Engineer Manager

Robert C. Jordan

Personal Information

Full Name: Robert C. Jordan

Mailing Address: 4510 Fair Valley Drive

Fairfax, VA 22033

Email Address: abmb25@r.postjobfree.com

Daytime Telephone: 703-***-****

Education

High School: Gar-Field Sr. High School

Address: Dale City, VA 22193

Date of Diploma: June 1990

College: Northern Virginia Community College

Address: Annandale, VA 22003

Degree: Still Pursuing

Hours Completed: Approximately 30 (Semester Hours)

Work Experience

Title Held: Manager, Managed Services Division

Company Name: LimeLeap Solutions

Employment Dates: November 2007 to Present

• Oversee day to day operations of Managed Services division.

• Build SLAs to ensure client infrastructure uptime.

• Provide metrics to client base to demonstrate their infrastructure health.

• Research, test and deploy new technologies.

• Technical lead for VoIP offering.

• Technical lead for server virtualization projects (Hyper-V and VMware).

• Oversee data center operations.

• Additional skills demonstrated daily include Exchange and Blackberry messaging

Title Held: Manager of IT Operations

Company Name: Inferno Networks

Employment Dates: January 2002 to November 2007

• Performed as the leader of the company to become a successful provider of outsourced IT management, technical

staffing, email hosting, and managed network services.

• Excelled in using a pro-active approach to managing client networks by continually testing the networks for

vulnerabilities and monitoring key network devices for possible software \ hardware failures.

• Served as an advisor for budgetary and technology planning processes

Title Held: Network Engineer

Company Name: mindSHIFT Technologies

Robert C. Jordan

Employment Dates: July 2001 to January 2002

• Developed network migration plans to convert new clients to a managed services model.

• Utilized remote connectivity to manage networks to increase efficiency and decrease support costs.

• Provided technical direction during pre-sales meetings.

Title Held: Network Administrator

Company Name: American Tower

Employment Dates: October 1999 to July 2001

Managed the network environment that supported a nationwide Network Operations Center .

Advised on and implemented failover and fault tolerant solutions.

Title Held: Senior LAN Analyst \ Architecture Engineer

Company Name: Compex (DoD Department of the Army)

Employment Dates: May 1997 to October 1999

Deployed Catalyst ATM switches as part of the Pentagon renovation for the Department of the

Army.

Accurately documented entire infrastructure using Visio.

Conducted benchmark testing for emerging software and hardware products.

Title Held: Network Administrator

Company Name: Computer Associates

Employment Dates: September 1995 to May 1997

• Provided Tier I, II support for a 500 user LAN\WAN environment.

• Assisted in the data migration from Novell to Microsoft platforms.

• Developed GUI front-ends for mainframe applications using OPAL.

Other Qualifications

Certifications: Microsoft Certified Systems Engineer (MCSE) Upgrading

Microsoft Certified Technology Specialist (MSTS) Current

Microsoft Certified Professional (MCP) Current

Fonality trixbox Open Communications Certified (FtOCC)Current

Robert C. Jordan

ITIL v3 Foundation Pursuing

Clearances: Secret (inactive)

Job Related Honors: Technical Achievement Award, LimeLeap Solutions, July 2009

Volunteer Work

Title Held: Sergeant, Firefighter \ EMT

Company Name: Dale City Volunteer Fire Department

Address: Dale City, VA

Volunteer Dates: August 1991 to June 2002

Hours per Week: 12 to 48

• Managed the operations of the station during duty shift.

• Responsible for crew safety during emergency responses.

• Organized and conducted training exercises.

• Current and past certifications include: Firefighter Level III, EMT-D, CPR, Rope Rescue II,

Vehicle Rescue II, Trench Rescue, Confined Space Rescue, Haz-Mat Operations II, EVOC II.

• Firefighter of the Year, Battalion 4

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