Sales Customer Service

Audrey Stevens

**** ***** ****** ***

S Jordan, UT 84095

Cell: 801-***-****

Email: **********@***.***

PROFESSIONAL SUMMARY

A Sr. Technical Recruiter with over 5 years of professional experience and a background that

includes:

• Experienced in full life cycle technical staffing and strategic talent acquisition with

extensive contract, contract to hire and direct hire recruiting experience.

• Dedicated focus on understanding complex requirements and delivering high

quality, prompt results targeting critical needs.

• High volume performer simultaneously operating in 5 primary verticals:

Finance/Banking, Insurance, Commercial, Government and Telecommunications.

• Expertise in the areas of sourcing, screening, interviewing, Applicant Tracking

System (EZ Access, Job Diva, PC Recruiter) and internet recruiting.

• Effectively use LinkedIn and other social media sites to gather Business

Intelligence.

• Thrives in a high paced, multi tasking environment utilizing excellent

management/time management and organizational skills.

• Dedicated to prospecting, and establishing relationships with new and existing

candidates.

• Positive, upbeat individual, with proven ability to influence others through

optimistic attitude and trustworthiness while consistently meeting deadlines in a fast paced

environment.

• Ability to work well under pressure with a sense of urgency.

• Outstanding relationship building skills.

EXPERIENCE

Consultants To You December 2009 Present

Cincinnati, OH Sr. Recruiter/Account

Manager

• Develop new business from initial account planning and inception through

engagement closure within the Accounting and IT Staffing industries.

• Identify all sales opportunities for business development and account

management.

• Initiate and qualify all lead generation.

• Book and provide all sales presentations.

• Execute 80 – 100 cold calls per day.

• Maintained 10 – 12 new client meetings per week.

• Accomplished 3 placements in less than 2 months with new clients.

• Initiated the development of new client relationships with 4 new corporations in

less than 2 months.

Surrex Consulting March 2008 –

December 2009

Sr. Technical Recruiter Orlando, FL/Cincinnati, OH

• Utilized progressive recruiting techniques as well as maintain a high level of

commitment, compliance and consistency to the overall Best Practice recruiting process and

communications with hiring managers and candidates.

• Full Recruiting Life Cycle including marketing/targeting, cold calling, job posting,

proofread and edit requirements for job board postings, source qualified candidates, phone

screen, interview, negotiate salaries and conduct reference checks.

• Developed creative resources and networking activities to attract qualified

candidates interested in contract, contract to hire, and direct placement employment.

• Created global network of varied resources which facilitates addressing clients

needs expeditiously using resources from database pool, lead generation, internet, approved

vendors list, and referral generation.

• Worked closely with Account Managers on a strategic mode to identify

requirements, source, pre-qualify and match consultants with requirements.

• Perform all necessary contractor screening to ensure the contractors'

qualifications meet open positions (i.e. interviews, reference checks, skills testing, background

checks, etc).

• Assist consultants in resume preparation and client interviews by providing

necessary resources.

• Coached and mentored consultants and placed them on client projects.

• Coordinated post sales, assisted consultants in relocation such as flight booking

and hotel accommodations as well as assist in searching for accommodations for the duration of

the project assignment.

• In-project follow-up activities with clients and consultants.

• Conducted consultant orientation, appraisal and performance feedback

monitoring and liaised with multiple departments to enable the consultant start date, in-project

and career progression needs.

Global Consultants August 2008 – March 2008

Sr. Technical Recruiter Orlando, Florida

• Provide back end recruiting in support of internal solutions projects as well as

external staff augmentation requirements for new and existing clientele.

• Support a wide range of technical and business requirements in various verticals

including: Financial/Insurance Services, Pharmaceuticals, & Telecommunications.

• Source, identify, qualify and screen candidates.

• Identify candidates through various methods including cold calling, lead

generation, internet recruiting and referral generation.

• Coordinate technical evaluations and interviews.

• Conduct professional reference checks, authorize criminal background checks

and drug tests

• Comprehensive negotiations.

• Authorize offer letters and completion of new hire paperwork.

• Executed all documentation and C2C contracts for outside vendors/suppliers.

Paragon Computer Professionals December 2005 – August 2008

Orlando, Florida

Technical Recruiter

• Full life cycle recruiting for both technical and functional consultants for

information technology based positions for industry leading clients in various sectors.

• Use multiple direct search methods including, EZ Access, Job Diva, referral

generation, lead generation, Internet, Blogs, Chat Rooms, and Networking groups to source

qualified candidates, post requirements, create search agents and source activity.

• Arrange both telephone and in person interviews between candidate and Account

Manager or directly with client. (Coordinate travel when necessary)

• Coordinate with existing consultants to identify additional resource needs within

their present projects.

• Negotiate pay rates, bill rates, market value, margins and contracts with direct W

2 hourly/salary and 1099 vendors.

• Communicate effectively with account managers, sales representatives and client

managers through the entire recruiting life cycle.

• Provide status reports to management and participate in weekly recruiting and

sales status conference calls.

Southern Management Systems, Inc. April 1999 – December 2005

Orlando, Florida

Sales and Marketing Director

• Sales and marketing of debt management/collections to medical professionals

and multi family homes on a national basis.

• Identified avenues to positively promote the Southern Management Systems

brand.

• Provide relevant metrics and reports as requested to highlight business

development activity on an ongoing basis.

• Executed the business plan through cold calling, networking and existing

business relationships.

• Implemented the development of marketing strategies and the design of

marketing materials.

• Target a broad market, meeting sophisticated needs of clientele.

• Interface directly with top level executives.

• Involved in identifying potential opportunities and executing marketing strategies

and sales programs to generate new business.

• Ranked among the company’s “Top Producers” in recognition of excellent sales

performance.

• Generated the highest volume of new accounts within the company and

subsequently presented with “Presidents Achievement Award.

AirTran Airways

March

1996 June

1998

Orlando, Florida

Flight Attendant/A.O.E. Supervisor

• Successfully completed Flight Attendant training in Atlanta, GA.

• Trained on the Boeing 737, 767, DC9.

• Duties include safety checks and preparations, passenger care, catering and

supply ordering/stocking.

• Based in Atlanta, GA flying an average of 80 hours per month.

I.O.E. Supervisor (Inflight Operating Experience)

• Successfully completed I.O.E. Supervisor Training in Charlotte, NC.

• In-flight training of new hire Flight Attendants including all facets of safety, pre-

flighting, service, passenger care, knowledge of all FAA regulations and announcements.

• Conducted uniform checks and ghost rides.

SPA/OWNER

Winter Park, FL

• All facets of owning and operating a business from customer service, sales and

marketing, employee recruiting/relations/training, inventory control, purchasing and accounting.

• Increased the customer client base from 1,000 to over 15,000.

• Achieved excellence as a Gold Medallion Studio for the prestigious city of Winter

Park, Florida.

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