Project Manager Management

ERIC DE JONG

PO Box **** PMB ** - Georgetown, TX 78627

512-***-**** - *********@**********.***

IT Project Manager

Information technology project management professional with extensive

International experience leading large technical teams in the design,

implementation, and support of complex systems for companies such as

Computer Science Corporation and Motorola. Skilled at overseeing technical

projects across sophisticated systems for internal use as well as directing

the customization of packaged software for external use. Proven ability to

assemble and direct teams in systems design across multiple platforms and

protocol interfaces to ensure optimum integration, systems scalability, and

to meet response time requirements. Oversee development and quality of

business critical systems including design, data integrity/security, and

third party integration. Ability to interact with all levels of personnel

from technical staff to senior management.

Areas of Expertise

Enterprise Servers ( Enterprise Data Storage ( Storage Area Networking

(SAN) ( Backup & Recovery

Value Added Resellers ( Channel Partners ( OEM ( Systems Integrators (

Third Party Vendors

Network Appliances ( System Product Life Cycle Management ( Strategic

Planning

Project Management Office ( Personnel Coaching, Mentoring & Matrix

Management

Professional Experience

UNISYS CORPORATION, Austin, TX 2009 - 2010

Global company managing mission-critical environments for businesses and

governments.

Level 1 Helpdesk

Answered incoming phone calls on behalf of Transportation Security

Administration client, providing accurate level one troubleshooting and

appropriate information to callers for the Wintel / VOIP / network

platforms. Provided leadership and work guidance to less experienced

personnel.

COMPUTER SCIENCES CORPORATION, Austin, TX 2003 - 2009

Global leader in providing technology-enabled business solutions and

services.

Project Management

Led, oversaw, and managed high-visibility, International projects spanning

across Bangalore India, Asia, EMEA, United States, and Vietnam, with

project budgets reaching $2.5M. Spearheaded from 1 to 10 major projects

(frequently 2 or 3 of the top 10) simultaneously with accountability for

the workflow of up to 40 lead individuals worldwide.

. Internal IT (2008) - Spearheaded key integration activities for the

acquisition and transition of First Consulting Group into CSC and the

GBS consulting organization... Supported corporate initiatives by

orchestrating all aspects of domestic and global project management to

facilitate transitional events such as email (2,500 people worldwide),

collaborative toolsets, Active Directory domain infrastructure, and

transition to Midrange Computing server processes... Met cost savings

objectives as a result of consolidation and shutdown of multiple FCG

sites and led a Sharepoint legacy application migration into a CSC

data center (involved 2 data centers and 2,000 users).

. Supply Chain IT Midwest Region PMO (2005-2007) - Played a key role in

core application upgrade and migration through a re-architecture of

environment to support server clustering within Windows2003 (involved

CSC and Motorola data centers Pioneered use of new data warehouse

technology across CSC and Motorola environments, including new billing

model for Finance team, by leading proof of concept activities...

Supported iTunes manufacturing for China, UK, and Brazil by overseeing

new hardware/software procurement and installation aligned with tight

deadlines for iTunes product releases.

ERIC DE JONG - Page Two

COMPUTER SCIENCES CORPORATION (continued

. Western Region PMO (2003-2005) - Orchestrated high-impact technical

projects in support of business goals by collaborating with management

of large data center environments and strategizing on disaster

recovery projects... Streamlined new requests and facilitated improved

interaction between Finance teams and resource managers as a result of

controlling workflow from a centralized operating model.

MOTOROLA, INC., Phoenix, AZ 1994 - 2003

Global leader in integrated communication solutions and embedded electronic

solutions.

Computer Analyst (1995 - 2003)

Help Desk Representative (1994 - 1995)

Served as lead analyst delivering programming and application support

activities for ARS Remedy application which provided problem tracking and

resolutions management of technology issues for technical support employees

worldwide. Served as lead programmer for internal account administration

applications, leading full software life cycle support and customer

interaction, including troubleshooting, coding enhancements and user

training.

. Supported internal customers located in offices and facilities

worldwide by overseeing account administration processes, policies,

and security across applications and operating platforms.

. Played a key role in outsourcing of Motorola IBM mainframe hardware,

software, and application support by providing guidance to outsource

vendor personnel and creating documentation and procedures for

transitional phases.

. Led highly-visible, worldwide project to duplicate and enhance

platform specific account administration applications in support of

divestiture events that formed the "On Semiconductor" company.

Additional Experience

DIAGNOSTEK, INC., Scottsdale, AZ - Computer Operator

UNIVERSITY SAVINGS BANK, Seattle, WA - Lead Computer Operator

Education

B.S., Computer Science, Magna Cum Laude

Grand Canyon University, Phoenix, AZ

Technical Proficiencies

Xmenu, Xedit, Nomad Database Administration and Scripts

ACF2/RACF, JCL, VM, TSO, Pipe scripts

C, COBOL, HTML, Lotus Notes, Pascal, Rexx, SQL

Brio/Crystal, Crystal Reporting, MS Project 2007, Report Writing, Help Desk

Level1 & 2

Wintel, Solaris, Linux operating system platforms, Oracle 9-11i, MS SQL2003

database

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