Engineer Management

Professional Experience

Sr. UX/IA Consultant

Manifest Digital, Chicago, IL 3/2010-

Present

An interactive agency with a unique ability to spark lively conversation,

connection, and exchange.

. Sr. IA/UX responsibilities for leading projects that involved creating

and presenting high-fidelity wireframes using MS Visio for large

eCommerce and Fortune 500 company websites.

. Presented to C-Level Executives and management team user

experience/wireframe concepts.

. Facilitated requirements meetings, brainstorms, with client stakeholders

(BAs, SMEs, and technical staff) and high-level management to architect

process flows, personas, use-cases and interactions.

UX/IA Consultant

Motorola, Libertyville, IL 3/2010-

Present

Providers of analog and digital two-way voice and data radio products and

systems.

. Created wireframes using MS Visio to architect processes, layouts and

interactions of Motorola.com consumer website and presented to

stakeholders.

. Performed heuristic reviews and made recommendations on interactions to

Motorola.com while maintaining consistency, awareness of international

content and driving forward new interactions and user experiences.

. Work with design and technology teams through the experience design

portion of interactive projects to define and meet project plans, goals

and objectives.

Usability Specialist Consultant

Hewitt Associates, Lincolnshire, IL 3/2009-

3/2010

A leading management consulting firm specializing in HR solutions,

outsourcing, strategy and technology.

. Identify/define the usability objectives of new website and mobile

applications.

. Utilize knowledge of Human Factors, Usability heuristics knowledge and

Web Design to improve the user experience.

. Facilitate rapid usability test sessions. Compile/analyze the results

requires analytical/statistical skills to identify true issues. Created

Personas, card sorting, Multivariate and A/B Testing methods.

. Develop recommendations and report the findings to Designers, Architects

and Business Stakeholders

. Implemented brainstorming/Sketchboard process to better organize new

concepts during Pre-Discovery Phase.

IIIMPACT eBusiness Solutions, LLC. - Owner 2004-

Present

Create professional, W3C compliant website designs for small businesses,

individuals and corporations.

User Interface / Information Architecture Consultant

Trustwave, Chicago, IL 11/2008-

2/2009

Trustwave is the leading provider of on-demand and subscription-based

information security and compliance.

Sr. Design Engineer

Kavo/Gendex Dental Systems, Des Plaines, IL

11/2003-10/2008

Kavo/Gendex is the leaders in Dental Digital and X-ray Technologies.

Sr. Automation Engineer

Andrew Corp, Addison, IL

10/2002-11/2003

Andrew Corporation designs wireless automotive antenna products.

Sr. Automation Engineer

Automation Engineer III

Motorola, Harvard, IL

3/2001-10/2002

Providers of analog and digital two-way voice radio products and systems

for conventional and shared applications worldwide

. Presented to upper level management, a project to integrate a

Computerized Vision System for the top cell-phone packaging lines, which

would significantly reduce shipping errors.

. Worked to continuously improve the robotic programming cells and

automated packaging lines for Motorola's cell phone products.

. Developed Visual Basic applications to interface several different

devices on the automation lines.

Education

. Work closely with the Product Engineering and Product Management teams

to identify, prioritize and document product usability requirements and

UI/UX Style guide for three separate web applications.

. Developed UI concepts, storyboards, and wireframes (HTML/CSS) for common

application components, interaction scenarios and navigation for highly

interactive web/desktop applications.

. Conducted usability testing to validate proposed designs using paper

prototyping, Protoshare & Morae for testing.

. Collaborated with Marketing and an external design firm on branding and

Look and feel.

. 6/2011 (Expected) Iowa State University HCI Graduate Certificate

Program (Human Factors/Human Computer Interaction)

. 8/2004 Northern Illinois University, Dekalb, IL Masters of

Science - Elect. Engineering GPA: 3.71/4.00

Published Thesis - "Implementation of a Hexapod Mobile

Robot with Fuzzy Controller", ROBOTICA, Vol.23, Part 6.

Nov/Dec 2005, Cambridge University Press.

. 8/1997 Northern Illinois University, Dekalb, IL Bachelors

of Science - Elect. Engineering

. Created automated test programs for life cycle and manufacturing testing

- Visual Basic and Labview Programming languages were utilized.

Creation of Xcel macros, Access databases and online data tracking

system to bring their paper based data recording to an electronic

system.

. Managed and integrated new product designs into the Dental Chair

Products, by effectively communicating with Marketing, Management,

Vendors and training manufacturing personnel. Also spearheaded cost

savings efforts by organizing conversion of manual, newsletters, etc. to

the website.

. Improved manufacturing process of Dental X-ray and Imaging Equipment

through the use of lean manufacturing techniques by leading and

facilitating 8-person kaizen teams. These efforts resulted in the 2004

Award Recipient for outstanding achievements in manufacturing support

and kaizen results.

. Presented the integration/design of a $1.3 Million automated cable

processing line to executive management to improve the manual process.

. Increased efficiencies up to 400% for top product lines by integrating

new equipment and designing software to assist manufacturing operators

in their daily activities.

. Developed Visual Basic application for an operator interface to

communicate between Excel Spreadsheets and automated labeling machines.

. Created and executed training program for the Technician Team to improve

the planning and scheduling of Preventative Maintenance programs for the

facility.

. Responsible for managing the execution of a project from conception

through delivery. Organized and kept projects on course by maintaining

frequent communication between both the programming teams and the

clients. Facilitated several small teams of programmers, graphic

artists and client meetings effectively by creating proposals based on

clients' RFQs, review software coding/visual layouts, schedule meetings,

plan agendas and budgets during the project process.

. Experienced in handling a variety of customer needs, priorities and

personalities by working with small business owners, Fortune 500

companies, and entrepreneurs in many different business facets and web

design types.

. In depth knowledge in the execution of web disciplines (ie. Design,

content, development, production, programming, server, etc). PHP,

XHTML, XML, Flash, Actionscript 2/3, ASP.NET, Javascript, AJAX, LAMP,

CSS, e-Commerce, C++/C#, VB, VS, Search Engine Optimization, Social

Networking, Wordpress, CS4, MYSQL, MSSQL, W3C Standards.

.

Skills Summary

Usability Testing/Heuristics

Multivariate/ AB Testing

UI/Interaction Design

Project Management

Wireframing

SEO

Applications

Morae

Balsamiq/ Flairbuilder

Dreamweaver

Flash

Photoshop/ Fireworks

Access

CMS

Visual Studios

Coding/Languages

HTML/XHTML

CSS

Flash

CMS - Drupal, Jooml

Javascript

PHP/MySQL

Active URLs

Suncast.com

ResourcePOS.com

Marvelmysteryoil.com

Greatermeans.com

exogencvc.com

exogenhealthcare.com

shortlister.com

Bellababyphotography

contestmyticket.com

Lincthelen.com

WestsideHoldings.com

warcholusa.com

tenantdispute.com

Altcapadvisors.com

IGMChicago.com

FloraetSylva.com

robertbarnesdesign.com

bartharris.com

Many more...

Flash Games

marvelgame

Caregiving Solitaire

Caregiving Action Game

Flash Presentations

Cision

Exogen Healthcare

vAuto 1 2 3 4

Riser management 3D

Makoto Kern

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