Customer Service Electrical

Chirag Patel

*** *. ******** **, ***# ****

Tempe, AZ 85283

847-***-**** - Cell

********@*****.***

OBJECTIVE: ( To obtain position to serve an organization

where my strong skills and education

background is best suited.

EDUCATION: ( University of Rhode Island (URI), Kingston, RI

Bachelor of Science in Electrical Engineering

Graduation date: June 2005

( Triton College, River Grove, IL

Attended: August 1998 - May 2001

COURSEWORK: ( Digital Circuit Design, Microelectronic Circuits and Devices

I, II

Logic and Computer Design, Signal, Systems, and Transforms,

Microprocessor and Microcomputers, Networks and Internet,

Solid state Electronic Devices, Engineering Electromagnetic

( General Chemistry I ( Physics I, II, III

( Calculus I, II, III ( Complex Analysis ( Complex

Analysis

COURSE PROJECTS:

( Designed a buzzer game on board, Dec2001.

( Designed a Tic-Tac-Toe game using Matlab, May 2003.

( Designed a radio amplifier using board and PSPICE, Dec 2002.

( Designed an AM/FM transformer using board and PSPICE, May 2003.

( Designed a Robot controller using Motorola (68hc11), May 2003.

COMPUTER SKILLS:

( Languages: C, C++, AutoCAD, Mat lab

( Systems: Windows 95/98 & XP

( Web and Design Tools: HTML

( Platforms: PCs, SUN

( Software: Power Point, Microsoft Excel,

AutoCAD, PSPICE

EXPERIENCE:

( Intel Corporation, Chandler, AZ

Position: Inventory Control Clerk (Store Tech) Jan. 2010 -

May 10 (contract)

? Experience of using Intel's inventory tracking software (Vortex).

? Experience of managing incoming and outgoing semiconductor units in

process trays.

? Experience of issuing lots, preparing MRF, receiving shipments and

closing lots in the system.

? Responsibilities includes multi-tasking assisting in other area (light

industrial), troubleshooting, non-

standard processing and problem solving. Required good personal skills

& attention to detail.

( U.S. Dept of Energy

Western Area Power Administration (WAPA), Phoenix, AZ

Position: Engineering Technician III. March 2009 - Oct 2009.

? Primary duties involve performing assignments that are standardized or

prescribed.

? Working experience of reading schematic drawings & wiring diagram, single

line diagram, look for errors, fix it

& little involved in create drawings using AutoCAD software.

? Follows standard procedures on recurring assignments and match with WAPA

standard.

? Reviewed non-routine work while on progress for technical accuracy or

confirm with instructions.

? Follows specific layout and engineering diagrams to create and revise

electrical drawings for the protection,

relaying, and metering of substation equipment.

? Travel to electrical substation facilities to review problems found on

drawings and/or distribute new or

revised drawings, research and verify the wiring connection.

? Experienced working around high voltage electric equipment with keeping

safety in mind.

? Good understanding and working knowledge of electrical parts like Relays,

Voltage Transformer, switches, fuses,

lights, meter, transducer, current transformer, breaker, generator,

battery, short circuit, arc flash.

( Intel Corporation, Chandler, AZ

Position: Quality & Reliability Engineering Tech and Manufactured & Test

Tech.

Jan. 2008 - Feb 09 (contract)

? Experience of working in high volume semiconductor manufactured testing

facility.

? Testing & inventory tracking experience of computer's hardware part,

prototypes, bare die/chip,

Boards, BGA & PBGA packages.

? Knowledge of Flip Chip method for interconnecting semiconductor devices.

? Responsibilities included hardware testing of components to check its

failure structure, open/close circuit

and leakage structure.

? Working experience of using test equipment like IMS tester, Flying Probe

tester, multimeter, Oscilloscope &

experience of using WorkStreams software.

? Some additional responsibilities include assembly work, provide

engineering support, troubleshooting and

maintenance of the tester & little involved in calibration.

? Experience of using microscope, BGA mapper version 3.0, little Lab View

program & other electrical equipment.

? Ability to handle change in management, excellence written & oral

communications skills, customer orientation,

personal effectiveness, team skills and quality, able to prioritize and

multi-task, well organized and productive.

? Solid understanding of statistical methods and process control.

? Experience of evaluating and analyzing data and soldering.

? Develop and maintain friendly environment among team members and

motivated for the success of all involved

( Getty Gas station: North Kingstown, RI, Aug 2005- Sept 2007.

? Owned & operated retailer business (gas station) for 2.5 years.

? As a business owner, my responsibilities included but not limited to,

order the gas, handling cash,

inventory control, purchasing, sales, quarterly tax reporting and minor

hearing aid repairs.

? Also managed payables, invoicing, payroll, and accounts receivable,

provide excellent customer service & be a

business oriented.

( University of Rhode Island, Kingston, RI, Jan 2004 - May 2004.

Lab experience: Experience of making photoresist strip, use of thin film

material, metal coating using

sputtering technique.

( United Parcel Service (UPS), Warwick, RI, July 2001 - Jan 2002.

( United Parcel Service (UPS), Addison, ILL, June 1999 - Dec 2000.

My task was to sort the small packages by zip code, memorize zip codes,

scan packages, accurate, well

organized, troubleshoot and maintenance of the equipment. Must get the

work done in timely manner with

minimum error or no error in very busy work place.

ACTIVITIES: Cricket, Pool table, tennis, movies, reading, internet

surfing, magazines, television programs and

technology updates.

REFERENCES: Available upon request.

Contact this candidate