RITESH RAO
* ********* ******, ********,** . Cell: 585-***-****
Email: *********@*******.***, ***********@*****.***
SUMMARY of QUALIFICATIONS
Talented and accomplished professional with demonstrated success in
Project/Business Process Management and Engineering. Record of achievement
in managing complex technical projects to ensure streamlined operations,
process improvement, and increased efficiency. Demonstrated ability to
conceptualize solutions to difficult situations, and employ practical, cost
effective strategies. Highly qualified with exceptional communication and
strong leadership skills to effectively resolve problems.
Areas of expertise:
( Lean-Six Sigma ( Program and Project Management ( Product
Development
( Cost-Benefit Analysis ( Qualitative and Quantitative Analysis (
Process Mapping
( Root cause analysis ( Training and Development ( Quality Control
( Process Documentation ( Strategic and Tactical Planning ( Problem
Resolution
PROFESSIONAL EXPERIENCE
CCL Industries, Shelton, CT Providers of Home and Personal Care products
2009 - 2010
Quality/Continuous Improvement Manager
Reported to General Manager and managed quality for consumer goods packaged
products labels, troubleshooting customer complaints, utilizing lean-six
sigma methodologies (VSM, SMED, 5S,FMEA, PMAP, FISHBONE). Create control
plans as per customer requirements for quality testing of new products
. Develop, Document & implement SOP, Process documentation & Quality
Manual.
. Analyzing data to recommend new process/methodology/equipment to
improve productivity & quality.
. Lead Kaizen events to reduce change over times by 30% and increased
the productivity.
. Investigate root cause analysis on customer quality issues.
. Train/mentor associates on new quality processes and new quality
tools.
. Conduct Internal Audits, Maintain Calibration records on all
equipment.
The Standard Register Company, Inc., Dayton, OH Providers of document
management, direct mail services.
Corporate Project Engineer/Manager
2005 - 2008
Reported to VP of Manufacturing and Served as Subject Matter Expert/Liaison
of operations workflow processes and daily activities of manufacturing
plants for development of new software and systems design. Acted as
Business Analyst for supply chain group on requirements gathering from end
user to the IT vendor in process mapping, scenario analysis, and system QA
testing. Developed the performance metric dashboards for gauging the
plant's performance and effectiveness metrics for monthly key performance
indicators. Prepared training document for system implementation for
internal ERP project.
. Produced annual savings of $55,000 by replacing the legacy system and
analyzing business for development, testing, and deployment of dies
management application.
. Lean Six Sigma Black Belt trained.
. Responsible for process documentation during the ERP implementation,
involving training/mentoring of new processes to manufacturing
associates.
. Integrating the supply chain through lean six-sigma, collaborative
leadership and stakeholder engagement
. Assisted in the standardization and implementation of overall
equipment effectiveness for all manufacturing sites.
. Developed a decision making tool for cost effective postage/mailing
services to be used as a strategic project working with marketing
team.
. Successfully completed projects with the Engineering and Management
Development Program.
. Investigate possible cost savings opportunities.
Process Engineer, Shelbyville, IN (2005 - 2006)
Led implementation of productivity metrics standardization procedures, lean
principles, and concepts for plants.
. Lowered variation and waste in a process to manufacture customer
documents with annual savings of $64,000 by successfully leading a
cross-functional manufacturing team of 8 as a part of Six Sigma Green
belt.
. Developed a demand/forecasting-planning tool using MSAcess.
. Improved setup times by 30% and reduced cost by over $100,000 for a
family of high utilization machines using OEE lean manufacturing
techniques, including Kaizen, 5-S, and PMAP.
. Developed operational strategies and directed projects from original
concept through implementation.
RITESH RAO
2 Arlington avenue, Caldwell,NJ . Cell: 585-***-****
Email: *********@*******.***, ***********@*****.***
PROFESSIONAL EXPERIENCE (Continued)
Centocor Global Biologics Supply Chain (J&J Company), Horsham, PA 2004 -
2005
Package Engineer Co-op
Assisted in creating design layouts, package development for folding
cartons, quality control, and documenting packaging specifications. Helped
in qualification of cold chain packaging shipping containers in FDA
regulated environment. Performed testing of the product/insulated
containers utilizing ASTM/ISTA standards. Actively participated in the RFID
initiative programs.
. Developed cost modeling for design of environment and design of
experiment.
Rochester Institute of Technology, Rochester, NY 2003 - 2005
Research Graduate Assistant, Packaging Science Department
Laboratory Assistant, Packaging Materials Laboratory
Helped design the coursework and research activities for a provider of
package engineering education for immediate contribution to the service
industry. Conducted marketing research focus study for aseptically packaged
Tetra-pak half-gallon products to identify the impact of package design to
the consumers. Collaborated on various projects in the laboratory on shock
and vibration testing for products and packages.
. Conducted package testing, package qualifications, and industry
related problem solving.
Digital Global Soft (subsidiary of Hewlett-Packard), Bangalore, India
2003
Senior Technical Support Engineer
. Supervised and trained all team members on technical issues for HP
printers and desktops.
. Provided technical support to customers via phone and Web.
EDUCATION
Master of Science, Packaging, 2005 (GPA: 3.5)
Rochester Institute of Technology, Rochester, NY
"Comparison of Shipping Container Orientations in the Overnight
Distribution Environment"
Technical Paper presented at Iapri, 2008
Bachelor of Engineering, Printing 2002 (GPA: 3.5)
University of Pune, India
TRAINING & CERTIFICATIONS
Six-Sigma Green Belt Certification
Foundations of Marketing
Certified TS 16949 Lead Auditor
Leadership Development Program
Bachelor in OPP Certification, 2004
AFFILIATIONS
Member, Institute of Packaging Professionals (IOPP)
Member, American Society of Quality (ASQ)
TECHNICAL SKILLS
Extensive knowledge of commercial print methods, materials, and workflows.
Proficient in MINITAB, SAP R3 MM Module C, C++, MS Office (Excel, Word,
PowerPoint, Access),
MS Project, Visio, Corel draw, Photoshop, PDF.