Deirdre G. Pitts
**** *. ***** ( FLINT, MICHIGAN ( 810-***-**** ( ********@***.***
Human Resources Professional
< Dedicated Human Resources Executive with a consistent record of
achievement and increased responsibility in Human Resources and Labor
Relations Management.
< Outstanding interpersonal and communication skills, proven
organizational and creative abilities.
HR Skills
EMPLOYMENT LAW Staff Recruitment & Retention New Employee Orientation
FMLA/ADA/EEO/WC Employee Relations Training & Development
Mediation & Advocacy Alternative Dispute Resolution Organizational Development
Payroll Administration (ADR) HR Policies & Procedures
HR Program/Project Management
Professional Experience
OAKLAND UNIVERSITY - ROCHESTER, MICHIGAN
Senior Academic Human Resources Generalist, 2010-Present
< Assists the Assistant V.P. of Academic Human Resources in providing
strategic expert advice, information, data collection and analysis on
academic human resources issues.
< Provides consultation to faculty and academic administrators covering
the entire range of personnel issues for faculty, including leaves of
absence, sabbatical eligibility, salary issues, outside consulting
requirements, appointment criteria, etc.
< Responds to a broad range of questions, concerns, and issues related
to the provisions of the collective bargaining agreement and to
academic employee activity in general, including the grievance
administration process.
City of Flint, Michigan
Director of Human Resources & Labor Relations, 2002 to September 2009
Directed the department of Human Resources & Labor Relations which was
tasked with labor relations, contract negotiations, grievance resolutions,
personnel policy, staff recruitment, payroll administration, wage and
salary administration, unemployment compensation, and training and
development.
Key Results:
< Coordinated activities and negotiated collective bargaining agreements
serving as the chief spokesperson with the City's bargaining units.
Represented the City at bargaining sessions and prepared proposed
contract language for new and/or existing contracts.
< Assisted in the coordination and facilitation of the reorganization of
city services to better reflect expenditures related to the declining
revenues of a distressed urban city involving over 1000 unionized
employees; including succession planning, staff reduction programs &
procedures.
< Realigned responsibilities within the Department of Human Resources &
Labor Relations to meet the growing needs of the City; ensuring
ongoing cross training of current staff members. Fostered a
teamwork/open-door environment conducive to positive dialogue across
the organization.
< Implemented, the posting of and access to City of Flint job
opportunities (via the internet), which provided an online application
process for internal and external candidates, a more rapid
communication service regarding job opportunities and a substantial
cost savings to the City.
< In partnership with key staff, created standard operating procedures
manual for the department of Human Resources & Labor Relations.
Facilitated the centralization of city-wide policies into one
functional document and made the contents available via the city's
website.
< Authored the facilitator's guide for the city's management and
supervisory training program, creating a flexible a well received tool
that is currently being utilized city-wide.
City of Flint, Michigan
Manager of Human Resources Operations/Deputy Director, 1997 to 2002
Assisted the Director of Personnel and Labor Relations in planning,
coordinating, and directing the activities of the offices of Personnel
and the Employee Health Clinic.
Key Results:
< Provided guidance to management on Personnel/Labor Relations issues.
< As directed provided training to supervisors and employees in
interpersonal skills to facilitate a cooperative spirit for more
efficient and fair utilization of staff (Total Quality Management).
< Administered the Workers' Compensation program in a self insured/self
administered environment.
St. Lawrence Hospital & Healthcare Services - Lansing, MI
Manager of Personnel Operations, 1992 to 1997
< Managed and coordinated daily functions of the Human Resources staff
involved in Employment, Benefits and Wage Administration.
< Acted as the primary liaison in employee relations issues, offering
consultation to employees, directors and supervisors. Managed formal
grievance process.
< Administered Workers' Compensation including RTW programs.
Dayton Hudsons Department store - Waterford, MI
Director of Human Resources, 1985 to 1992
< Accountable for all human resources activities at the store level;
including wage and benefit administration, employee relations,
recruitment, training and development, affirmative action,
implementation and administration of corporate policies and
procedures.
< Facilitated compliance with all local, state and federal laws with
regards to employment practices.
Education
CENTRAL MICHIGAN UNIVERSTIY - MT. PLEASANT, MI
Bachelor of Science in Business Administration BSBA
Spring Arbor University - Flint, Mi
Pursuing M.A.O.M. Master of Arts in Organizational Management
Anticipated Completion Date: November 2010
Affiliations
< CERTIFIED HUMAN RESOURCE PROFESSIONAL (IPMA -CP)
< Certified Workers' Compensation Professional (CWCP)
< SHRM Professional Membership
< Trustee - City of Flint Retirement Board (1999-2000)
< Board Director Hudson's & Fields Employee C. U.
References
Available upon Request
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