Sales Management

BRUCE A. BROWN

***A Red Rock Way . San Francisco, CA 94131 . Home 415-***-**** . Cell

415-***-**** . *****.*.*****@**********.***

SUMMARY

Extensive experience as a technical leader with a focus in management

information directly supporting finance and line business organizations

with pragmatic and cost effective technology solutions. Strategic thinker,

problem solver and tactical implementer. Successful at building high

performing, business-focused technology teams that consult and collaborate

with business partners to deliver solutions in minimal timeframes. Skilled

at bridging between business and technology organizations.

CORE COMPETENCIES

Technology and development team building and management; Decision support,

business reporting, analytic support and Business Intelligence; Database

systems: Oracle, Teradata, SQL Server, MS Access, FOCUS; VBA Programming;

Requirements analysis; Data modeling; Documentation and Technical writing.

PROFESSIONAL EXPERIENCE

INDEPENDENT CONSULTANT, San Francisco, California

2009- Present

. EVOFI One Mortgage - Modifications to an existing MS Access CRM

application, reengineering existing components and creating new

functionality to better support current business model.

CHARLES SCHWAB & CO, San Francisco, California 1998 - 2008

Vice President, Schwab Investor Services MIS (2003 - 2008)

Managing Director, IT (1999 - 2003)

Senior Staff, Technology Solutions (1998 - 1999)

Led a business-embedded technology organization with a budget of $2.5

million supporting the firm's largest enterprise (3+ billion annual

revenue) with management information solutions, application development,

business intelligence, analytic support, and sales/field incentive tracking

and reporting applications.

. Built infrastructure and systems (tracking, calculation, administration

and web-delivered reporting) for sales and field incentive plans with

$20MM+ in incentive payouts annually; consulted with senior leadership

and incentives design/administration teams on metric design and

implementation.

. Delivered rapidly developed, cost-effective interim and prototype

technology solutions in short time frames to support the testing,

evaluation and launch of new product initiatives with a minimal

technology investment.

. Assessed firm-wide data warehousing, developed business requirements

and recommendations to address identified gaps resulting funding and

successful implementation of a new data warehousing strategy and

platform (Teradata).

. Provided direction, oversight and prioritization decisions for

corporate data warehousing and business intelligence.

. Led first application conversion (Oracle to Teradata) on new data

warehousing platform producing techniques and tools that facilitated

and shorted conversion efforts of other groups within the firm.

. Drove improvements to core corporate data quality enhancing data

usefulness for reporting, analytics and CRM efforts.

. Consulted on numerous enterprise technology initiatives facilitating

communication and alignment between business users and technology

teams, assisting business colleagues evaluate proposed solutions.

. Partnered with business and technology colleagues to reengineer a

system providing key externally reported business metric.

WELLS FARGO BANK, Wholesale Finance, San Francisco, California

1996 - 1998

Senior Programmer/Analyst

Technical manager for employee Purchase Card program, responsible for

current and long-range planning, system design, and implementation.

Developed and implemented database applications.

. Requirements for web-based system to automate new purchase card

applications and management review/validation of charges.

. Suite of MS Access applications that increased efficiency and allowed

purchase card program to scale with fewer additions to operational

support staff.

. MS Access application to manage the complex accounting treatment, G/L

entries and vendor payments for outsourced Lockbox operations.

. MS Access tool to centrally catalogue Wholesale financial adjustments

to facilitate auditing and management reporting.

INDEPENDENT CONSULTANT, San Francisco, California

1985 - 1996

Engaged by business units of large companies to develop - alone or with

small teams - applications of varying complexity, centered on management

information or process automation. Provided requirements analysis, data

analysis, process analysis, data modeling, system architecture and design,

interface design, programming (FOCUS, MS Access, Oracle) and technical

writing.

. Charles Schwab -Mainframe system used to track and calculate field

incentive bonus payouts increasing timeliness and accuracy of reported

results.

. Levi Strauss -Tool for head office Merchandising and Operations to

catalogue, track and report centrally the development of garments and

garment components that comprised the seasonal product lines of the

Menswear division.

. Levi Strauss -FOCUS application for Menswear Account Representatives

nationwide to maintain product plan, sales and inventory information

centrally and generate automated excel reporting for management.

. Pacific Bell -Data warehousing effort to combine and remodel data from

various mainframe financial systems into a centrally accessibly

relational data source (SQL Server) for decision support systems and PC

based end-user applications.

. Pacific Bell - Data security system used by 1,200 company wide security

administrators to catalogue and centrally control access to production

computing systems and applications.

. Pacific Bell -Database system that cataloged timeshare User IDs

(20,000+), maintained user and chargeback billing information and

controlled platform access.

EDUCATION

University of Florida, Applied Music

University of California Extension, Courses in Systems Design and

Business Data Processing certificate programs.

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