Customer Service Engineer
Resume:
Gustavo Ibarra Sr.
Apt# ***6
Summary Dedicated and dependable technically inclined with extensive years of increasing
San Antonio, TX
accomplishments in an engineering setting. 78251
******@*****.***
07-200*-**-**** Process Technologies and Services LLC. Charlotte, North Carolina
Field Service Consultant
Installation, maintenance, service, support and training of CD, DVD and Blu-Ray manufacturing
equipment.
Employment 03-200*-**-**** Red McCombs Ford San Antonio, Texas
History
Sales Consultant
Demonstrate, show, arrange and complete sales negotiation of new and pre-owned vehicles.
05-2005 01- 2007 Evolution Media Manufacturing Miami, Florida
Technical Support Manager
Maintaining the equipment and facilities and managing the production functionality of a CD and
DVD manufacturing facility from raw materials into the finish product.
04-200*-**-**** Singulus Technologies, Inc Westlake Village, California
Technical Support Engineer
Onsite installation, service, support and training of CD and DVD manufacturing equipment.
2000 - 2002 4M Technologies Santa Clara, California
Technical Support Engineer
Onsite installation, service, support and training of CD and DVD manufacturing equipment.
1990 – 2000 Disctronics Texas Inc.Plano, Texas
Repair & Maintenance Technician
Installations, maintenance, troubleshoot and repairs of manufacturing optical disc automated
equipment.
1993 – 1995 Combus Technology Inc. Dallas, Texas
Network Technician
Computer system build up, installation of software, cable routing and setup of computer network
systems.
Training and Alamo Colleges: Northwest vista/San Antonio
Knowledge
Technical Customer Service Training in Telecommunications Program
06-2010 AT&T and Texas Workforce San Antonio, Texas
Education
Institute of Technology
Associate of Applied Science in Electronic Engineering Technology
10-198*-**-**** National Education Center Dallas, Texas
Languages
Bilingual: English and Spanish fluent
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