R/3 3.1h and 4.5b systems, and provided feedback to

development.

. Engineered fully automated system installation consisting of initial

hardware setup, Windows 2000 Advanced Server, SQL Enterprise Database,

SAP ERP, Web Server, and all ancillary bolt-on systems.

. Managed all hardware and software within advanced development and

automation lab.

Technical Proficiencies:

Operating Systems: Windows Server Enterprise, Unix

Languages: C++, COBOL, SQL, HTML, ABAP/4

Software: SAP R/3 3.1h /4.x/6.x, BI 3.0b/3.5, Oracle, Informix, SQL Server,

Citrix, VMware

Honors/Activities:

CSUC Dean's List Fall 1998, Spring 2000, and Fall 2000

Volleyball, softball, hiking, basketball

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