DEMARIO COLLINS
• • 205-***-**** •
*** ******* ***** **********, ** 35214
*******.*******@*****.***
SUMMARY OF QUALIFICATIONS
Highly skilled and professional PC/Network Technician with exceptional experience and certification
in troubleshooting PC and network issues.
Skilled in all aspects of upgrading, repairing and installation of RAM, CPU’s, expansion cards,
motherboards, and peripheral devices.
Expertise in Microsoft operating systems such as Windows XP, 7, Vista, and 2000.
Proficiency in installing and troubleshooting software.
Proven ability to identify and troubleshoot virus and malware related issues.
Excellent Microsoft Office skills; proficient with Microsoft Word, Microsoft Excel, Outlook,
and PowerPoint and able to learn proprietary systems/applications quickly and easily.
Utilizing the Command prompt to troubleshoot network and Client issues.
Knowledgeable of DNS Severs, DHCP Servers, Firewalls, and Remote connections.
Knowledge of Hubs, Switches, Routers, Repeaters, Amplifiers, and Bridges.
Implementing Security using firewalls, Intrusion Detection Software, Antivirus Suites,
group policies and permissions, MAC filtering, WEP/ WPA encryption and Proxy Server.
EDUCATION
Associate’s Degree in Network Engineering 4.0 GPA 2011 March
Virginia College – Birmingham, AL
CERTIFICATION
Computer Technology Industry Association – Oakbrook Terrace, IL 2010 March - Present
CompTIA A+ 2009 Certification
PROFESSIONAL EXPERIENCE
American Red Cross – Birmingham, AL 2006 – Present
Supply Clerk
Managed inventory, ordered supplies, updated 50 laptops on weekly basis while also troubleshooting
basic issues, assisted end users in basic PC problems such as Microsoft Office and Printing.
Provided laptops, handheld PDA’s, and printers for use in the field in a timely and efficient
manner while maintaining sufficient amounts of back up’s and hardware (printer cables, USB
cables, surge protectors, routers, printer cartridges and etc).
Performed operations in Windows XP Professional and Windows 2000 environment.
Continued…
Performed troubleshooting measures to offsite locations to ensure proper operation of LAN’s,
computers, and printers.
United States Navy Reserve – Bessemer, AL 2006 – Present
Heavy Equipment Operator Second Class Petty Officer
Military experience and training in operations of Dozers, Backhoes, excavators, front end loaders and
dump trucks. Performed tasks in site assessment and surveying. Supervise and coordinated movement
of employees and equipment preparation
Key Contributions:
Received Navy Achievement Medal and numerous Certificates for completion of Iraqi
construction projects in a timely and efficient matter.
Excelled within a fast-paced environment, continually taking on increased levels of
responsibility.
Conducted in-class and practical instruction on proper operation and safety of dozers, graders,
backhoes, excavators, front end loaders, and dump trucks.
Accumulated 56 college credit hours acknowledged by ACE towards construction
management.