Manager Management

Joseph DeNapoli

** ***** *****

Englishtown, NJ *7726

(H) 732-***-**** (C) 732-***-****

E-Mail: *********@***.***

OBJECT IVE

Seasoned facilities management executive with strong focus and capabilities in team leadership, saving

money, reducing waste and innovating new means and methods for improving real estate and facilities

operations locally and globally in alignment with corporate goals and objectives.

AREAS of E XPERT ISE

Operations & Facilities Management Property Management

Project Management Building Infrastructure Management

Relocation Management Critical Systems Development &

Management

• Tested and proven manager

• Results focused money saver

• Experience global project

leader

•

EXPER I ENCE

1/09 – present Consultant – Ferzan Robbins Director of Tenant Facilities Management

Led startup of a new business unit, providing intermediary management of tenants'

leased commercial space. Currently direct provision of services to a broad range of

clientele throughout the Tri-State area, including commercial office tenants, retailers,

hoteliers, and media outlets. Developed a three-year business plan along with standard

reports, contracts and pricing processes that served as a blueprint for operations and

tools for understanding and gauging the business unit’s success. Prepare clients annual

budgets and detailed actual vs. variance reports. Collaborate with clients to define

service level agreements and tailor policies/procedures that govern fulfillment of

contract requirements. Negotiated fees with service providers to deliver value to clients

while maximizing profit margins, Achieved an average of over 40% savings for clients.

Goldman, Sachs & Co.

Over Fifteen plus years of loyal and dedicated service for a world class

global financial services organization achieving increased

responsibilities and career growth within the Real Estate & Facilities

Departments of the General Services Division to meet or exceed the

operational goals and objectives of the firm year after year.

11/02 – 11/08 Vice President / Manager - Building Operations Department

Provided reliable management of operations and maintenance of over 6.4MMSF of

New York / New Jersey Corporate Campus facilities. Responsibilities included, but

not limited to O&M budget management and reporting to senior financial

management; HELP Desk management; employee relocations; service vendor

relationship management, including contracts and invoicing; overall client service

satisfaction in accordance with service level agreements; timely preparation of

operational dashboards and reporting to senior management in accordance with

company / divisional Policies and Procedures.

11/00 - 11/02 Vice President / Manager – Capital Projects Department

Pro-active management of in-sourced and out-sourced project management

service providers for a wide variety of interior renovation project assignments for

North American office facilities. Responsible for all aspects of project execution

from site selection to move-in, including procurement and management of project

team service providers (Architects / Engineers / Construction Managers or General

Contractors / Movers) for a wide variety of facilities projects including trading floors,

data / network control centers and specialty support areas such as food service

and conference center facilities.

10/96 - 11/00 Vice President / Manager - Building Operations Department

In addition to duties noted below, responsible for management of in-house facilities

maintenance staff tasked with general upkeep and appearance of New York office

locations totaling 2.5MMSF. Developed operating budgets; schedules; managed

service provider vendors and client service level expectations as well as assuming

duties as acting Assistant Property Management responsibility for 1MMSF

headquarters facility.

4/90 - 9/96 Vice President / Chief Building Engineer - Building Operations Department

Responsible for all aspects of mechanical and electrical systems, including EPS

and UPS systems, to ensure full operational reliability 24/7 for the New York office

facilities, leased and owned. Controlled the scheduling and coordination of all MEP

systems maintenance shutdowns to minimize business interruption risk. Managed

all infrastructure projects for EPS / UPS and Con Edison related facilities

supporting New York office locations. Developed and maintained Standards,

Polices & Procedures documentation for all new construction projects.

6/84 - 4/90 Project Manager / Construction Coordinator - Design & Construction

Department

Responsible for construction of over 1.5MMSF of new or renovated office facilities

in North America, including New York headquarters and regional branch office

locations. Including competitive procurement of general contractors / construction

managers and sub-contractors as required for each project assignment. Maintained

strong working relationships with building owners / managing agents. Interfaced

with telecommunications service providers. Instituted a standardized project budget

format and reporting model in concert with a rigorous competitive bidding controls

standard for use in each project marketplace as required. Worked in cooperation

with client user representatives and project managers. Supervised assistant

construction coordinator staff.

SPECIAL ASSIGNMENTS

• Key manager on major space consolidation program and legacy facilities restoration 2001-2004.

• Key manager for 85 Broad Street electrical infrastructure review and upgrade program 1994-

1996.

ADVANCED TRAINING

• Developed programs and training presentations for building electrical systems operations.

• Developed programs and training in concert with Goldman Sachs & Co. Environmental Policies

and Procedures for NYC facilities, including recycling and green building cleaning products.

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