Quality Control Assurance

KATHLEEN M. LEWIS **** Shoshone Court

Saint Cloud, FL

34772

407-***-**** (h)

301-***-**** (c)

*********@*****.***

Career Objective:

To obtain a position in the legal field that is challenging and rewarding

that utilizes my legal education and work experience to become an asset to

the organization.

Work Experience:

12/12 to 12/12 Paralegal - Accounting Principles, Orlando FL

* On assignment with acquisition firm - CounterPointe Capital Management.

Research TDA (tax deed application)

process for all the counties in FL. Review bankruptcy pleadings and update

in system.

10/12 to 11/12 Paralegal - McCormack's Secretarial Service, Chuluota, FL

* On assignment with law firm - Boyette Cummins & Nailos. File

Chapter 7 and Chapter 13 bankruptcy cases with Best Case. File documents

electronically with the online courts (Bankruptcy, Circuit or Federal).

Communicate with clients on status and informed them of missing paperwork

by letter and email. Reviewed bankruptcy petition with clients before

filing, prepared any necessary paperwork to be filed with the court.

9/10 to 9/12 CM/ECF Training Coordinator/DQA - U.S. Bankruptcy Court,

Middle District of Florida, Orlando, FL 32801

* Perform audits of the work completed by case managers, intake clerks, and

generalist clerks to ensure accuracy and completeness of the electronic

docket. Duties include but are not limited to: performing quality control

audits, preparing quality control reports, testing new system updates,

providing training to staff to resolve any data entry problems as indicated

on quality control reports, maintain and update the Quality Control Manual,

maintain and update the ECF Attorney Online Training Manual, answer

technical questions from electronic filers regarding the ECF system, train

new staff on the CM/ECF System, train staff on CM/ECF System updates,

assist with attorney training, and may assist the supervisors in writing

and maintaining the procedures manual. Run various reports, identifies

case opening and docketing areas which need improvements such as

inconsistencies in data entry regarding case opening/closing, party names,

attorney names/addresses, attorney additions, event and relief code

choices, case management awareness, scheduling/termination of deadlines,

document linkage, editing activity, case assignments.

3/10 to 9/10 Case Manager - U.S. Bankruptcy Court, Middle District of

Florida, Orlando, FL 32801

* Oversee the progression of bankruptcy and adversary cases by maintaining

official case records in an electronic system and monitoring the completion

of required procedural steps. Duties include informing customers of

required fees, making summary entries on the docket; ensuring that all

automated entries are appropriately linked for proper case management,

verifying electronically filed documents and entries made by external users

to ensure they have been entered correctly, and examining documents to

determine nature of action for appropriate follow-up. Additional duties

are managing cases to ensure timely progression by reviewing incoming

documents to establish dates for calendaring of court hearings, processing

case conversions, interacting with trustees and counsel, preparing cases

for closing and providing non-legal information to the public.

4/02 to 2/10 Case Administrator II - U.S. Bankruptcy Court, District of

MD, Greenbelt, MD 20770

* Work within a Team based organization; manage daily workload, maintain

the official case records under CM/ECF in Bankruptcy cases and related

Adversary proceedings; in charge of quality controls of all electronic and

over the counter document filings to ascertain compliance with bankruptcy

rules and local rules using the Quality Assurance Examination System;

update and keep track of the status of cases through reports; interact with

Bankruptcy Judges, attorneys, trustees, creditors, debtors, other

government and state agencies and the public; prepare Court files & records

for hearings before Bankruptcy Judges; conduct team briefings; prepare

performance reviews and assessments of co-workers in a self-directed team-

based environment; assist managers with daily office issues/conflicts; work

on committees to help streamline work product; perform Closeout duties;

conduct attorney training for CM/ECF. Work under strict deadlines.

Kathleen M. Lewis

Page 2

Previous Law Firm Experience:

6/99 to 4/02 Paralegal - Papermaster & Weltmann P.C., Landover, MD

20785

* Prepare and file chapter 7 and 13 bankruptcy cases with DC, MD & VA

(online filing); direct communication with clients and outside individuals

or entities, both in person and on the telephone; responsible for the input

of all bankruptcy data; set-up and maintenance of all bankruptcy files;

responsible for working with attorney on all bankruptcy files and following

through with the electronic filing of documents; maintain calendar with

regards to all court appearances, pleadings and deadlines; maintain list

of case filings and general office duties.

11/98 to 5/99 Paralegal - Krooth & Altman, Washington, DC 20036

* Prepare borrower commitment, "warm-up" letter and docket sheet; review

title and survey;communicate with outside parties; prepare closing

documents, escrow instructions, assignments and closing binders; track and

monitor receipt of recorded documents after closing and maintain files;

direct communication with clients and outside individuals or entities, both

in person and on the telephone.

7/98 to 7/99 Paralegal/Secretary - Gordon P. Peyton, P.C., Alexandria,

VA 22314

* Prepare and file bankruptcy pleadings through ECF; assist Chapter 7

Bankruptcy Trustee with the bankruptcy cases; direct communication with

clients and outside individuals or entities, both in person and on the

telephone; responsible for the input of all bankruptcy data; set-up and

maintenance of all bankruptcy files; prepared all bankruptcy documents for

attorney review; maintain calendar with regards to all court appearances,

pleadings and deadlines and general office duties.

11/97 to 6/98 Paralegal - Deso, Thomas, Spevack, Weitzman & Rost,

Washington, DC 20036

* Prepare and file all pleadings for foreclosure practice; direct

communication with clients and outside individuals or entities, both in

person and on the telephone; responsible for the input of all foreclosure

data; set-up and maintenance of all foreclosure files.

Education:

* Bachelor of Arts Degree - Point Park College, Pittsburgh, PA (Political

Science May 1993)

* Associate Degree - Western School of Health & Business, Pittsburgh, PA

(Paralegal Specialist Aug 91)

* High School Diploma - Steel Valley High School, Munhall, PA (June 1989)

Computer Skills:

* Corel Word Perfect * Microsoft Word/Publisher/Excel * Quicken/Quick

Books * Collection Software: Triad * Timeslips * Windows

95/98/ME/XP/Vista * CM/ECF * Microsoft Office * Adobe

Acrobat * Lotus Notes * KeyWallet/Key Text * Netscape

* Internet Explorer * Bankruptcy Software: Collier Topform & Best

Case

Additional Skills: Ability to maintain and process client records, files

and legal documents in a highly organized, efficient and precise manner.

Thorough and detail oriented with a commitment to excellence. Ethic

oriented working style; known for exercising discretion and maintaining

confidentiality. Ability to thrive in a fast paced environment through

advanced multi-tasking skills.

Salary requirements: range $40,000 to $65,000

Contact this candidate