Customer Service Supervisor

*** ******** ****, ********* ** *****

Home 864-***-****)

CEL864-***-****) .

E-MAIL *******@*******.***

JORGE L. FRANCESCHI

Objective

Due to my education and training, I focus on quality

and customer service. I'm a very organized individual

and work excellently with others. I am eager to

acquire new knowledge.

Employment

1992 - 2009 BFI / Allied Waste Ponce,

PR

Landfill Operations Supervisor

Supervisor as requires by General Manager ( Salinas,

Ponce Landfills )

Work with federal, local and in-house inspections

Follow permits requirements

Ensures environmental, safety and equipment policies

Direct communication with different governmental

agencies ( JCA, RN, AAA, EPA, OSHA )

Employee Training

Laboratory Technician

Waste sampling

Laboratory testing (QA/QC procedures)

Methane sampling

Storm water sampling

Rain gauge

Load inspection in landfill active area

Office Work

Computer Knowledge MS Office ( Word/Excel) and

in-house computer programs

Billing

Balance daily receipts to ensure accurate record

keeping

Waste schedule

Special Waste Customer schedule equipment requirements

Buyer

Waste Load Inspector

Incoming load inspection / Rejections

Load measurements

Heavy Equipment Operator ( All types, license and

permits up to date)

Construction Project Supervisor

Trainings

Asbestos Abatement Refresher Course, ACT training by

BFI, Safety Trainings, Blood Bourne Hazard, Confined

Spaces, Hazard Communication, Fire Prevention,

Lockout/Tag out, Personnel Protective Equipment,

Radiation Screening, Storm Water Pollution Prevention

Plan, SPCC ( Best Management Practices), NPDS permit

requirements, basic electrical plans. Heavy equipment

operator. Construction and permits.

Skills

Well Organized and a self-starter

People Oriented, exceptional people skills and public

relations

Public Speaker

Customer Service Oriented, Computer literate, meet

expected deadlines, highly motivated, Excellent Verbal

and written communication, volunteer in community

service. Excellent in Sales and Management.,

Excellent leadership, supervision and motivational,

work under pressure and stressful situations

Welding and Mechanic

Not scared of new challenges

Computer literate

Professional

Willing to relocate

Strong attention to details

Heavy equipment operator CDL ( Valid License )

Education

1986-1989 Francisco Zayas Santana Villalba, PR

High School

Engineering/Drafting 3.69/4.00GPA

Languages

Bi-Lingual ( Spanish-English) some ASL

Re: Opening

Gentlemen;

I am interested in working for your organization. I am an expert supervisor

in the field of domestic and industrial waste, with over 17 years of

experience to offer you. I enclose my resume as a first step in exploring

the possibilities of employment with you.

My most recent experience is working as landfill supervisor. I am

responsible for the overall function of a landfill, including the use of

different chemical products as well as buying different products and

receiving special waste and assuring quality in all of the work functions I

assume. I am familiarized with local laws as well as government policies.

In addition, I developed a very organized work environment.

As an employee with your organization, I would bring a focus on quality and

ease of use to your system development. Furthermore, I work well with

others, and I am experienced in customer service as well as an excellent

problem solver. I am not afraid of new challenges, willing to work and

acquire new knowledge.

I will appreciate your call you in a few days to arrange an interview.

Thank you for your consideration.

Sincerely,

Jorge L. Franceschi

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