Project Manager Engineer

Deepak Bhatnagar

***** **** *******, *******, ** 94539

Ph: 510-***-**** (M) 510-***-**** (H) Email: ***************@*****.***

Summary

. Overall 14 years of experience from software development,

testing and management to develop and launch multiple products

on various mobile platforms using waterfall as well as agile

approach.

. Seasoned professional having eight years of experience, with

outstanding project planning, execution, monitoring and resource

balancing skills with ability to support multiple simultaneous

projects with multi-site & multi-cultural cross functional teams

in a matrix organizational structure.

. Strong leadership and managerial skills in building teams and

setting organization directions and objectives, effective in

training, motivating and mentoring onsite and offshore junior

managers, engineers, developers and technicians.

. Experienced in coordinating, negotiating and motivating

vendors, partners and off-shore resources in support of time

line and deliverables.

. Hands-on experience in implementing QA Processes, tools,

developing and execution of Test Strategies, Metrics and

Measurements.

Key Achievement/Deliverable

. Successfully managed the project to migrate millions of existing

and future MobiTV's WinMo clients to RTSP/H264 media

infrastructure to achieve improved quality and reduce

operational cost. Project involved multiple external/internal

vendors and partners.

. Launched TV and Radio products with various carriers on over 500

different mobile devices to help sustain the continuous flow of

revenue stream.

. Successfully managed internal/external teams to deliver SprintTV

product on first Palm WebOS device (Pre). Received special

appreciation from Sprint and Palm to complete the project on

time with high quality. This helped strengthening relationship

with Sprint.

. Successfully managed multiple internal and external teams to

build the infrastructure to launch and support multiple sports

applications on iphone. This helped increase the subscriber and

revenue growth as well positioned company to support video

products for AT&T.

. Define and implemented workflow in Jira to help improve the

processes for device porting team to improve the overall

productivity by 30%.

. Improved production deployment time by 75% for porting devices

and reduce the failure rates. I identify bottlenecks between

engineering and operations team. Proposed to build an automated

framework for faster and reliable deployment.

. Collaborate with Sprint device team and successfully negotiated

and implemented development/QA process for device certification

which helped launching new devices under time and budget.

. Revamped client and server QA teams and setup various processes

and tools to run QA operations in organization. This helped

optimizing QA resources and helped in controlling QA Budget.

. Successfully able to setup and manage offshore QA team to help

reduce the cost by more than 70% over 2 years.

Professional Experience

. Responsible to drive and collaborate with vendors, partners &

internal teams to define product requirements and technical

specification and delivered PRD and Architecture and design

documents.

. Responsible to provide budget estimation, timeline forecast,

resource planning. Develop master schedule for all cross

functional teams.

. Prepared and reviewed SoW and MoU for various vendors with

Business Development and Technology team.

. Track completion of daily/weekly project tasks and manage weekly

meetings / minutes / actions / status reports to executive

management.

. Identify risks, propose issue resolution, escalation &

coordination with team.

. Lead a group of 15+ engineers & managed multiple projects

simultaneously by devising project schedules, assigned work

responsibilities and reviewed periodic progress of various

internal teams to deliver state of art products on various

mobile platforms. Executed projects in waterfall as well as in

agile manner.

. Managed project to successfully migrate over millions of

existing and future WinMo users to new streaming infrastructure.

. Responsible as scrum master for delivering multiple sports

applications (UFC, Notre Dame, Winter Olympics, CBS Sports)

development on iPhone.

. Successfully managed internal/external teams to deliver SprintTV

product on first Palm WebOS device (Pre).

. Establish/Maintain relationship with internal cross functional

team and external partners. Collaborate with them by organizing

weekly project meetings to provide updates and to successfully

address outstanding issues.

. Lead/Mentor a team of 20+ onsite QA engineers and offshore team

to support all aspects of quality assurance for client and

server from test planning through execution and shipping.

. Responsible to hire/fire, resource planning, budget, project

planning and reporting to upper management.

. Introduced/Improved Product Development and Release Cycle

processes (Requirements Review, Design & Functional Specs

Creation/Review, Test Planning and Test Execution, Reporting,

Bug Management and Triage).

. Implemented QA Tool and processes to help organize testing and

release high quality products in time, under budget for major

wireless carriers on various mobile platforms using waterfall as

well Agile/Scrum methodology.

. Responsible to drive & coordinate testing efforts on multiple

mobile platforms i.e WinMo, J2ME, BREW, Symbian etc

. Lead/mentored offshore QA development team in India to develop

automation framework for WAP Gateway and MMS.

. Analyzed requirements and specifications for implementation in

the automation framework based on feedback from various R&D, CE

and test teams. Delegated development tasks, responsibilities

and timelines to various sub teams and individuals. Able to

deliver complete test automation system in less than 6 months

able to test 80% functionality of Gateway and helped reduce

cost.

. Hands-on testing and automation experience for Multimedia

Messaging server and application (MMSC), WAP2.0 Gateway

Solutions (ESF and MSP/MAG) to KDDI (Japan) and other wireless

carriers.

. Created test plans, test specifications, test reports for

testing/automation of various enhanced service for 3G wireless

Gateway.

Worked as individual contributor to develop IVR system and a voice

portal for Etrade. Also involved with development and testing of HTML

rendering engine on wireless device.

Worked as individual contributor and developed serial port, Ethernet,

keyboard and PCMCIA device drivers and Test kit for Motorola-MBX821

and SA-1100 microprocessors. I was involved with development of

network protocol decoders and analyzer.

Designed, developed various messaging terminals capable to compose,

store and transmit messages.

Education

. Diploma in Project Management - UC Berkeley, CA (2008)

. Masters in Computer Applications (MCA) - M.B.M. Engineering

College, India (1996)

Technical and Management Skills

Operating System Project Management Management Core

Linux, Unix, AIX, Tools Competencies

Windows Test Director Process Improvement

Mobile OS JIRA Staff Development

Android Bugzilla Vendor Management

WinMo Wiki Project Leadership

BREW Visio Requirements Review

Palm WebOS Base camp Quality Control

Iphone Microsoft Project Product Development

J2ME Microsoft Power Point Prioritization

Symbian Microsoft Excel Cost Reduction

Microsoft Share Point Analytical Skills

Team Room Documentation

Wireless Domain Development Protocols/Technology

CDMA/EVDO/GSM language/tools HTTP/HTTPS

Mobile Access Gateway C/C++ RTSP

Multimedia Gateway Java WAP

Messaging Junit SNMP

MMS Jmeter RS232

SMS Javascript Multimedia/Streaming

Email Perl DRM

LBS XML/WML Web services

Streaming Selenium (IDE/RC) Database

Win runner

Load runner

MobiTV Inc Emeryville, CA January 2008 - November 2009

Technical Project Manager/Eng Staff Manager Mobile Client Product

Development

MobiTV Inc Emeryville, CA February 2006 - January 2008

Engineering QA Manager Mobile Client Product Development

Everypath Inc San Jose, CA December 1999 - September 2001

Software Engineer IVR, Rendering Engine on Wireless device

Openwave Systems Redwood City, CA September 2001 - February 2006

Project Lead Engineer Mobile Access Gateway (MAG), Multimedia

Messaging

Duet Technology Noida, India May 1997 - December 1999

Sr Member of Technical Staff Networking, BSP, device drivers

Applied Electro Magnetics Noida, India January 1996 - May

1997

Sr Software Project Engineer Telecommunication, Message Terminals

Vodafone Inc (Joint Innovation Lab - JIL) Walnut Creek, CA Jan

2010 - Current

Engineering Project Manager (Consulting) Mobile Entertainment Platform

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