Project Manager Engineer

Robert Kaphan, PMP

* **** ****

Bloomsbury, NJ 08804

Home: 908-***-**** ******@*******.*** Cell: 908-***-****

Technical project manager with a track record of success in product

development combined with exceptional relationship management skills in

collaborating with technical and non-technical personnel including

engineering staff, customers and third party organizations. Software

development background with experience in the software development life

cycle.

Core competencies include:

Project management Process implementation &

improvement

Team building & leadership Cross functional team coordination

Problem resolution Customer relations

Project schedule & cost control Conflict resolution

Training Mentoring

Professional Experience

Motorola, South Plainfield, NJ 1999 - 2009

Senior Staff Engineer

Executed project management duties to deliver several products to various

market segments with a keen eye for managing stakeholder relationships

while meeting schedule deadlines and maintaining quality standards. Liaison

for outside testing organizations as well as other internal organizations

to document and resolve issues. Established software delivery procedures to

maintain stability across several product releases. Conducted weekly

meetings, handled statement of work contracts, tracked head count

assessments as well as staffing and expense budgets.

Project manager for two successful trials with Verizon Wireless to

establish performance of Verizon's data network. Acted as primary point of

contact for Verizon in support of Motorola handset software while managing

the development team.

. Coordinated testing in Alcatel-Lucent labs which pinpointed problems and

validated software solutions.

. Managed logistical details to configure, test and ship all handsets for

both trials which resulted in zero returns.

. Provided guidance and support to third party testing organizations which

assisted in proving the viability of Verizon's data network.

. Received 2 BRAVO Awards for supporting these trials.

Project manager of a team of 22 engineers to successfully integrate a

software component on a new software platform. Managed an international

development team through the software development life cycle to deliver the

component to the platform baseline on time and within process boundaries.

. Managed the project schedule, resolved conflicts within the team and

tracked change requests through the CCB which helped the team deliver a

quality product to the software platform.

. Negotiated with cross functional teams to resolve problematic issues

which reduced the number of platform-related issues.

. Compiled process data for quality documentation and presented them to the

platform and quality review committees which highlighted the team's

accomplishments among the greater organization.

. Performed vendor relationship management (VRM) for third party software

companies to ensure on time delivery by negotiating and managing

scheduled milestones.

Software integration manager for several projects. Established the

development branching and build strategies using ClearCase to create the

phone software executable.

. Instituted procedures for engineers to submit software to the product

base which streamlined the submission process.

. Maintained product stability by approving all software changes for each

software build which resulted in reliable software releases.

. Organized software integration for 5 concurrent software build lines

which distributed software bug fixes to all releases.

Robert Kaphan, PMP Page Two

Other Experience

INDUSTRIAL PARTS COMPANY, Garfield, NJ 2009 - 2010

Performed various duties from web site development to customer service and

support while following order, fulfillment and quality control processes.

CABLETRON, Piscataway, NJ 1997 - 1999

Software engineer for a high speed internet application.

TMI, Piscataway, NJ 1996 - 1997

Software engineer for web site construction and maintenance.

AT&T BELL LABORATORIES

Software engineer for a WAN/LAN communications switch. Created software to

transport several communication protocols.

Technical Skills

Microsoft: Excel, Project, Outlook, Word, PowerPoint,

Visio

Programming Languages: C, C++, HTML, Joomla, Makefiles, Perl, Shell,

Java

Source Code Control & Bug IBM/Rational ClearCase & DDTS (SQL) database

Tracking:

Education & Professional Training

Master's Certificate in Project Management,

The George Washington University School of Business and ESI, 2008

PMP Certification, 2008

Situational Leadership, 2007

Dale Carnegie - Leading at Motorola, 2006

Six Sigma - Green Belt training, 2006

BS, Computer Science, Fairleigh Dickinson University

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