Technical Support Software
Resume:
Louisville KY *****.
Phone: 812-***-****
E-Mail Address: ************@*****.***
Experienced AS/400 Systems and Applications Programmer with 20 years of
overall data processing experience and 22 years specializing on the AS/400
platform. AS/400 experience in manufacturing, retail, education and Insurance
applications with strong systems related experience in maintaining the AS/400
platform including systems upgrades,
PTF applications and remote user support. I have also installed TCP/IP in my
previous company for our Local area network to allow end users to sigh into the
AS/400 using client access, served as the security officer at Keeny Mfg, Ames
dept. Stores and Computer Associates. I have done capacity and performance
tuning at all previous sites. Heavy COBOL Experience, Light RPG, SQL, CLP,
JCL. I also have experience in visio and microsoft office
Associate Degree, Coursework in Information Systems, San Joaquin Valley
College, Visalia California, Graduated 1985.
EMPLOYMENT: American General Financial Services, 601 NW 2nd ST,
Evansville IN 06/2007 – 12/2009
Responsible for the coding and maintenance of the AS/400-based CLASS
system (Customer Loan and Solicitation).
Responsible for maintaining and developing COBOL/SQL coding changes on a
quarterly basis as determined by business needs, these applications included
batch and interactive software applications.
Includes analysis of existing custom software and new applications software
written for the Insurance Industry in COBOL.
Provide on call support for end users and technical support for other Staff
members of the development team.
EMPLOYMENT: Independent Health, 375 Essjay, Williamsville NY 06/2000 –
12/2006
Responsible for the coding and maintenance of the AS/400-based system.
Includes analysis of existing custom software and Prepackaged software written
for the Health Insurance Industry in COBOL.
Provide on call support for end users and technical support for other Staff
members of the development team.
EMPLOYMENT: COMPUTER ASSOCIATES INTERNATIONAL, INC. E.
WINDSOR CT 06/95 - 02/2000
Responsible for the coding and maintenance of the AS/400-based system. In
this role, provides all project management and programming responsibilities
associated with the State of Connecticut's General Educational Development
(GED) Program. Responsible for ensuring that the AS/400 is available on a 24
hour basis and is available to support all project requirements.
Maintains the GED software application. Currently responsible for the Y2K grade
of the State Owned GED system.
EMPLOYMENT: Ames Dept Stores. Rocky Hill, CT 10/92 - 06/95
Responsible for developing system applications to automate operator tasks on
three AS/400 Platforms. Provide Technical support to applications programmers
and end users. Responsible for and install operating system upgrades and
PTF's on all AS/400 Platforms.
Responsibilities include maintaining and modifying code for the Warehouse
Management System, and developing functionality for WMS. Other duties
include system support to the Distribution Centers and as Turnover
Administrator.
KEENEY MANUFACTURING COMPANY NEWINGTON, CT
SYSTEMS/APPLICATIONS PROGRAMMER 04/89 – 10/92
Responsible for providing technical, applications and systems support for the
AS/400 Platform. Maintain ASI and other OS/400 applications using CL,
COBOL and RPG III. Develop custom
applications and systems programs in support of Keeney Manufacturing.
Provide technical support throughout the Newington facility. Support PC and
System 36 hardware and software as
required. Was responsible for hardware installation, cabling of CRT's and
printers using both Twin-X and Twisted pair wiring. Awarded Employee of the
Month for August of 1990.
HOMECRAFT INDUSTRIES INC NEWINGTON, CT DATA
ENTRY/PROGRAMMER 03/88 – 04/89
Responsible for COBOL programming on the NCR-ITX 9600 system using
interactive programming techniques. Also responsible for applications
development using compiled BASIC on IBM personal computers.
Responsible for custom application design, development, coding and testing.
Developed MEDCALC billing system for State and Federal Medical Insurance.
All applications where written in MS compiled BASIC.
Honorable Discharge Pay grade E-6.
VOLUNTEER SERVICES: BOY SCOUTS OF AMERICA DISTRICT
COMMISSIONER DATES: 97-
Served 3 years as District Commissioner for Highland District.
Responsibilities include the supervision and training of the District Commissioner
Staff, recruiting new volunteers to serve the district, and the health and viability of
all Scout units in the
district. Also serve as a member of the “Key Three” which oversees all district
events, which includes program for the boys in scouting, fundraiser’s and district
training activities.
Currently serving as a Coach/Counselor on the Council wood badge course NE
III-142,
and as Director of Information Systems for the University of Scouting.
Other positions served include Scoutmaster, Assistant Scoutmaster, Troop
Committee Chairman, Boy Scout Roundtable Commissioner, Course Director for
Scout mastership fundamentals and sit on the District Advancement boards for
Eagle Scout Candidates.
Recognition’s received as an adult leader in scouting include the District Award
of Merit, the Vigil Honor, Scout Leaders Training Award, Commissioner’s
Arrowhead Honor, Scoutmasters Key and earned Wood Badge Beads from
course NE I-164.
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