Engineer Network

RALPH BANKS,JR.

*** **** ****** **** 205-***-****

Birmingham, AL 35208

***********@*****.***

NETWORK ENGINEER

EDUCATION

Virginia College in Birmingham AL

Associates of Science Degree in Network Engineer

Expected Graduation - June 2010 GPA: 3.6/4.0 Dean's List

Bessemer State Technical College, Bessemer AL

Associates of Science in Website Design

Degree Awarded - June 2002

TECHNICAL SKILLS

. A+ Certified (701, 702)

. Net+ Certified

. Cisco router and switch configurations

. Microsoft Server 2003 configurations (Active Directory)

. Software Installation

. PC Repairs

. Proficient with all versions of windows

PROFESSIONAL EXPERIENCE

Helpdesk Support (four-day contract)

Kforce (Dell Corp) Birmingham, AL Jul. 6 - 9, 2010

. Transferred data from old pc to new pc

. Transferred existing applications

. Loaded new applications on new pc

. Installed print, scanner, blue tooth, PDA drivers

. Troubleshot and resolved any issues that occurred

IT Specialist (two-day contract),

Adecco (Arrow Electronics) Huntsville, AL Apr. 26 - 27, 2010

. Encrypted hard drives

. Backed up data

. Executed check disk on drives

IT Specialist (four-day contract)

Adecco (Medical Center) Huntsville, AL May 3 - May 6,

2010

. Replaced motherboards in patient care units

. Backed up data

. Ran diagnostics on IV pumps

Assistant Pressmen,

Steven Graphics Birmingham, AL Jan. 2005 - Mar. 2009

. Printed phone books for AT&T

. Assisted pressmen with the operation of four color press

. Performed scheduled maintenance the four color press

Technical Support,

Teletech Fairfield,

AL Feb. 2002 -Jan. 2005

. Assisted Verizon online customers for connectivity issues

. Set up networks and troubleshoot connectivity issues

. Assisted customers with additional email accounts

. using Microsoft outlook or outlook express

. Helped build personal web pages Technical Support

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