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Sales Customer Service

Location:
Mission, TX, 78572
Posted:
July 20, 2010

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Resume:

Phone 956-***-****

********@*****.***

Shabree M. Hughey

Objective Proven ability to open, develop, and grow new territories and

markets. Highly adept at launching new business units, with

history of increasing sales revenue. Able to prepare and deliver

presentations, create proposals, and negotiate contracts.

Extensive background in printing and graphics arts industries.

Familiar with coordinating projects and teams, serving as

liaison between business units, and managing operations.

Outstanding customer service and communications skills.

Education Central Texas College

Bachelors of Structural Engineering/ Associates of Business

Management and Marketing

Junior standing - 75 Credits Earned

GPA: 3.15

Relevant courses:

Global Economy of Business Organizational Behavior

Operations Management Statistical Decisions Support

Marketing Management Sales Management

Teamwork and Communications Conceptual design

Structural Dynamics Design of Connections

Work Golds Gym

Experience Sales

Selected to carry out training of new employees.

Maintain and surpass Sales quota on monthly basis.

Recognized for superior call and recovery rates.

Key member of credit operations, contacted customers with outstanding

accounts and arranged for payments.

Valley Discount Metals

Sales and Marketing Manager/ Structural Engineer

Assisted in daily operations and procedures

Communicated closely with customers. Responded to queries and

resolved issues.

Conducted extensive new training in standard operating and business

procedures

Carried out opening and closing of store, maintained highest levels

of customer satisfaction.

Directed the activities of the purchasing office

Meet with vendors and sales representatives domestic and

international

Received and analyzed quotations and bids for projects and material

and consistency with specifications.

Prepared contracts, issues and signed purchase orders.

Reviewed purchase requisitions and determined method of purchase and

payments.

Target

Senior Team Lead

Operation Management

Served as liaison between company and peer organizations,

communicating various issues and troubleshooting and resolving

problems.

Supported development and implementation of quality improvement

functions, ensuring compliance with strict company policies.

Partnered with Quality Improvement Departments staff to prepare for

visit, properly standards, and create improvement plans.

Staff and Training Development

Coordinated various training issues to promote ongoing professional

development and goal setting for staff.

Designed training content for sales implementation.

Created program to recognize, motivate, and ensure retention of

employees.

Analyzed, revised, and facilitated orientation program for newly

hired staff members.

Dillards

Receiving

Assisted in the daily flow of merchandise to the sales floor.

Received and logged in trucks with company receiving systems.

US ARMY

Classified



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