Project Manager Management

Loren Mehl

*** *** ***** ? San Marcos, CA ***** ? 760-***-**** ? *********@*****.***

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Business Analyst / Technology Project Manager

Analyze and manage enterprise data that drives strategic planning and key

business decisions for departments throughout the company. Extensive

experience in Business Trending and Analysis, Budget Development and

Implementation, and Income and Expense Supervision. Expertise in Data

Mining and Business Forecasting through SQL queries and custom Excel report

development. Ensure data integrity with large volume of sensitive data.

Skilled at communicating financial data to Executives and Managers that

analyzes their concerns and provide recommendations to address their

business needs.

Professional EXPERIENCE

ResorTime.com, LP, Carlsbad, CA (wholly owned by Grand Pacific Resorts)

2005 - Present

Technology Project Manager / Business Analyst

. Manage web application technology projects for Timeshare/Resort

Reservation System (call center and online booking) including software

development, testing, implementation, and user guides.

- Spearheaded automation processes which streamlined operations and

improved accuracy. Proactively data mined business intelligence to

address problem areas and developed ad hoc reporting for departments

to utilize for creation and validation of strategic business plans.

. Serve as Subject Matter Expert for business analysis and trend reporting

via direct SQL queries and customized ad hoc reporting, data mining, for

Department Managers, General Manager, and Owners.

- Developed and implemented departmental metric reporting. Trained

Managers how to analyze key data trends and metrics and provided

suggestions based on data analysis.

. Designed Financial Statement Forecasting via direct SQL queries and

advanced Excel report builds.

- Improved results of financial forecasts compared to actual revenues

through enhanced reports.

. Research new technologies and industry practices for enhancement of

existing products and procedures. Developed Q/A processes for ensuring

security and best practices IT environment.

- Currently orchestrating entire system redesign and redevelopment to

upgrade technology and content management to support online reservation

system in attempt to compete against industry leaders.

GenaRes Worldwide Reservations, Grapevine, TX 2004 -

2005

Director of Operations

. Championed the development of a startup hotel reservations company.

Created and implemented business plan including planning, cost

forecasting, and implementation of business operations

. Directed office design/setup including all site requirements such as

phone switch and ACD for call center, selection and layout, defined

design criteria, and managed vendors through installation.

. Negotiated and implemented contracts with Pegasus and all GDS

implementations.

. Managed application development of Reservation System ensuring

functionality was delivered on time and as specified. Executed

successful launch for new accounts, including all 5 Lexington Management

Hotels.

Lexington Management Corporation, Dallas, TX 1996 -

2005

Director of Operations / Director of Information Services

. Managed operations for management company with 5 hotels and 3 apartment

complexes. Performed General Manager functions for corporate owned

hotels. IS/IT duties included software development, training, and 24/7

support of property management system.

. Wrote Accounts Payable program to integrate with Budget system to improve

integrity and data usability for Hotel Managers in Visual Basic to

maintain expenses for comparison to budget/forecasts.

. Systems Administrator for hotel reservation division, Lexington Services

Corp. from 1996-1998 prior to sale. Managed all UNIX servers and provided

technical support for over 3,500 connected hotels.

Geac Computers, Inc., Dallas, TX & Tustin, CA

1990 - 1996

Senior Support Technician / Software Developer

. Provided technical and procedural support for proprietary hotel and

construction accounting software to over 200 hotels worldwide. Support

included real time software fixes, system failure diagnostics, custom

programming, client training, and site installation.

Education

University of Phoenix - Axia - enrolled in Finance Program

TECHNICAL SKILLS

ExactTarget email system, Omiture Web Analytics, iCrossings Search Engine

Optimization, SQL, Unix, Visual Basic, HTML, Microsoft Office Suite:

Word, Excel, PowerPoint

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