Manager Software
Resume:
Jack Scheidegger ***** *th Ave S
Burien WA ****8
SUMMARY
. High level of expertise with a range of Windows based OS's, including
Windows 98SE, 2000 Professional, XP Professional, Vista and Windows 7.
. Comprehensive knowledge of PC hardware, software and peripherals. Expert
in Workstation management, peer to peer networking, printer installation,
troubleshooting and sharing, account administration and NTFS security.
. Expert in Desktop and Laptop repair with several thousand hours of field
experience.
PROFESSIONAL EXPERIENCE
TERABYTE TECHNOLOGIES DBA SNO-VALLEY PC MD
February 2004- Present
PC Repair and Networking Specialists CompTIA A+ Certified
Owner
Responsible for all facets of a crisis-driven small business.
. Initial and continuing point of contact for all clients providing timely
support on-site, through remote connections, via email and phone.
. Evaluate, advise and implement necessary IT installations and upgrades.
. Specializing in the Small Office / Home Office arena enables significant
savings for clients in the areas of internet connectivity,
telecommunications, setup, troubleshooting and on-going support.
. As a Microsoft Partner, provide industry leading software, support and
training for current and legacy Operating Systems and Productivity Suites
including Office XP, 2003 and 2007.
ALTERNATIVES
March 2003 - December 2004
Chemical Dependency Treatment Center
Network Administrator
Responsible for design, installation and continuing administration of
office LAN and WAN.
. Configuration and monitoring of multiple VPN connections over dial-up and
broadband for offsite users and remote management.
. Provide user-specific support and training.
. Maintain system hardware and software to latest versions and patch
release levels.
. Establish relationships with hardware and software vendors to ensure best
price point and issue resolution.
. Final decision making authority on all hardware and software purchases.
LEGAL COPY INC.
August 2002 - September 2004
Legal Reprographics Specialists
Shift Supervisor
Supervised and coordinated activities of employees engaged in high volume
reproduction of legal documents.
. Scheduled and prioritized incoming work to meet or exceed deadlines while
keeping man-hours in line with profit margin.
. Provided creative solutions to fit customer needs and time constraints.
CLASSIC IMPRESSIONS
May 1997 - August 2002
A Contract Screenprinter
Warehouse Manager
Completed all phases of warehouse operations including receiving and
tracking of all client merchandise. Designed and updated the layout of the
warehouse as needed to maximize efficiency, safety and loss prevention.
. Operated third party computers, one each for UPS, Fed-Ex and Airborne
customizing each of these to best suit our needs including the databases
and customer/product tracking tools.
. As the primary point of contact for all warehouse-related vendors,
negotiated contracts with LTL carriers that resulted in a net profit
increase of 18% across our three primary shipping companies.
EDUCATION
Mount Si High School
Class of '86
Seattle Central Community College
Computer Engineering DTA Program 2.5 yrs
Bellevue Community College
Associate in Business DTA Program 1yr
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