Customer Service Sales

JAMES ALLEN WOLFE

** * * *. * A K S T R E E T

ROGER S, AR 72758

* ( 47 9 ) 5 31 8 3 2 3 • U N C L E . WO L F E @ YA H O O . C O M

SUMMARY:

Seven years of experience in market development and management. Use of

my proven leadership and decision making skills matched with the

highest ethical standards results in exceptional customer service.

EMPLOYMENT HISTORY:

02/02 – 06/09 REBAR MANAGER AT GERDAU AMERISTEEL, SPRINGDALE, AR.

Recruited to open branch and develop standard business protocols.

Initiated and developed new accounts that generated 35% of total

sales.

Instrumental in hiring quality employees.

Led by example in ethics, quality, and volume of work.

Trained reports in estimating, sales, and delivery of finished goods.

Successfully mentored co-workers and subordinates to promotion.

Coordinated with departments to ensure company and customer success.

Consistently met or exceeded sales, profit, and customer service

goals.

1995 – 2002 SELF EMPLOYED SUBCONTRACTOR, JACKSON, TN.

Developed business through cold calls and reputation.

Subcontracted foundation construction for natural gas supply company.

Developed material lists for project completion.

Installed rebar, forms, anchor bolts, and placed concrete.

Utilized communication and observation skills to prevent loss.

Renovated and remodeled Claybrook Cumberland Presbyterian Church.

Designed and installed new roof.

Designed and installed new men’s and lady’s restrooms.

Designed and installed new vaulted ceiling in sanctuary.

EDUCATION:

Graduate of Northside High School, Jackson, TN, 1987

ADDITIONAL SKILLS:

PC proficient

MS Outlook, Word, Excel, and Powerpoint proficient

Certified Forklift Operator

2-D Auto-Cad proficient

Blueprints, Plans, and Specifications proficient

Experience with various construction tools

Innovative and creative thinking

Contact this candidate