Human Resources Customer Service

BECKY C. RICHARDSON

*** ******* *****

Prattville, AL 36066

Cell: 334-***-****

Email: *********@*******.***

SUMMARY

A Human Resource Professional experienced in virtually all aspects of Human

Resources. An individual with strong organizational and interpersonal

skills.

PROFESSIONAL EXPERIENCE

Information Transport Solutions, Inc., Wetumpka, AL 2007-

Present

Human Resources Director

Provide Human Resources support to100+ employee technology solutions

operation including processing payroll, monthly/quarterly payroll taxes,

unemployment taxes, employee relations, recruiting, FMLA, workers'

compensation claims, new hire paperwork, safety, new hire orientation,

unemployment claims, benefits enrollment and plan/conduct supervisory

training.

Chilton Medical Center, Clanton, AL

2005 - 2007

Human Resources Director

Provided Human Resources support to 150 employee health care facility

including employee relations, benefits enrollment and maintenance,

recruiting, FMLA, workers' compensation claims, and new hire orientation.

Also served as Executive Assistant to CEO.

SouthTrust Bank, Montgomery, AL 2001 -2005

HR Development/Training Specialist

Trained potential new employees, including daily counseling and coaching,

and ultimately hired or terminated based upon end of class testing.

Prepared class material and monthly training report.

Meadowcraft, Inc., Selma, AL 1999 - 2001

Human Resources Manager

Provided Human Resources support to 300+ employee manufacturing facility

including employee relations, benefits enrollment, labor relation issues,

recruiting, FMLA, workers' compensation claims, and new hire orientation,

compiled HR, pension, and insurance reports, maintained Affirmative Action

Program, assisted with union contract negotiations, planned and developed

safety and other training programs for supervisors and employees, tracked

attendance warnings, handled unemployment claims, planned all company

parties and functions.

Colonial Bank, Prattville, AL 1998 -

1999

Branch Manager

Supervised branch employees, made loans, planned branch promotions,

conducted weekly branch meetings, completed employee evaluations, and hired

new employees when needed.

SouthTrust Bank, Prattville, AL 1995 - 1998

Branch Manager

Supervised branch employees, made loans, planned branch promotions,

conducted weekly branch meetings, completed employee evaluations, and hired

new employees when needed.

Talton Communications, Selma, AL 1995 -

1995

Customer Service Representative

Solved customer problems, handled payphone operations.

AmSouth Bank, Selma, AL 1987 -

1995

Customer Service Representative/Financial Services Representative

Opened new accounts, solved customer problems, and sold investments.

EDUCATION

Bachelor of Science in Business Administration - Human Resource Management

Auburn University at Montgomery, AL

Professional in Human Resources (PHR) Certification

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